Back

Copeland Chevrolet Hyannis

Hyannis, MA

4.5
1,198 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
Contact Dealership

22 Ridgewood Ave

Hyannis, MA

02601

Directions

By Type

Showing 1,198 reviews

June 08, 2022

Go to another dealer. If they aren’t going to make any money off you don’t bother. Suggestion: Balise Hyundai 5 stars on service and sales. More

by mjvt53
Recommend Dealer
No
Employees Worked With
Bill Sullivan, George Mignosa
Jun 08, 2022 -

Copeland Chevrolet Hyannis responded

Ms. Ryan, I'm so sorry to hear that we fell short on this visit. This is certainly not what our customers have come to expect from their interactions with us and I apologize that we left you feeling that way. I will review with service and sales to better understand this interaction. Please feel free to connect with me directly if I may ever be of any assistance. Bryan Scarpellini - Managing Partner bryan@countoncopeland.com 508-534-2144

Jun 09, 2022 -

mjvt53 responded

Thank you.

June 08, 2022

Outstanding. Truck broke down and fixed same day. Could not have asked for better customer service More

by GAGNON.THOMAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris, Cami Petrides, Hephzibah Harris
Jun 08, 2022 -

Copeland Chevrolet Hyannis responded

Thank you Thomas! I'm happy the team was able to help accommodate and appreciate your kind words. Please let us know if we may ever be of any assistance. Bryan Scarpellini - Managing Partner

June 08, 2022

The customer service representatives are very professional and the work was completed within the timeframe quoted. More

by jgrandel3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris
Jun 09, 2022 -

Copeland Chevrolet Hyannis responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Copeland Chevrolet Hyannis, we look forward to having you as one of our valued customers for many more years to come! Bryan Scarpellini Managing Partner

June 08, 2022

Excellent service and communication with us on issues w truck by “H” my service rep More

by Rbc
Recommend Dealer
Yes
Employees Worked With
Hephzibah Harris
Jun 09, 2022 -

Copeland Chevrolet Hyannis responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Copeland Chevrolet Hyannis. Bryan Scarpellini Managing Partner

June 08, 2022

Service was completed in a timely manor and the service desk was friendly. However when I got my truck back it was covered in mud. The guy who brought my truck out said it was because there’s is a mud pudd More

by BTHOMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hephzibah Harris
Jun 08, 2022 -

Copeland Chevrolet Hyannis responded

Thank you for your support and kind words. I'm sorry about the mud on the truck due to the condition of the asphalt in the back of the dealership. We are working hard with the Town to move Subaru to their new, exclusive location on Falmouth Rd, which will then allow us to hopefully set up the ability to wash service vehicles in for service. Should we ever be able to be of assistance, please don't hesitate to let us know. Bryan Scarpellini - Managing Partner

June 08, 2022

This was the best dealership experience we ever had. Super nice people and very efficient in moving us through the potentially overwhelming application process. We found the ideal car and the ‘team’ mad More

by tbscapecod
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill the Finance Manager and Shannon on the telephone, both FIVE stars, Caitlin Eldredge, Ben Whitney
Jun 09, 2022 -

Copeland Chevrolet Hyannis responded

Thank you so much for choosing Copeland Chevrolet Hyannis! Congrats on your new purchase, and let us know if we can be of any more assistance! Bryan Scarpellini Managing Partner

June 07, 2022

Amazing! I really appreciated your patience and how you all treated me thank you!! Nice people. More

by ernasil5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Scarpellini, Keith Reardon, Greg Remedis, Hephzibah Harris, Ben Whitney
Jun 08, 2022 -

Copeland Chevrolet Hyannis responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Copeland Chevrolet Hyannis! Bryan Scarpellini Managing Partner

June 06, 2022

Friendly staff, got me into the vehicle I wanted for a price I could live with More

by Tri8101
Recommend Dealer
Yes
Employees Worked With
Greg Remedis, Sarah Koumbouris
Jun 06, 2022 -

Copeland Chevrolet Hyannis responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Copeland Chevrolet Hyannis! Bryan Scarpellini Managing Partner

June 04, 2022

Outstanding customer service. Very helpful and knowledgeable. Greg Remedis is great at his job He made my new truck purchase smooth and painless. More

by Mlhennigan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Reardon, Greg Remedis
Jun 06, 2022 -

Copeland Chevrolet Hyannis responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Greg delivered such a great experience! Bryan Scarpellini Managing Partner

June 04, 2022

Sara (redhead) was helpful and kind and gave me updates great experience!!!! Brian and pat were super helpful as well and really made the experience better! More

by MICRAE9399
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat, service mgr, Bryan Scarpellini, Sarah Koumbouris
...
55
...