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Copeland Chevrolet Hyannis

Hyannis, MA

4.5
1,198 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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22 Ridgewood Ave

Hyannis, MA

02601

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Showing 1,198 reviews

June 04, 2022

Poor service advice. Was told I needed 3 special parts to repair my car. 1 was supposedly on back order. Took car to a different Chevrolet dealership. They got the needed More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hephzibah Harris
Jun 06, 2022 -

Copeland Chevrolet Hyannis responded

Brian, we are sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. I'm happy to look into this for you and see how we can assist. I'll review with our Service Director and ask him to connect with you. Should you and he have any trouble connecting, please feel free to reach out directly to me via any method below. Bryan Scarpellini-Managing Partner bryan@countoncopeland.com 508-534-2214

Jun 08, 2022 -

Copeland Chevrolet Hyannis responded

Brian, Patrick has left a few messages for you but has been unable to connect. Please feel free to connect with him at your convenience so that we can assist you on this. Bryan Scarpellini - Managing Partner.

June 04, 2022

Very pleasant and accommodating. Service tech was very helpful but could not fix the problem More

by Capeirishman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hephzibah Harris
Jun 06, 2022 -

Copeland Chevrolet Hyannis responded

We are very happy to have provided you with an overall positive experience, and please don't hesitate to reach out if we can be of any further assistance. We sincerely value your business and look forward to your next visit! Bryan Scarpellini Managing Partner

June 03, 2022

I have been a customer of Copeland Chevrolet Hyannis, MA for nine years, and have leased three Malibus. Recently, Bill Sullivan, Business Manager, did a great job guiding me through the various steps of b More

by CASAROSEBUD8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Sullivan, Business Manager, Bryan Scarpellini, Sarah Koumbouris
Jun 03, 2022 -

Copeland Chevrolet Hyannis responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Bryan Scarpellini Managing Partner

June 03, 2022

They took my car early and gave me good communication on the status and expected time for being done. More

by kevin stone
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris
Jun 06, 2022 -

Copeland Chevrolet Hyannis responded

Kevin, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Bryan Scarpellini Managing Partner

June 02, 2022

The service employees I was in contact with are very professional.They arranged for a ride back to my home right away. The dealership was most user friendly. More

by eboyle144
Recommend Dealer
Yes
Employees Worked With
Hephzibah Harris
Jun 02, 2022 -

Copeland Chevrolet Hyannis responded

We appreciate your business and our team looks forward to serving you again soon! Bryan Scarpellini Managing Partner

June 02, 2022

Good service good communication excellant timing in terms of getting work done. Will use them again More

by Bosred8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hephzibah Harris
Jun 02, 2022 -

Copeland Chevrolet Hyannis responded

Thank you for taking the time to share your feedback with us. Hephzibah and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Bryan Scarpellini Managing Partner

June 02, 2022

Great dealership. Very courteous no pressure. Great vehicles. Definitely come back for my next car. More

by steve1393
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Whitney
Jun 03, 2022 -

Copeland Chevrolet Hyannis responded

Thank you for sharing your experience with us, Steve! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Bryan Scarpellini Managing Partner

June 02, 2022

They were very pleasant to me ! The place was very clean which I love! We just moved from ct and needed to find a deal of report ! And I found it!!!!! More

by mmichaelesther
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Scarpellini, Sarah Koumbouris, Cami Petrides, Hephzibah Harris
Jun 02, 2022 -

Copeland Chevrolet Hyannis responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Copeland Chevrolet Hyannis! Bryan Scarpellini Managing Partner

June 01, 2022

Very professional and polite staff, from the phone callings and all the way through sales to the financial manager. Bill and Greg were exceptional helpful and made this all very easy. More

by sffiggins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Sullivan, Greg Remedis, Kimberly Butler
Jun 02, 2022 -

Copeland Chevrolet Hyannis responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Bill, Greg, and our team, and we look forward to working with you again. Bryan Scarpellini Managing Partner

June 01, 2022

Great place . Staff are very nice , waiting room was clean and well stocked with coffee and treats . Got the job done in a timely fashion and I met some cool peopl More

by Costy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure but was friendly! , Sarah Koumbouris
Jun 02, 2022 -

Copeland Chevrolet Hyannis responded

Thank you for your very kind review. Sarah and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Copeland Chevrolet Hyannis. Bryan Scarpellini Managing Partner

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