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Copeland Chevrolet Hyannis

Hyannis, MA

Overview
Reviews
Vehicles
4.5
1,198 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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22 Ridgewood Ave

Hyannis, MA

02601

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Showing 1,198 reviews

May 27, 2022

As stated in my initial survey, I don't understand why this was found in the service a dew weeks ago (car was towed and it took 4 days) and the reason it was towed was towed was low battery. More

by MALPARE3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
George Mignosa
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May 31, 2022 -

Copeland Chevrolet Hyannis responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience, and we would be glad to help if you have any questions or concerns. Please don't hesitate to reach out to us directly! We appreciate your business and hope to see you again. Bryan Scarpellini Managing Partner

May 27, 2022

Courtesy, respect and no high pressure! They really cared about my needs and accommodated. Great. More

by hollidayjill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Scarpellini, George Mignosa
Report | Print
May 31, 2022 -

Copeland Chevrolet Hyannis responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Bryan Scarpellini Managing Partner

May 27, 2022

They were excellent from beginning to end, and went above and beyond! My service advisor, Sarah Colby especially! More

by yukonlauri66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris
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May 31, 2022 -

Copeland Chevrolet Hyannis responded

It's great to hear that Sarah and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Copeland Chevrolet Hyannis! Bryan Scarpellini Managing Partner

May 26, 2022

I only go to Copeland Chevrolet Hyannis for work on my car, and they are professional, hard working, and very thorough! More

by elisapetrides
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Scarpellini, Andrew Beard, David Easa, George Mignosa, Greg Remedis, Drew Tomkinson, Sarah Koumbouris, Cami Petrides, Hephzibah Harris, Ben Whitney
Report | Print
May 26, 2022 -

Copeland Chevrolet Hyannis responded

Thank you, Elisa. We appreciate your business and our team looks forward to serving you again soon! Bryan Scarpellini Managing Partner

May 25, 2022

Great job from the service sign in person through the actual service department. Will use them again More

by Kahuna0317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hephzibah Harris
Report | Print
May 26, 2022 -

Copeland Chevrolet Hyannis responded

Thank you for choosing Copeland Chevrolet Hyannis, your feedback and rating mean a lot to us. We're glad we were able to help, and we look forward to seeing you again! Bryan Scarpellini Managing Partner

May 24, 2022

Overall would not recommend, finance manager billy was dishonest and sneaky. Living up to the bad reputation of a used car salesman. Went in for a lease on a Colorado, asked for numbers to buy to compare More

by anthony.awdish
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sarah Koumbouris
Report | Print
May 24, 2022 -

Copeland Chevrolet Hyannis responded

Anthony, I'm so sorry to hear you left feeling this way. I know that Andrew had discussed with you the option of cancelling the sale of the vehicle when you voiced your concerns and I'm happy that he offered that to you. I'm also glad that we were able to offer you the special supplier pricing thru GM on your new Chevy that most dealers are not willing to offer. Nevertheless, please accept our apologies for any miscommunications. We deeply regret that this transaction didn't live up to what most of our clients have come to expect when working with us. Bryan Scarpellini - Managing Partner

May 24, 2022

The customer service team was fantastic and did a great job in all respects esp. Sarah ! More

by RSARSENEAUX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris
Report | Print
May 25, 2022 -

Copeland Chevrolet Hyannis responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Copeland Chevrolet Hyannis. Bryan Scarpellini Managing Partner

May 24, 2022

It is tough all over but two weeks to get an appointment? Your staff is great. More

by ANTHOMEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris
Report | Print
May 25, 2022 -

Copeland Chevrolet Hyannis responded

Thanks for sharing your thoughts about your experience with Copeland Chevrolet Hyannis. We appreciate your business and hope to see you again soon! Bryan Scarpellini Managing Partner

May 23, 2022

Ben was great! Made sure I was totally happy with my new purchase. Excellent attention to detail. I’ll definitely be back when I’m ready to trade. More

by TJAYTEX
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill handled my paperwork flawlessly. , Ben Whitney
Report | Print
May 23, 2022 -

Copeland Chevrolet Hyannis responded

Here at Copeland Chevrolet Hyannis, customer satisfaction is our #1 priority. Ben, Bill, and our team always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Bryan Scarpellini Managing Partner

May 23, 2022

Our salesman answered all our questions about the truck we were looking at. He was not pushy More

by SUZEN69
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Sullivan, Greg Remedis
Report | Print
May 23, 2022 -

Copeland Chevrolet Hyannis responded

Thank you so much for your kind words for Greg, William, and our team, and for taking the time to leave us this wonderful feedback! Bryan Scarpellini Managing Partner

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