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Copeland Chevrolet Hyannis

Hyannis, MA

4.5
1,201 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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22 Ridgewood Ave

Hyannis, MA

02601

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Showing 1,201 reviews

May 05, 2022

The service department is very professional and always very helpful with any questions or problems that may come up. More

by MICHAEL.BOUSQUET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris, Cami Petrides, Hephzibah Harris
May 06, 2022 -

Copeland Chevrolet Hyannis responded

Thank you for taking the time to share your feedback with us, Michael. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Bryan Scarpellini Managing Partner

May 04, 2022

Couldn’t have asked for better service, everything was done on the level of excellent More

by JAMES.CARRON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Easa, Sarah Koumbouris
May 06, 2022 -

Copeland Chevrolet Hyannis responded

Thank you, James!It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Copeland Chevrolet Hyannis! Bryan Scarpellini Managing Partner

May 04, 2022

I felt ripped off. I knew what the problem was that needed to be fixed when I drove in. An anti-freeze coolant hose connector and reservoir was replaced, and at $327.00 More

by Tricia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cami Petrides
May 05, 2022 -

Copeland Chevrolet Hyannis responded

Hi Tricia. Thank you for reaching out. I'm sorry that we left you feeling that way. This is not the usual feedback that we get. If you would care to give me your invoice number, I'll be happy to review it with my Service Director and see how we can best assist. We are here every day, so please let me know when you get a second and I'll be sure to review on your behalf. Bryan Scarpellini - Managing Partner

May 04, 2022

I have had noting but good service and great all around service atendents Will probably buy my next car from them More

by Steve.harne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris, Hephzibah Harris
May 06, 2022 -

Copeland Chevrolet Hyannis responded

Thanks, Steve. We appreciate your business and our team looks forward to serving you again soon! Bryan Scarpellini Managing Partner

May 02, 2022

They came through for me when the car I bought ended up having issues with draining. Unfortunately the car still smells musty and I’m waiting for a loaner so I can leave my car overnight. I suspect I may h More

by AliVelazquez312
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David, Sarah Koumbouris
May 02, 2022 -

Copeland Chevrolet Hyannis responded

Thank you for your support, feedback and kind words. I will be sure to check with Sarah and make sure that we connect with you as soon as a loaner becomes available. If I may ever be of any assistance, please feel free to let me know. Bryan Scarpellini - Managing Partner bryan@countoncopeland.com

May 01, 2022

Great customer service! Everyone was super friendly and attentive. I felt they went out of their way to make sure I was in the right vehicle for me and the best financing pl More

by JENNYMAINES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Sullivan, Drew Tomkinson, Cami Petrides, Ben Whitney
May 01, 2022 -

Copeland Chevrolet Hyannis responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Bryan Scarpellini Managing Partner

May 01, 2022

I went to several dealerships the day I was looking for a car and thus was the first one that was willing to put in some effort to help me with my financial constraints. My salesman Drew was wonderful and tr More

by ceven
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Scarpellini, Drew Tomkinson
May 01, 2022 -

Copeland Chevrolet Hyannis responded

Thank you for sharing your experience with us! We're happy to hear it went well with Drew and we hope you enjoy your new vehicle. We truly appreciate your feedback! Bryan Scarpellini Managing Partner

May 01, 2022

They were to me and did their best and I’m happy they are hard workers More

by MINTY11310
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Tomkinson
May 01, 2022 -

Copeland Chevrolet Hyannis responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Congratulations on your new vehicle! Bryan Scarpellini Managing Partner

April 30, 2022

Very professional. The work was done in a very quick manner, I did not wait very long at all. But, when I got my truck home, two valve stem covers were missing. I had t More

by Lraneo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember
May 01, 2022 -

Copeland Chevrolet Hyannis responded

Thank you for choosing Copeland Chevrolet Hyannis, your feedback and rating mean a lot to us. We do apologize for the inconvenience we caused you with the valve stem covers. We truly value you as our customer and hope to see you again. Bryan Scarpellini Managing Partner

April 29, 2022

reasonible wait time for oil change. Plesant comfortable waiting area, coffee and snack area.. Discount cupon appled. More

by yadaya2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris
May 01, 2022 -

Copeland Chevrolet Hyannis responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Bryan Scarpellini Managing Partner

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