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Copeland Chevrolet Hyannis

Hyannis, MA

4.5
1,201 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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22 Ridgewood Ave

Hyannis, MA

02601

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Showing 1,201 reviews

April 10, 2022

The service area seemed to be being used as a storage area. There were two desk before the check-in area so it was hard to know where to go. A nice gentleman saw me standing bewildered and directed me to More

by TPARECE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Tomkinson, Sarah Koumbouris
April 09, 2022

Easy to deal with, check in check out awesome. Work was done as discussed and expected More

by tcaruso0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris
Apr 11, 2022 -

Copeland Chevrolet Hyannis responded

Thank you! We appreciate your business and our team looks forward to serving you again soon! Bryan Scarpellini Managing Partner

April 09, 2022

Excellent costumer service. Military friendly. Great experience overall. Highly recommend it. Best deals in the cape More

by SERGIODELCUADRO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Tomkinson
Apr 11, 2022 -

Copeland Chevrolet Hyannis responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Thank you for your service! Bryan Scarpellini Managing Partner

April 09, 2022

Work was done in time promised. Friendly professional service, will go back again, thank you More

by NANDRES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris
Apr 11, 2022 -

Copeland Chevrolet Hyannis responded

Thank you for choosing Copeland Chevrolet Hyannis, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Bryan Scarpellini Managing Partner

April 08, 2022

Excellent customer service from start to finish. Couldn’t ask for a better overall experience. More

by Itzbenreal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Scarpellini, Sarah Koumbouris, Cami Petrides, Hephzibah Harris
Apr 08, 2022 -

Copeland Chevrolet Hyannis responded

Thank you for sharing your thoughts about your experience with Copeland Chevrolet Hyannis. We appreciate your business and hope to see you again soon! Bryan Scarpellini Managing Partner

April 08, 2022

Another wonderful experience from beginning to end working with Dave Easa. He is professional, knowledgeable and makes the experience stress free. Thank you! More

by CAROL.CASSELLO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Easa
Apr 11, 2022 -

Copeland Chevrolet Hyannis responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Copeland Chevrolet Hyannis are glad to have you as a customer. Bryan Scarpellini Managing Partner

April 07, 2022

I had steps put on my new Silverado yesterday and they were very efficient and on time More

by Cath
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Whitney
Apr 08, 2022 -

Copeland Chevrolet Hyannis responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Copeland Chevrolet Hyannis. Bryan Scarpellini Managing Partner

April 07, 2022

Very professional sales force. Inventory was on the lot ready for test drives. No Market adjustments or fake advertising. More

by micahgorin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Scarpellini, Keith Reardon, Andrew Beard, George Mignosa, Kimberly Butler
Apr 08, 2022 -

Copeland Chevrolet Hyannis responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Copeland Chevrolet Hyannis! Bryan Scarpellini Managing Partner

April 07, 2022

I waited in the waiting room for 5 hours and all I needed to be done was an oil change and tire rotation and an axle seal only looked at. Not sure why it took 5 hours for an oil change and tire rotation. Whe More

by KFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cami Petrides
Apr 08, 2022 -

Copeland Chevrolet Hyannis responded

We're sorry to hear that you didn't have the 5-star experience we have come to expect and strive for. I'd love the opportunity to review your paperwork and scope of work performed so that we can take corrective action as needed. If you would be so kind as to share with me your invoice #, I can help review and work to improve on where we fell short. As always, I'm here everyday and happy to help in any way possible. Please feel to send me your invoice # at your leisure. Bryan Scarpellini - Managing Partner bryan@countoncopeland.com

April 06, 2022

My husband bought a brand new Silverado truck and he’s very pleased so far More

by Cath
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Financial man, Ben Whitney
Apr 07, 2022 -

Copeland Chevrolet Hyannis responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new Silverado! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Bryan Scarpellini Managing Partner

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