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Copeland Chevrolet Hyannis

Hyannis, MA

Overview
Reviews
Vehicles
4.5
1,201 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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22 Ridgewood Ave

Hyannis, MA

02601

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Showing 1,201 reviews

April 06, 2022

they won't give up on helping me to have my car the seller was very important throughout the process. More

by nilsonguasti1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Sullivan , George Mignosa
Report | Print
Apr 07, 2022 -

Copeland Chevrolet Hyannis responded

We are very happy to hear George provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Bryan Scarpellini Managing Partner

April 06, 2022

Many times its very hard to find good customer service from any business. Copland Chevrolet has it down to a science. More

by RSARSENEAUX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris, Cami Petrides, Hephzibah Harris
Report | Print
Apr 06, 2022 -

Copeland Chevrolet Hyannis responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Copeland Chevrolet Hyannis. Bryan Scarpellini Managing Partner

April 06, 2022

They are the best! I’m so happy every time I shop there or service at Copeland. I wouldn’t think of going anywhere else. More

by electwillcrocker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Scarpellini, Andrew Beard, Caitlin Eldredge, Ben Whitney
Report | Print
Apr 07, 2022 -

Copeland Chevrolet Hyannis responded

Here at Copeland Chevrolet Hyannis, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Bryan Scarpellini Managing Partner

Apr 07, 2022 -

electwillcrocker responded

This is a top rate dealership. The salesperson knew his stuff and my vehicle was ready for me when I came to pick it up. I look forward to a long standing relationship with Copeland Chevrolet.

Apr 08, 2022 -

Copeland Chevrolet Hyannis responded

Thank you Will. Your kind words and support are much appreciated. Enjoy the Silverado!!! Bryan

April 06, 2022

I came in there to get swaybar links put on and front strut mounts put on and That three house $600 water rip off‼️ Not to mention the parts they can only came to $100. I will never come back here again More

by MAILMAN305
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hephzibah Harris
Report | Print
Apr 06, 2022 -

Copeland Chevrolet Hyannis responded

Thank you for your feedback. I'm sorry to see that there was some sort of miscommunication on this. I'm hopeful that we were able to explain to you that we are so confident in our pricing, that we offer a meet or beat on all work when a client provides a written estimate involving the use of factory parts. If for some reason there is a discrepancy or I can help in any way, please feel free to supply us with your invoice number or name and we would be happy to pull up your quote and review it with you at your convenience. I believe there may be some sort of miscommunication, especially if you find that our price is significantly different than other repair facilities. As always, I'm happy to help so feel free to shoot me your information at your leisure. Bryan Scarpellini - Managing Partner Bryan@countoncopeland.com

April 05, 2022

Ben our salesman,William business manager and Bryan the manager were all awesome very helpful would recommend this dealership for Buying a vehicle and also for service . Great company they deserve a 10 st More

by Mlg6639278
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William, Bryan Scarpellini, Sarah Koumbouris, Ben Whitney
Report | Print
Apr 06, 2022 -

Copeland Chevrolet Hyannis responded

Thank you so much for choosing Copeland Chevrolet Hyannis! Congrats on your new purchase, and let us know if we can be of any more assistance! Bryan Scarpellini Managing Partner

April 04, 2022

This is the best dealership on the Cape. Everyone I’ve dealt with has been very professional & knowledgeable. I highly recommend Copeland Chevy! More

by CLS4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Sullivan, Bryan Scarpellini, Andrew Beard, George Mignosa
Report | Print
Apr 04, 2022 -

Copeland Chevrolet Hyannis responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Copeland Chevrolet Hyannis! Bryan Scarpellini Managing Partner

April 03, 2022

We are very satisfied with the customer service and process of our new car! Highly recommend Thank you More

by CLEBERSON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Tomkinson
Report | Print
Apr 04, 2022 -

Copeland Chevrolet Hyannis responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Bryan Scarpellini Managing Partner

April 02, 2022

When we drove into the dealership Drew came out to greet us and was the nicest car salesman we had done business with. The staff at Copeland were wonderful and very nice. Bill in finance was so nice. He cam More

by DHILL173
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Tomkinson
Report | Print
Apr 02, 2022 -

Copeland Chevrolet Hyannis responded

Thank you for sharing your excellent experience with us. We're happy to hear it went well with Drew, Bill, and our crew. We hope you enjoy your new vehicle. We truly appreciate your five-star feedback. We look forward to having you as one of our valued customers for years to come. Bryan Scarpellini Managing Partner

April 02, 2022

Kami was fantastic. Very responsive, friendly & professional. I felt my issues were handled in a timely manner. More

by capecodhousehunt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cami Petrides
Report | Print
Apr 02, 2022 -

Copeland Chevrolet Hyannis responded

Thank you for your business! We appreciate you taking the time to leave us a five-star and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Bryan Scarpellini Managing Partner

April 01, 2022

Very easy to do business with. Professional, polite , no pressure tactics. Easy car buying experience. More

by Jelois88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Tomkinson
Report | Print
Apr 02, 2022 -

Copeland Chevrolet Hyannis responded

Thank you for your feedback on your recent visit to Copeland Chevrolet Hyannis. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new purchase. Bryan Scarpellini Managing Partner

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