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Copeland Chevrolet Hyannis

Hyannis, MA

4.6
1,358 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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22 Ridgewood Ave

Hyannis, MA

02601

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Showing 1,358 reviews

May 15, 2026

Excellent service. Polite and considerate. A credit to General Motors. I look forward to using them again, if needed. More

by Wink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
May 18, 2026 -

Copeland Chevrolet Hyannis responded

We love our 5-star reviews and appreciate both your feedback and your support! We are so happy to hear that our staff was considerate and polite. We look forward to building a long-lasting relationship and being here when you need us. Bryan Scarpellini - Managing Partner

May 15, 2026

I was told 1 price for an oil change i cashed out the charged 25.00 more than what was told to me and also when I purchased my 2022 nissan I was told when I came for 1st oil change there would be no char More

by Gerald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
May 18, 2026 -

Copeland Chevrolet Hyannis responded

Thank you Gerald for your feedback. Our apologies for any miscommunication regarding the total price of the oil and filter change on your Nissan Pathfinder. With almost weekly increases in oil pricing and the required 0W-20 full synthetic oil needed for the 22' Pathfinder, I believe you'll find that Jiffy Lube's final price with taxes is roughly the same amount. Thank you again for your feedback, we will certainly work harder to update pricing more regularly during these changing times and also continue to price shop the competitors to make sure we are still in line with other's pricing. Should you have any questions, don't ever hesitate to reach out. Bryan Scarpellini - Managing Partner

May 08, 2026

Great dealership to work with. Ben, our salesman is very knowledgeable. We got a fair deal and we are very happy More

by johncasanova
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben.
May 11, 2026 -

Copeland Chevrolet Hyannis responded

Thank you John for the feedback and for your support! Glad to see that Ben and our Sales Department were able to help make a great car buying experience and we're looking forward to a long-lasting relationship. Bryan Scarpellini - Managing Partner

May 03, 2026

Great experience. Salesperson Robert Wayburn is a true professional. Treated us with great respect and we never felt pressured. He was very thorough and knowledgeable. More

by Kmbwcook
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Scarpellini, Robert Wayburn, Andrew Beard
May 11, 2026 -

Copeland Chevrolet Hyannis responded

Thank you for your 5-star review! So happy to hear that Rob helped to make this a respectful, pressure free car buying experience and followed thru for a thorough delivery process. We appreciate allowing us to earn your business and look forward to being here when you need us. Bryan Scarpellini - Managing Partner

May 03, 2026

I had my 2015 GMC Sierra 1500 towed in for a no start no crank issue hoping the would find the problem. When the mechanic put it on the lift they had to take it down because of frame rot and rust typical fo More

by lthayer9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Terry C
May 04, 2026 -

Copeland Chevrolet Hyannis responded

Leigh - Thank you for the feedback. I had a chance to review your work order. I'm sorry that we've not seen your 2015 prior to this visit but glad our team was able to help alert you to the crossmembers and crack on your frame rail. Glad your no start condition was related to one of the ECM fuses and not the aftermarket alarm as suggested by the local mechanic and here's to hoping it stays that way. Thanks again and apologies that this visit didn't live up to the standards that our customers have come to expect from us when servicing their vehicle. Please reach out if we may ever be of any assistance. Bryan Scarpellini - Managing Partner

May 01, 2026

Way over priced service which I declined. Not likely to ever see me again for any reason. More

by Skipjack89
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Christian
May 04, 2026 -

Copeland Chevrolet Hyannis responded

Thank you for your feedback. I'm sorry to hear that despite price shopping our competitors, offering factory trained technicians, and using factory quality parts, that we left you feeling that we were over priced in some way. I'd love to be able to access your records so I may confirm your information and review our pricing for recommended items should you be willing to allow me to perform that exercise. As always, we appreciate the feedback, believe in full transparency, and look forward to learning more. Please reach out when you're ready to share your information. Bryan Scarpellini - Managing Partner bryan@countoncopeland.com 508-534-2144

April 28, 2026

Great experience from start to finish, Dave Easa and Andrew were great. Got a good deals and a great figure on my trade. Total professionals. The finance dept was fast thorough and efficient. More

by Tdtkber
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Easa, Andrew Beard,
May 04, 2026 -

Copeland Chevrolet Hyannis responded

We love our 5-star reviews and appreciate hearing that our professional sales team was able to help give you a strong number on your trade and the sales process a smooth one. Enjoy your new vehicle and please accept our sincere appreciation for your support. Bryan Scarpellini - Managing Partner

April 24, 2026

Ben was helpful. Dealership was spotless. I'm not happy with my new truck purchase. Multiple things wrong with it. It was dirty when I pucked it up after purchasing. More

by Michelle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben
Apr 27, 2026 -

Copeland Chevrolet Hyannis responded

Thank you Michelle for your feedback and support. I'm confident that Ben and our team will take care of any loose ends remaining on the truck, however if you should have any unresolved concerns please feel free to reach out any time. Bryan Scarpellini - Managing Partner bryan@countoncopeland.com

April 17, 2026

Outstanding service. Best ever. Told me it may take longer but it didn’t. They were finished within 30 minutes. Very friendly and helpful. Ended up buying an extended ser More

by Yarmouth17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Sullivan don’t remember the service man’s name
Apr 27, 2026 -

Copeland Chevrolet Hyannis responded

Thanks Len! We are happy to hear that this experience was so positive and look forward to a long-lasting relationship. Please don't hesitate to let us know if we may ever be of any assistance, and thank you for your feedback and your support! Bryan Scarpellini - Managing Partner

April 03, 2026

I found Kim to be knowledgeable and efficient in my dealings with her and would recommend her with five stars. More

by bkilroy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim
Apr 06, 2026 -

Copeland Chevrolet Hyannis responded

Thank you for the 5-star review and for your support! I'm happy to see that Kim and the Sales Team were able to help make this a great car-buying experience. We appreciate your support! Bryan Scarpellini - Managing Partner

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