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Copeland Chevrolet Hyannis

Hyannis, MA

Overview
Reviews
Vehicles
4.5
1,216 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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22 Ridgewood Ave

Hyannis, MA

02601

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Showing 1,216 reviews

February 13, 2022

Quick and efficient help right away when I came at the appointed time. Service was completed in time frame promised. Waiting area is pleasant with good coffee and snacks. More

by jkarter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris, Cami Petrides, Hephzibah Harris
Report | Print
Feb 14, 2022 -

Copeland Chevrolet Hyannis responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Copeland Chevrolet Hyannis, we look forward to having you as one of our valued customers for many more years to come! Bryan Scarpellini Managing Partner

February 12, 2022

I enjoyed my experience. Things moved quickly and smoothly, I explained what I wanted and they were receptive and made it happen More

by RMULLY1392
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mignosa, Sarah Koumbouris
Report | Print
Feb 14, 2022 -

Copeland Chevrolet Hyannis responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Bryan Scarpellini Managing Partner

February 10, 2022

I had a great experience with the service writer and the mechanics were super helpful More

by chriscotoia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hephzibah Harris
Report | Print
Feb 10, 2022 -

Copeland Chevrolet Hyannis responded

Thank you for taking the time to share your thoughts on working with our team, Chris. We're glad to hear we delivered such a great experience! Bryan Scarpellini Managing Partner

February 10, 2022

Service was great. They were able to accommodate my tight schedule with little time to prepare. More

by JBUTTS24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cami Petrides, Hephzibah Harris
Report | Print
Feb 10, 2022 -

Copeland Chevrolet Hyannis responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Bryan Scarpellini Managing Partner

February 10, 2022

Everyone was super helpful and above board with everything. Could not be happier with our new truck More

by Chuck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Scarpellini, Andrew Beard, George Mignosa
Report | Print
Feb 10, 2022 -

Copeland Chevrolet Hyannis responded

Thank you for taking the time to share your feedback with us, Chuck. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Bryan Scarpellini Managing Partner

February 08, 2022

The woman who checked me in was knowledgeable and friendly. They were short staffed on mechanics and I was told it would be a few hours. My car was ready well before then. They also play a killer sou More

by KMO963W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cami Petrides
Report | Print
Feb 09, 2022 -

Copeland Chevrolet Hyannis responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Copeland Chevrolet Hyannis! Bryan Scarpellini Managing Partner

February 05, 2022

Very accommodating, met all my needs, very fortunate to be able to lease another Equinox when so few are available. More

by Jeanne Carrick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Sullivan , David Easa, George Mignosa, Sarah Koumbouris
Report | Print
Feb 06, 2022 -

Copeland Chevrolet Hyannis responded

Thank you, Jeanne, for choosing Copeland Chevrolet Hyannis, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Bryan Scarpellini Managing Partner

February 04, 2022

Friendly staff. Clean waiting area.I did not have a Friendly staff. Clean waiting area. I did not have a long wait for my service. More

by delaney505
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris
Report | Print
Feb 04, 2022 -

Copeland Chevrolet Hyannis responded

Thank you for taking the time to share your feedback with us. Sarah and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Bryan Scarpellini Managing Partner

January 31, 2022

I am very pleased with the service department. :Pleasant I am very pleased with the service department. : Pleasant reception No problems with maintenance/work Highly recommend them More

by MCGAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris, Cami Petrides, Hephzibah Harris
Report | Print
Jan 31, 2022 -

Copeland Chevrolet Hyannis responded

We appreciate your business and our team looks forward to serving you again soon! Bryan Scarpellini Managing Partner

January 28, 2022

VERY EXPENSIVE..definitely needs new mechanics because my vehicle never got fixed but paid alot!!! More

by Paulasweetplowe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cami Petrides
Report | Print
Jan 27, 2022 -

Paulasweetplowe responded

Very friendly staff, but I brought my vehicle in a number of times for the same issue within days after pickup (check engine light) and they kept charging me a whole bunch of money and it’s still not fixed!!! Very EXPENSIVE and the issue is still not resolved!! Needs new mechanics who know what they’re doing!

Feb 04, 2022 -

Copeland Chevrolet Hyannis responded

Thank you Paula for the feedback. I'm sorry to hear about the ongoing check engine light issue. I'm going to talk to Patrick and the team and ask them to follow up with you as to what needs to be done to correct this. Can you give me the invoice number off your last receipt? If you have trouble finding it, please feel free to contact me directly. Thank you! Bryan Scarpellini - Managing Partner bryan@countoncopeland.com

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