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Copeland Chevrolet Hyannis

Hyannis, MA

Overview
Reviews
Vehicles
4.5
1,201 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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22 Ridgewood Ave

Hyannis, MA

02601

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Showing 1,201 reviews

December 21, 2021

I made an appointment for a oil change and the multi point check, it was over 2 weeks from the time I booked it to the appointment date. The service was fine but the wait was too long. More

by MAD1953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris, Gina Ripa, Cami Petrides
Report | Print
Dec 21, 2021 -

Copeland Chevrolet Hyannis responded

Thank you for your support and feedback, both are very much appreciated. We are working diligently, like many other skilled trades, to find more technicians in order to meet increased demands. In my 30 years of working in this industry, its never been so difficult to find ambitions, skilled labor, however we will continue to work on that and hopefully be able to shorten lead times on appointments as we move thru 2022. Happy Holidays and thank you again! Bryan Scarpellini - Managing Partner

December 19, 2021

The people that were there were helpful and I got what I wanted and explain things well thank you More

by sgleason
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Beard, David Easa
Report | Print
Dec 19, 2021 -

Copeland Chevrolet Hyannis responded

Thank you for choosing Copeland Chevrolet Hyannis, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Bryan Scarpellini Managing Partner

December 19, 2021

Great place great people sales and mechanics and office people are great thank you again More

by SAP8PHIRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Tomkinson, Sarah Koumbouris, Gina Ripa
Report | Print
Dec 20, 2021 -

Copeland Chevrolet Hyannis responded

Thank you for the great review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Bryan Scarpellini Managing Partner

December 17, 2021

Good service very friendly fast-paced didn't have to wait very long to get my car back. More

by Deandregarrison00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cami Petrides
Report | Print
Dec 19, 2021 -

Copeland Chevrolet Hyannis responded

Deandre, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Bryan Scarpellini Managing Partner

December 16, 2021

Staff was pleasant. Service was good. Waiting area was clean and welcoming Coffee and refreshments were a nice touch. More

by BOBLARRY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gina Ripa, Cami Petrides
Report | Print
Dec 16, 2021 -

Copeland Chevrolet Hyannis responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Copeland Chevrolet Hyannis. Bryan Scarpellini Managing Partner

December 16, 2021

The only issue was a long wait for an appointment. Otherwise, I was satisfied with my experience. All service was completed in the same day. More

by N/A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cami Petrides
Report | Print
Dec 16, 2021 -

Copeland Chevrolet Hyannis responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Copeland Chevrolet Hyannis. Please don't hesitate to reach out if you need anything else. Bryan Scarpellini Managing Partner

December 15, 2021

The service department is a very professional and efficient department. The process is very quick and easy. I would highly recommend them for all your Chevy needs More

by Cape_cod_shorty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cami Petrides
Report | Print
Dec 15, 2021 -

Copeland Chevrolet Hyannis responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Bryan Scarpellini Managing Partner

December 11, 2021

Friendly check in and out. Work was done quickly. The cost went up 26% for an oil change. More

by PBHASKELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cami Petrides
Report | Print
Dec 13, 2021 -

Copeland Chevrolet Hyannis responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Bryan Scarpellini Managing Partner

December 10, 2021

My Buick Regal was in for a Recall on the toe links. The work was completed in the time that they told me it would take. The staff was friendly. More

by DAGROSSCAPECOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris
Report | Print
Dec 10, 2021 -

Copeland Chevrolet Hyannis responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Bryan Scarpellini Managing Partner

December 09, 2021

I always get very professional, quick, and friendly service from Copeland Chevrolet. Thanks to all of you! More

by JP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris
Report | Print
Dec 10, 2021 -

Copeland Chevrolet Hyannis responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Copeland Chevrolet Hyannis! Bryan Scarpellini Managing Partner

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