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Copeland Chevrolet Hyannis

Hyannis, MA

4.5
1,201 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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22 Ridgewood Ave

Hyannis, MA

02601

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Showing 1,201 reviews

September 04, 2021

Dave the service manager is incredible always willing to go to bed and assist you in anyway possible. All the girls and Customer Service always have a smile and try to help you anyway they can. Casey is gre More

by Kimberly2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey mechanic And Dave service mgr, Sarah Koumbouris, Gina Ripa, Cami Petrides
Sep 10, 2021 -

Copeland Chevrolet Hyannis responded

Thanks Kim!!! Always appreciate the kind words and support. Have a great weekend!! Bryan Scarpellini Managing Partnerhttps://www.dealerrater.com/dp/1485/reviews#

September 04, 2021

Amazing, efficient and reasonably priced. I’ll be back. Sarah was amazing friendly and efficient. Having a service advisor care about the experience is what’s often missing in this industry More

by Gremedis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Remedis, Bryan Scarpellini, Sarah Koumbouris, Gina Ripa, Cami Petrides
Sep 15, 2021 -

Copeland Chevrolet Hyannis responded

Thanks Greg :) The entire team are among the best that I've had the pleasure to work with in my career and we are excited to continue to help provide the best experience with the best products to our customers. Thank you for your feedback and support!!! Bryan Scarpellini Managing Partner

September 03, 2021

It was a very pleasant experience after going to Prime. I was so turned off that I stop going for serviceable this location. Thank you for reaching out to me. I will tell friends that they should give Copel More

by MLOUDUQUETTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris
Sep 03, 2021 -

Copeland Chevrolet Hyannis responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Bryan Scarpellini Managing Partner

Sep 03, 2021 -

MLOUDUQUETTE responded

Thank you

September 02, 2021

I feel like the customer service was great the people were very polite. They took there time with our vehicle and they explained everything that was done as well as providing us paperwork More

by Nbalawton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Sep 02, 2021 -

Copeland Chevrolet Hyannis responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Bryan Scarpellini Managing Partner

September 01, 2021

Great service without being pushy. Had the truck ready the same day without any hassle. Will recommend to all my friends to check out Copeland More

by joseph.theo77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Easa
Sep 01, 2021 -

Copeland Chevrolet Hyannis responded

Thanks for sharing your thoughts about your experience with Copeland Chevrolet Hyannis. We appreciate your business and hope to see you again soon! Bryan Scarpellini Managing Partner

September 01, 2021

Lately it has been very hard to talk to a person at this service department even just to make an appointment. It used to be easier to communicate with them by phone. More

by chris@saving-stories.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris
August 29, 2021

Friendly and helpful they made a appointment to handle my Chevy truck right away while I waited it took about an hour or less for the service More

by KATONTHECAPE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Scarpellini, Drew Tomkinson, Sarah Koumbouris
Aug 29, 2021 -

Copeland Chevrolet Hyannis responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Copeland Chevrolet Hyannis! Bryan Scarpellini Managing Partner

August 28, 2021

Everyone was very pleasant but the key to my 5 star review is that they went above and beyond to help. They recognized my situation and worked out the solution that I desperately needed. More

by Kenkotce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Scarpellini, Sarah Koumbouris
Aug 29, 2021 -

Copeland Chevrolet Hyannis responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Bryan Scarpellini Managing Partner

August 27, 2021

Brought my car in for a oil change. I asked if I could could do a State inspection also and they were able to fit me in. Everything done in a timely manner. Very happy More

by JBUTTS24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Ripa, Cami Petrides
Aug 28, 2021 -

Copeland Chevrolet Hyannis responded

We appreciate your business and our team looks forward to serving you again soon! Bryan Scarpellini Managing Partner

August 27, 2021

Greg was very helpful and made it great buying from your dealership. I would give 10stars if I could, extremely pleased w/whole experience! Thanks More

by Bendunbar522
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William J Sullivan 5 stars, Greg Remedis, Cami Petrides
Aug 27, 2021 -

Copeland Chevrolet Hyannis responded

Thank you for choosing Copeland Chevrolet Hyannis, your feedback and rating mean a lot to us. We're glad Greg and the team were able to help, and we hope to see you again! Bryan Scarpellini Managing Partner

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