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Copeland Chevrolet Hyannis

Hyannis, MA

4.5
1,186 Reviews

22 Ridgewood Ave

Hyannis, MA

02601

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1,186 Reviews of Copeland Chevrolet Hyannis

September 06, 2024

A very pleasant experience. There were no pressures and the entire staff were extremely friendly and helpful. I would not hesitate to do business there again More

by Rayb
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Christopher Dacosta
September 05, 2024

Brought my truck in for a solution to a long running issue with the rear suspension. Truck was received, fixed, and returned in the time promised. Good communication from Tom More

by billnelsonjr
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCarthy
September 05, 2024

Very clean. Staff was very helpful, nick in sales delivered, and the finance department was great! More

by taylor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kimberly Butler, Nick Grille, Christopher Dacosta
September 05, 2024

Had to go to another dealership to get it repaired. Was charged and exorbitant diagnostic fee More

by mcgrathfence
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know spoke with different person every time
Sep 11, 2024 -

Copeland Chevrolet Hyannis responded

Mr. McGrath - Our apologies for the delay in being able to secure the necessary AC Compressor for your GMC. I'm thankful that our Service Manager, Craig that you've been working with was able to secure one from our factory rep and have it sent to our sister store closer to your location. Please accept our apologies for not having been able to secure this more quickly for you. As always, feel free to reach out should you have any questions or concerns. Bryan Scarpellini - Managing Partner

September 04, 2024

Was easy to get an appointment in the time frame I needed. Everyone at the dealership was very friendly and helpful More

by augustlibby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris
September 04, 2024

It’s still making a noise when I turn left, not sure what to do now More

by greene172
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris, Hephzibah Harris
September 04, 2024

My experience was quick and easy… She did a great job. Thank you for the help! More

by webbah37
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kadijah
September 04, 2024

Sarah at Service Department ALWAYS provides a professional and efficient experience with a smile. Excellent follow-up when needed. She sets the tone with her team, too, and they are just as con More

by EddiefromHollis
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick in Sales and Andrew Beard (Sales Manager) are 5-Star, too., Sarah Koumbouris
August 31, 2024

Always friendly and work is done promptly. They didn't end up charging me the 179 to diagnose my truck.. the sensor cost 7 bucks!! They didn't have to do that but it was much appreciated. More

by sunshinecurves25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hephzibah Harris
Aug 31, 2024 -

Copeland Chevrolet Hyannis responded

Thank you for the support and kind words! We appreciate you... Bryan Scarpellini - Managing Partner

August 29, 2024

Lease pushy dealership I have ever been to. Nice group of people and not a painful experience More

by Ida
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kadeshia
Aug 30, 2024 -

Copeland Chevrolet Hyannis responded

Thank you Ida! We pride ourselves in providing a different car buying experience and are very thankful for your support! Bryan Scarpellini - Managing Partner

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