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Copeland Chevrolet Hyannis

Hyannis, MA

4.5
1,186 Reviews

22 Ridgewood Ave

Hyannis, MA

02601

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1,186 Reviews of Copeland Chevrolet Hyannis

October 01, 2024

My wife and I had a great experience. Ben was fantastic, professional and a nice person. More

by mfcushing1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Whitney
Oct 02, 2024 -

Copeland Chevrolet Hyannis responded

Thank you for the support and kind words. I know Ben works tirelessly to help provide a stress-free sales experience and we love the feedback. Enjoy your new vehicle! Bryan Scarpellini - Managing Partner

September 28, 2024

Zero Rating. Service is the worst. Had my truck for 4 weeks and in the end only charged the extended warranty for 2 hr work. Tom did everything he could to deny t More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom
Sep 30, 2024 -

Copeland Chevrolet Hyannis responded

Hi Mike. Our apologies that this visit did not live up to the standards our customers have come to expect. This is not normally something we hear and I'd love to know more. All of my contact information is below and I would appreciate if you could provide me with your invoice number so that I may investigate further. I'm always happy to connect so feel free to stop in or reach out via any method below. Bryan Scarpellini - Managing Partner bryan@countoncopeland.com 508-534-2144

September 26, 2024

Copeland Chevrolet is a top-notch dealer from the sales department all the way down to the service department. Their people treat you with respect and kindness every time you go in there.. I have recommend More

by PJWELCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris
Sep 30, 2024 -

Copeland Chevrolet Hyannis responded

Thank you PJ! The entire team takes pride in helping to provide a good experience for every customer and I'm so happy that it shows. Please don't hesitate to let me know if I may be of any assistance. Bryan Scarpellini - Managing Partner

September 26, 2024

George Mignosa is THE BEST! ! He made buying my new Silverado the most relaxing experience. No games, no nerves, no high blood pressure!!! He is an asset to Chevrolet. Thank you More

by geo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Mignosa, Hephzibah Harris
Sep 30, 2024 -

Copeland Chevrolet Hyannis responded

Thank you Geo. Glad George and the team helped make this a stress free and enjoyable experience! Bryan Scarpellini - Managing Partner

September 13, 2024

Convience of scheduling on a Saturday. Friendly,courteous associates. Nice location. Pleasant waiting area. Great snacks. More

by nunzi13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris
Sep 17, 2024 -

Copeland Chevrolet Hyannis responded

We aim to please and glad the team was able to make your experience a good one! Thank you for your kind words and support! Bryan Scarpellini - Managing Partner

September 12, 2024

The service department was very helpful with my truck. I also appreciate the shuttle service for getting me to work on time More

by izzyrudeboi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris, Thomas McCarthy
Sep 17, 2024 -

Copeland Chevrolet Hyannis responded

Thank you Izzy! Please don't hesitate to let us know if we can ever be of any assistance. Bryan Scarpellini - Managing Partner

September 11, 2024

Sarah is awesome! She helped me with the problem with my car really really quick! More

by Vhansen198
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris
Sep 11, 2024 -

Copeland Chevrolet Hyannis responded

Thank you very much for your ongoing support and kind words! We will be sure to pass along your appreciation to Sarah and the service team. Bryan Scarpellini - Managing Partner

September 10, 2024

They scan my car and found out was thermostat. I was the highway and engine was overheating & antifreeze was leaking. I’m lucky I made it home. Who ever put the thermostat on wrong. I had to call More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sarah Koumbouris
Sep 11, 2024 -

Copeland Chevrolet Hyannis responded

John - Our apologies that your Acadia overheating after driving on the highway has continued. Thankfully you are still covered under warranty, however we would love the opportunity to review with your local GM dealer for a route cause. If you would care to share with us where the vehicle is located, please feel free to reach out directly so we can review in greater detail. Bryan Scarpellini - Managing Partner bryan@countoncopeland.com

September 10, 2024

Not good, not professional, not understanding of my situation & ridiculously overpriced to diagnose my truck. I was broke down and stranded for 3 days on the cape. My only other experience is with Herb More

by tkellz12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan Scarpellini, Hephzibah Harris
Sep 11, 2024 -

Copeland Chevrolet Hyannis responded

tkellz12 - We are saddened to hear that you were left with this impression. This feedback is certainly not what our regular customers have come to expect from their service with us. I'd love the opportunity to verify and review your situation if you would be so kind as to send me your name or invoice number to my contact information below and I'll be happy to personally review. Looking forward to connecting and reviewing soon. Bryan Scarpellini - Managing Partner bryan@countoncopeland.com 508-534-2144

September 08, 2024

Every thing went well. I could answer this questionaire better if your financial officer would return my call! More

by Timirwin297
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bill Sullivan , George Mignosa
Sep 11, 2024 -

Copeland Chevrolet Hyannis responded

Tim - Thank you for your support and feedback. When you're ready, Billy in finance has reached out a few times, please connect with me directly if you and he have any trouble re-connecting. Bryan Scarpellini - Managing Partner bryan@countoncopeland.com 508-737-4365

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