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Copeland Chevrolet Hyannis

Hyannis, MA

4.5
1,186 Reviews
Call Dealership (508) 859-9668
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22 Ridgewood Ave

Hyannis, MA

02601

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1,186 Reviews of Copeland Chevrolet Hyannis

January 16, 2024

Bad experience recent service appointment tried using your outfit after years at beard to bad More

by neileileen
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Not sure
Report | Print
January 16, 2024

My car was fixed on time and done well. They kept me up to date, daily on parts arrival and installation. More

by Jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hephzibah Harris
Report | Print
Jan 16, 2024 -

Copeland Chevrolet Hyannis responded

Thank you for taking the time to share your thoughts on working with our team, Jack. We're glad to hear we delivered such a great experience! Bryan Scarpellini Managing Partner

January 16, 2024

Generally very pleased with the service except that the cover on the rear seat had to be removed to access the sound problem and was not replaced when the work was completed. More

by Terry Ryder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris, Hephzibah Harris
Report | Print
Jan 18, 2024 -

Copeland Chevrolet Hyannis responded

Terry, Thank you for your business and this review. We're happy to hear Sarah, Hephzibah, and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Bryan Scarpellini Managing Partner

January 16, 2024

Go there with confidence. .A dealership that has made great progress in customer service. I would go there again and recommend others to do so More

by MFRANCAPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris, Hephzibah Harris
Report | Print
Jan 17, 2024 -

Copeland Chevrolet Hyannis responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Sarah and our team met your expectations. Thank you for choosing Copeland Chevrolet Hyannis, we look forward to having you as a valued customer for many years to come! Bryan Scarpellini Managing Partner

January 16, 2024

The service was outstanding and really good. and the employees were really helpful and friendly. More

by FORESTERGAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris
Report | Print
Jan 17, 2024 -

Copeland Chevrolet Hyannis responded

Thank you for choosing Copeland Chevrolet Hyannis. Your feedback and rating mean a lot to us. We're glad Sarah was able to help, and we hope to see you again! Bryan Scarpellini Managing Partner

January 16, 2024

My service experience was great! No a long wait Customer service was helpful and friendly More

by PASSIONPAM2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris
Report | Print
Jan 16, 2024 -

Copeland Chevrolet Hyannis responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Bryan Scarpellini Managing Partner

January 16, 2024

They said they put in a new unit an did not I put a red mark in the far corner an the guy told me he needed my cell to hook up the Bluetooth an it's funny my Bluetooth worked an I had my cell. More

by STRIPERS-R-US
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hephzibah Harris
Report | Print
Jan 20, 2024 -

Copeland Chevrolet Hyannis responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something Hephzibah can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Bryan Scarpellini Managing Partner

January 16, 2024

Fantastic customer service as always with the entire service department. Will be back again soon! More

by capechevy
Recommend Dealer
Yes
Employees Worked With
Bryan Scarpellini, Sarah Koumbouris, Hephzibah Harris
Report | Print
Jan 16, 2024 -

Copeland Chevrolet Hyannis responded

Thank you for taking the time to share your feedback with us. We truly appreciate your business. We look forward to working with you again. Bryan Scarpellini Managing Partner

January 16, 2024

Great, the only complaint is the time to get the part. But everyone was great and it was really nice to have a loaner. More

by james@ostervillehardware.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Scarpellini, Sarah Koumbouris, Hephzibah Harris, Thomas McCarthy
Report | Print
Jan 16, 2024 -

Copeland Chevrolet Hyannis responded

Thank you for taking the time to leave us your feedback. We sincerely value your business and look forward to your next visit. Bryan Scarpellini Managing Partner

January 16, 2024

First class all the way! We have bought at least four vehicles from this dealership and I could not be happier. They have been very helpful with our maintenance needs and M More

by CFAWKES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCarthy
Report | Print
Jan 17, 2024 -

Copeland Chevrolet Hyannis responded

Thank you for your very kind review. Thomas and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Copeland Chevrolet Hyannis. Bryan Scarpellini Managing Partner

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