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Copeland Subaru Hyannis

Hyannis, MA

Overview
Reviews
Vehicles
4.9
1,479 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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95 Falmouth Rd

Hyannis, MA

02601

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Showing 1,479 reviews

June 21, 2025

Copland Suburu Sales (George Costa) are great. We bought our last 4 cars from them. Service Dept is expensive and does extensive “upselling” when you go for scheduled maintenance. However, warre More

by Jrmcapecod
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Costa, Patrick
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June 20, 2025

They are a quick and very courteous to their customers. I have been going to them for the passed 3 years with no complaints. More

by free2skydive
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team
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Jun 20, 2025 -

Copeland Subaru Hyannis responded

We're delighted to hear that you've had consistently positive experiences with us at Copeland Subaru Hyannis over the past three years! Thank you for your continued trust and support. Bryan Scarpellini Managing Partner

June 20, 2025

What we enjoyed most was the customer service and keeping in contact with us while work was being performed. More

by clairekid3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
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Jun 21, 2025 -

Copeland Subaru Hyannis responded

Claire, we're delighted to hear that you appreciated the customer service and communication from our team at Copeland Subaru Hyannis. Thank you for sharing your experience with us! Bryan Scarpellini - Managing Partner - (508) 534-2144

June 19, 2025

The service provided at Copeland Subaru was efficient and clearly explained by Cole. It was also easy to plan ahead for a loaner car. More

by David
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole
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Jun 20, 2025 -

Copeland Subaru Hyannis responded

David, we're delighted to hear that Cole and the team at Copeland Subaru Hyannis made your service experience smooth and efficient. Thanks for sharing your feedback! Bryan Scarpellini Managing Partner

June 16, 2025

I would never consider taking my car elsewhere. Copeland Subaru of Hyannis is the best run service department I have ever used. More

by Happy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole
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Jun 17, 2025 -

Copeland Subaru Hyannis responded

Wow, thank you so much for the incredibly kind review! We're truly grateful for your support and look forward to your next visit with us here at Copeland Subaru Hyannis. Take care in the meantime! Best, Bryan Scarpellini Managing Partner

June 14, 2025

Always receive excellent service and prompt attention. I feel I am in good hands with the staff at Copland. Cole is attentive, polite and accommodating to my cars needs. More

by marilynmassad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick in sales and Cole and Michelle in service
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Jun 16, 2025 -

Copeland Subaru Hyannis responded

Marilyn, we're delighted to hear that Cole and the team at Copeland Subaru Hyannis have been taking such great care of you and your car. Thanks for sharing your experience with us! Bryan Scarpellini Managing Partner

June 14, 2025

They are very polite. Comfortable waiting area. Was done in less time than they quoted me More

by wallpaper3333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
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Jun 16, 2025 -

Copeland Subaru Hyannis responded

Thank you for visiting Copeland Subaru Hyannis! We appreciate the feedback and look forward to serving you again in the future! Best, Bryan Scarpellini Managing Partner

June 10, 2025

Always an easy visit-friendly employees, fast service, quiet and clean waiting area. Thank you! More

by Xan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
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Jun 10, 2025 -

Copeland Subaru Hyannis responded

It means so much to hear the Copeland Subaru Hyannis team gave you such excellent care! Thank you! Bryan Scarpellini Managing Partner

June 08, 2025

No matter who I am working with or what I’m having done, I always leave there feeling extremely happy with my service all around. Everyone is kind, professional, friendly, and timely! I couldn’t recommend t More

by beelynch13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole, Christian
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Jun 09, 2025 -

Copeland Subaru Hyannis responded

Thank you for the glowing review! We're delighted to hear that our team at Copeland Subaru Hyannis consistently provides a positive experience. We appreciate your recommendation and look forward to serving you again in the future! Bryan Scarpellini Managing Partner

June 01, 2025

Everything went relatively smoothly. No pressure during process. Questions answered clearly. Decent atmosphere in sales room. Would recommend to others. Thank you. More

by Luce.tom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George
Report | Print
Jun 02, 2025 -

Copeland Subaru Hyannis responded

Hi Luce, thank you for sharing your experience with us at Copeland Subaru Hyannis! We're glad to hear that the process was smooth and pressure-free. We appreciate your recommendation and look forward to assisting others in the future! Safe travels! Bryan Scarpellini - Managing Partner - (508) 534-2144

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