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Copeland Subaru Hyannis

Hyannis, MA

Overview
Reviews
Vehicles
4.9
1,733 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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95 Falmouth Rd

Hyannis, MA

02601

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Showing 1,733 reviews

May 18, 2026

Copeland Subaru customer service is excellent! They kept you totally updated on the progress and completion of their service work with your car! They provide additional recommendations as to futu More

by bob.tallent14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department Team
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May 19, 2026 -

Copeland Subaru Hyannis responded

Hi Bob, we're delighted to hear you had such a positive experience with our team at Copeland Subaru Hyannis! We look forward to assisting you with your future service needs. Safe travels! Best, Bryan Scarpellini Managing Partner

May 16, 2026

The dealership is easy to contact and it is easy to make appointments. They always do what they say they will do. More

by Mwater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole
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May 17, 2026 -

Copeland Subaru Hyannis responded

Hi Water! Thank you for sharing your feedback about our team! See you next time at Copeland Subaru Hyannis! Bryan Scarpellini - Managing Partner - (508) 534-2144

May 15, 2026

Good dealership. would have liked to pay a little less but ok. There is always too much back and forth with all dealerships More

by annaharper01
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
George
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May 16, 2026 -

Copeland Subaru Hyannis responded

Hi Anna! Thank you for choosing Copeland Subaru Hyannis! We understand the negotiation process can be a bit tiring, but we’re grateful you chose us and appreciate your feedback. Safe travels! Bryan Scarpellini - Managing Partner - (508) 534-2144

May 15, 2026

I had a great experience with Copeland, Essence and Nate went above and beyond to take care of my car! I trust very few people to work on my car but have complete confidence in them! Thank you!! More

by Olivea.eldredge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essence, Nate
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May 15, 2026 -

Copeland Subaru Hyannis responded

Olivea, knowing that you feel confident in our team is very rewarding for us! Thank you for choosing Copeland Subaru Hyannis and for sharing your feedback about Essence and Nate. We look forward to seeing you next time! Best, Bryan Scarpellini Managing Partner

May 11, 2026

First time using Sevice; exceptional thanks to Essence’s knowledgeable and very helpful and friendly service. Will definitely use Copeland again. More

by m_bemis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essence
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May 12, 2026 -

Copeland Subaru Hyannis responded

We're glad to hear Essence made your first service visit a success! Thank you for choosing Copeland Subaru Hyannis and for sharing your feedback. We look forward to helping you again! Bryan Scarpellini Managing Partner

May 09, 2026

They have been professional and done the work correctly. Essence is excellent to work with More

by Maryb.itech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essence
Report | Print
May 11, 2026 -

Copeland Subaru Hyannis responded

Mary, we appreciate your shoutout to Essence at Copeland Subaru Hyannis. See you next time. Safe travels! Bryan Scarpellini Managing Partner

May 08, 2026

Went out of their way to address all my issues. I will be returning for next service for sure. More

by Glhollands
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essence
Report | Print
May 09, 2026 -

Copeland Subaru Hyannis responded

Hi Hollands!Thank you for leaving us this five-star review and for your kind words about our service team at Copeland Subaru Hyannis! We'll see you next time! Bryan Scarpellini - Managing Partner - (508) 534-2144

May 05, 2026

Everyone I dealt with was friendly, efficient . Cole was polite, respectful and thorough with his explanations of the problems with my car and the solutions. More

by lauramaeengvall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole and the young man who assisted me with the loaner car- I can’t remember his name.
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May 06, 2026 -

Copeland Subaru Hyannis responded

Laura, we're happy to hear that Cole and the team left such a great impression! Thank you for choosing Copeland Subaru Hyannis and for the excellent review. Safe travels! Bryan Scarpellini - Managing Partner - (508) 534-2144

May 04, 2026

I always go to Copeland for a well serviced vehicle. Even tho there’s a Subaru dealership closer to my house! More

by Carol T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole
Report | Print
May 05, 2026 -

Copeland Subaru Hyannis responded

Hi Carol, thank you for the great review of Copeland Subaru Hyannis! We truly appreciate your business and we are grateful to have you as a customer. See you next time! Bryan Scarpellini Managing Partner

May 03, 2026

They do everything a responsive dealerdhip should do. Not cheap, but there is definitely value for money. We usually deal with Essence and she is capable, helpful and pleasant. We have only used them for More

by jandedskelton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essance Mahoney
Report | Print
May 05, 2026 -

Copeland Subaru Hyannis responded

We're glad to hear that Essence and our team provided you with capable, helpful, and pleasant service at Copeland Subaru Hyannis. We look forward to serving you again in the future! Safe travels! Bryan Scarpellini Managing Partner

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