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Copeland Subaru Hyannis

Hyannis, MA

4.9
1,851 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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95 Falmouth Rd

Hyannis, MA

02601

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Showing 1,851 reviews

November 01, 2026

Although I haven’t purchased a Subaru from Copeland, I have purchased two Subaru Outbacks from Craig Martin. I was actually Craig’s very first customer! He is extremely thorough, knowledgeable, and genuin More

by Suzanne G.
Recommend Dealer
Yes
Employees Worked With
Craig Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2026 -

Copeland Subaru Hyannis responded

Hi Suzanne! It's fantastic reading how Craig delivered thorough and knowledgeable service, even making you his first customer! Thanks for choosing Copeland Subaru Hyannis and recommending Craig. Enjoy your Outbacks and keep us in mind for any future needs! Safe travels!

October 31, 2026

Very professional and thorough explaining services and charges. I was provided with loaner car as promised More

by Linushart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Semple
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2026 -

Copeland Subaru Hyannis responded

Linus, thank you for sharing your positive feedback about our team! Providing clarity and support is our goal. We appreciate your business and your choice of Copeland Subaru Hyannis! Bryan Scarpellini - Managing Partner - (508) 534-2144

October 31, 2026

Service was done in a timely manner. Essence is very professional and takes care of services for my Subaru! More

by michsun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essence Mahoney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2026 -

Copeland Subaru Hyannis responded

We're glad Essence provided timely and professional service for your Subaru. Thank you for choosing Copeland Subaru Hyannis! Bryan Scarpellini - Managing Partner - (508) 534-2144

October 30, 2026

The sales and service staff at Copeland Subaru have been very helpful and informative. We've been totally pleased. More

by W1TCD
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
George Costa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristan Lai-Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Semple
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2026 -

Copeland Subaru Hyannis responded

We are glad our team could help you with all of your needs at Copeland Subaru Hyannis. Thank you for choosing our dealership! -Bryan Scarpellini - Managing Partner - (508) 534-2144

October 30, 2026

Courteous, prompt service. Always a pleasure to visit this service department. Would highly recommend this dealership. More

by Gerard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essence Mahoney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2026 -

Copeland Subaru Hyannis responded

Gerard, we are thrilled to hear you had such a positive experience at Copeland Subaru Hyannis. Thank you for your recommendation! Safe travels! Bryan Scarpellini - Managing Partner - (508) 534-2144

October 27, 2026

still having issues with technology side. craig has offered to help many times. much appreciate! More

by Judy
Recommend Dealer
Yes
Employees Worked With
Patrick Fortin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Martin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2026 -

Copeland Subaru Hyannis responded

Hi Judy! Thank you for the amazing review and kind words about Craig from our sales team at Copeland Subaru Hyannis! We'll see you next time! Bryan Scarpellini - Managing Partner - (508) 534-2144

October 25, 2026

Wonderful in every way! I will be back again in three years for sure!They know what I want and make me comfortable with my choice. More

by Janice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Costa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2026 -

Copeland Subaru Hyannis responded

Janice, thank you for sharing your confidence in the Copeland Subaru Hyannis team! Your positive feedback means everything to us, and we look forward to working with you again in the future. Sincerely, Bryan Scarpellini - Managing Partner - (508) 534-2144

October 24, 2026

They are Exceptional! And Timely. Always go out of their way to be helpful and kind. More

by ppspirlet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry don’t know my husband brought the car in.
Oct 25, 2026 -

Copeland Subaru Hyannis responded

Thank you for your loyalty and feedback! We look forward to assisting you again in the future. Bryan Scarpellini - Managing Partner - (508) 534-2144

October 24, 2026

Very helpful and professional. Set up my appointment and secured a loaner car for me. Work was completed in a timely fashion. I also appreciated the in service video of my car's More

by Ross23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essence Mahoney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Semple
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Koumbouris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2026 -

Copeland Subaru Hyannis responded

Hi Ross, we are glad our service team took great care of you from start to finish. Thank you for choosing Copeland Subaru Hyannis and for sharing your positive experience! Bryan Scarpellini - Managing Partner - (508) 534-2144

October 24, 2026

Excellent customer service at Copeland Subaru! The staff was friendly, professional, knowledgeable, and attentive. They made the entire experience pleasant and stress-free. I truly appreciate thei More

by DIANEBOURASSA2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Scarpellini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Essence Mahoney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Semple
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2026 -

Copeland Subaru Hyannis responded

Thank you for the wonderful feedback! We're glad our team made your experience pleasant and stress-free. We appreciate your recommendation and hope to see you again at Copeland Subaru Hyannis! Safe travels, Bryan Scarpellini - Managing Partner

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