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Copeland Subaru Hyannis
Hyannis, MA
1,739 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,739 reviews
January 09, 2026
Pleasant staff, professional, efficient and helpful when dealing with customers. Consistently above average service and working with the customers dealing with customers. Consistently above average service and working with the customers More
by BARBARA.F.STACK
Employees Worked With
Cole,Lucas
January 04, 2026
We live on an island, so need to take a ferry to get to Copeland Subaru. They understand this, and go out of their way to schedule us, and have been very flexible when if the ferry doesn't always run on-t Copeland Subaru. They understand this, and go out of their way to schedule us, and have been very flexible when if the ferry doesn't always run on-time. The team is very responsive, and pretty much takes us right in whenever we actually get there. Everyone is very friendly and helpful, and gives us regular updates while we are waiting. More
by jack
Employees Worked With
Cole
January 03, 2026
Michelle was very kind, courteous and kept me up to date while my car was being serviced. Afterwards , she explained in detail the work that had been done. My service with this dealership has always been while my car was being serviced. Afterwards , she explained in detail the work that had been done. My service with this dealership has always been excellent! More
by bhynek
Employees Worked With
Michelle Martin
December 29, 2025
Always easy to make a service appointment Appreciate the system review to identify any issues They do keep you informed of service needs and progress of work both via text & in person Generally, tome the system review to identify any issues They do keep you informed of service needs and progress of work both via text & in person Generally, tome required for service is accurate More
by ATCOMISKEY
Employees Worked With
Can't remember Seevice Advisor name
December 25, 2025
Always friendly and professional. Maintenance work has been as expected, done as requested and without problems. Service managers are knowledgeable and helpful. Maintenance work has been as expected, done as requested and without problems. Service managers are knowledgeable and helpful. More
by sethdietrich
Employees Worked With
Michelle
December 25, 2025
They were able to get my vehicle in the shop and diagnosed the day of, which was very convenient. The repair was also very quick despite the parts not being readily available. diagnosed the day of, which was very convenient. The repair was also very quick despite the parts not being readily available. More
by Thomasboidi01
Employees Worked With
Essence
