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Copeland Subaru Hyannis

Hyannis, MA

Overview
Reviews
Vehicles
4.9
1,753 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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95 Falmouth Rd

Hyannis, MA

02601

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Showing 1,753 reviews

January 16, 2026

Our recent purchase at Copeland Subaru could not have been better. We worked with George, who gave us exceptional service. He was helpful and thorough, and we never felt pressured. We also got a great de More

by Michael
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Costa
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Jan 17, 2026 -

Copeland Subaru Hyannis responded

Hi Michael! Congratulations on your car purchase! We are thrilled to hear that George made your car-buying experience so exceptional. Thank you for choosing Copeland Subaru Hyannis and for your recommendation. We hope to see you again down the road! Bryan Scarpellini - Managing Partner - (508) 534-2144

January 16, 2026

They did NOT do the work i requested and paid for. One item was a seat belt issue NOT fixed More

by Ramos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Essense
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Jan 20, 2026 -

Copeland Subaru Hyannis responded

Ms. Ramos - I'm sorry to hear about the miscommunication that took place in Essence's absence regarding your seatbelt. I've asked my team to work with you to help correct this as expeditiously as possible. Should you have any trouble connecting with my Service Manager Brian, please contact me directly and I will help expedite. We apologize for this oversite on you last visit as this is not normally what our customers have come to expect on their regular service visits. Bryan Scarpellini - Managing Partner bryan@countoncopeland.com 508-534-2144

January 09, 2026

Excellent service. From the very beginning, they were attentive and professional. They repaired my car quickly and efficiently, explaining everything clearly. I am very More

by Luisavalerio05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No name
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Jan 10, 2026 -

Copeland Subaru Hyannis responded

Hi Luisa! Thank you for the excellent review! We’re glad that you’re satisfied with our prompt and professional service. Safe travels from all of us at Copeland Subaru Hyannis! Bryan Scarpellini - Managing Partner - (508) 534-2144

January 09, 2026

Cole was very helpful and polite and made our service visit quick and easy. Definitely recommend. More

by Megan D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole
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Jan 10, 2026 -

Copeland Subaru Hyannis responded

Hi Megan! Thank you for leaving us this five-star review and for your kind words about Cole from our service team at Copeland Subaru Hyannis! We'll see you next time! Bryan Scarpellini - Managing Partner - (508) 534-2144

January 09, 2026

The best car buying experience ever! The sales team was wonderful and the business office was respectful and personable. More

by jcm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CJ Pavao
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Jan 09, 2026 -

Copeland Subaru Hyannis responded

Thank you for sharing your experience with our team! We hope to see you again at Copeland Subaru Hyannis. Enjoy your new car! Best, Bryan Scarpellini Managing Partner

January 09, 2026

Pleasant staff, professional, efficient and helpful when dealing with customers. Consistently above average service and working with the customers More

by BARBARA.F.STACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole,Lucas
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Jan 09, 2026 -

Copeland Subaru Hyannis responded

Barbara, thank you for sharing your great review of our team! We appreciate your support and hope to see you again at Copeland Subaru Hyannis. Take care! Best, Bryan Scarpellini Managing Partner

January 04, 2026

We live on an island, so need to take a ferry to get to Copeland Subaru. They understand this, and go out of their way to schedule us, and have been very flexible when if the ferry doesn't always run on-t More

by jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole
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Jan 05, 2026 -

Copeland Subaru Hyannis responded

Hi Jack! Thank you for sharing your feedback about our team here at Copeland Subaru Hyannis! We are honored to have your business and look forward to welcoming you back for all of your future auto needs. Safe travels! Bryan Scarpellini - Managing Partner - (508) 534-2144

January 03, 2026

Michelle was very kind, courteous and kept me up to date while my car was being serviced. Afterwards , she explained in detail the work that had been done. My service with this dealership has always been More

by bhynek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
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Jan 05, 2026 -

Copeland Subaru Hyannis responded

Hi Hynek! Thank you for your feedback! It's wonderful to hear that Michelle took such good care of you and your vehicle. We appreciate your business and look forward to serving you again at Copeland Subaru Hyannis! Safe travels! Bryan Scarpellini - Managing Partner - (508) 534-2144

December 30, 2025

Every time I go to Copeland Subaru everyone is polite and very friendly. Service is excellent More

by karent281
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essence
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Dec 31, 2025 -

Copeland Subaru Hyannis responded

Thank you for being a Copeland Subaru Hyannis customer! We're grateful for your continued support and look forward to seeing you again next time! Best, Bryan Scarpellini Managing Partner

December 29, 2025

Always easy to make a service appointment Appreciate the system review to identify any issues They do keep you informed of service needs and progress of work both via text & in person Generally, tome More

by ATCOMISKEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember Seevice Advisor name
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Jan 05, 2026 -

Copeland Subaru Hyannis responded

Hi Comiskey! Thank you for highlighting our communication and efficiency! We’re grateful to have you as a customer at Copeland Subaru Hyannis. See you next time! Bryan Scarpellini - Managing Partner - (508) 534-2144

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