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Copeland Subaru Hyannis

Hyannis, MA

Overview
Reviews
Vehicles
4.9
1,726 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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95 Falmouth Rd

Hyannis, MA

02601

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Showing 1,726 reviews

March 03, 2022

Service excellent and completed on time as promised. Was called with recommendations for additional work. More

by JKMILUSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everton Gouveia
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Mar 04, 2022 -

Copeland Subaru Hyannis responded

Thank you for choosing Copeland Subaru Hyannis, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Bryan Scarpellini Managing Partner

March 01, 2022

The experience was refreshingly straightforward and honest. What was promised was delivered, with professionalism and friendliness. I’ve already been recommending Copeland Subaru to others. More

by Nils
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Martin-Simmons
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Mar 01, 2022 -

Copeland Subaru Hyannis responded

Thanks for sharing your thoughts about your experience with Copeland Subaru Hyannis. We appreciate your business and hope to see you again soon! Bryan Scarpellini Managing Partner

March 01, 2022

George is accommodating, friendly, knowledgeable and overall a very nice guy. The dealership is clean and quiet. More

by MOLLY7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Costa
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Mar 01, 2022 -

Copeland Subaru Hyannis responded

Molly, Thank you for your very kind review. George and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Copeland Subaru Hyannis. Bryan Scarpellini Managing Partner

March 01, 2022

Max and Brittany were amazing. I will be a forever customer. Caring individuals with values. More

by RROGERS829
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittnay , Max Martin-Simmons
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Mar 01, 2022 -

Copeland Subaru Hyannis responded

Thank you so much for your excellent review! We are so glad that Max and Brittnay had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Bryan Scarpellini Managing Partner

March 01, 2022

Best car buying experience I’ve had so far. The sales person, George Costa, was very pleasant to work with. No high-pressure sales pitch that seems to have been the norm when I’ve purchased car More

by Mario
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Costa
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Mar 01, 2022 -

Copeland Subaru Hyannis responded

Mario, Thank you so much for your wonderful review! We are thrilled that George had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Copeland Subaru Hyannis! Bryan Scarpellini Managing Partner

February 28, 2022

I give Copeland Subaru 5 stars because buying a car was a very smooth process, and there was no pressure, from working with Patrick in Sales, Brittany in Finance and Bryan Scarpellini! I had to bring my car More

by Whiggins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Calle and Nate Peck, Bryan Scarpellini, Patrick Fortin
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Feb 28, 2022 -

Copeland Subaru Hyannis responded

Thanks for the 5-star review and kind words! Great to see you again and glad everything went smoothly. I'm so proud of the team we've been able to assemble and glad they took good care of you. Look forward to seeing you again soon!!! Bryan

February 27, 2022

very good customer service. in and out on time and very quickly. for a dealership, the price was also reasonable. i went in to replace a tire. More

by ESAYER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCarthy
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Feb 28, 2022 -

Copeland Subaru Hyannis responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Copeland Subaru Hyannis. Bryan Scarpellini Managing Partner

February 26, 2022

Awesome experience I had to retire a car that had over 250000 miles Now on to my first 50000 Thank You More

by Rene_M_King
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Phillips, Patrick Fortin, Patrick Packenham
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Feb 28, 2022 -

Copeland Subaru Hyannis responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Rene, and we're happy to hear that we met your expectations. Thank you again for choosing Copeland Subaru Hyannis, we look forward to having you as one of our valued customers for many more years to come! Bryan Scarpellini Managing Partner

February 25, 2022

George was very helpful and patient getting us to the right car. The financial part was disappointing because it is not in our best interest to pay a high percentage for interest More

by JPVEGAS333
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany, George Costa
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Feb 25, 2022 -

Copeland Subaru Hyannis responded

Here at Copeland Subaru Hyannis, customer satisfaction is our #1 priority. We are glad to hear you enjoyed working with George, and it was a pleasure having you at the dealership. Please don't hesitate to reach out to us directly if you have any questions or concerns, we are always happy to help! Bryan Scarpellini Managing Partner

February 25, 2022

Made a quick and to the point negotiation over the phone with minimal back and forth. Vehicle was ready for me on arrival (not cleaned though, however was able to clean to my liking while finishing). I wa More

by CHRISCANNELL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Costa
Report | Print
Feb 25, 2022 -

Copeland Subaru Hyannis responded

Chris, thank you so much for your kind words, and for taking the time to leave us this wonderful feedback. It's great to hear that George and our team delivered such a positive experience! Bryan Scarpellini Managing Partner

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