Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Copeland Subaru Hyannis

Hyannis, MA

Overview
Reviews
Vehicles
4.9
1,601 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
Contact Dealership
View Awards

95 Falmouth Rd

Hyannis, MA

02601

Directions

By Type

Showing 1,601 reviews

October 02, 2021

Fixed my Outback in a timely and efficient manner. Nate and Everton did a great job. Definitely recommend them!!!!!! More

by crockett13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate, Everton Gouveia
Report | Print
Oct 03, 2021 -

Copeland Subaru Hyannis responded

Thanks for sharing your thoughts about your experience with Nate and Everton here at Copeland Subaru Hyannis. We appreciate your business and hope to see you again soon! Bryan Scarpellini Managing Partner

October 02, 2021

Everyone is very efficient, courteous and friendly! I didn't have to wait very long for a routine oil and filter change! More

by CRORYWHITEMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham
Report | Print
Oct 03, 2021 -

Copeland Subaru Hyannis responded

Thank you for choosing Copeland Subaru Hyannis, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Bryan Scarpellini Managing Partner

October 01, 2021

Great customer service, Pat and Everton are awesome! Thanks for always taking care of my car! More

by felipemlapi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham, Everton Gouveia
Report | Print
Oct 03, 2021 -

Copeland Subaru Hyannis responded

Thank you for your business and this review. We're happy to hear that Patrick and Everton were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Bryan Scarpellini Managing Partner

October 01, 2021

The process was easy, the employees were helpful, and the car has been great so far. More

by CM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris DaCosta, Bryan Scarpellini, Patrick Fortin, Everton Gouveia
Report | Print
Oct 03, 2021 -

Copeland Subaru Hyannis responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Copeland Subaru Hyannis! Bryan Scarpellini Managing Partner

October 01, 2021

Responsive; clear explanation of problem and how to fix it; courteous and friendly; efficient; pleasant/comfortable waiting area. More

by HANNAH.POTTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know names who serviced my car
Report | Print
Oct 03, 2021 -

Copeland Subaru Hyannis responded

Thank you, Hannah, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Bryan Scarpellini Managing Partner

October 01, 2021

Great personalized service. I felt Robert, Keith and Chris had my best interests at heart from the beginning. They took the time to explain everything clearly from start to finish. More

by JCRIZZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Bertrand, Chris DaCosta, Robert Wayburn
Report | Print
Oct 03, 2021 -

Copeland Subaru Hyannis responded

It's fantastic to hear that Robert, Keith, and Chris provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Copeland Subaru Hyannis! Bryan Scarpellini Managing Partner

October 01, 2021

All of the agents were courteous, kind, and knowledgeable. You have always been my Subaru go to in Massachusetts! Thank you very much. More

by TLINGOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Essence, Everton Gouveia
Report | Print
Oct 03, 2021 -

Copeland Subaru Hyannis responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Copeland Subaru Hyannis. Please don't hesitate to reach out if you need anything else. Bryan Scarpellini Managing Partner

September 30, 2021

The staff were friendly, the waiting area was convenient, and service was done quickly. I appreciate how dogs are allowed in the waiting area. More

by JEDRISCOLL0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCarthy
Report | Print
Sep 30, 2021 -

Copeland Subaru Hyannis responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Copeland Subaru Hyannis. Bryan Scarpellini Managing Partner

September 29, 2021

Service bay staff was friendly, professional, efficient, and priced right.. waiting room was clean with free snacks and drinks. More

by tandemcpt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCarthy
Report | Print
Sep 29, 2021 -

Copeland Subaru Hyannis responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Bryan Scarpellini Managing Partner

September 29, 2021

Seems like a smooth transition after recently changing hands. The appointment I made online didn’t make it into their system, but they were able to perform the service in a timely manner. More

by CAPECOD98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCarthy
Report | Print
Sep 29, 2021 -

Copeland Subaru Hyannis responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Bryan Scarpellini Managing Partner

1
...
120
121
122
...
161