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Copeland Subaru Hyannis

Hyannis, MA

4.9
1,709 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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95 Falmouth Rd

Hyannis, MA

02601

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Showing 1,709 reviews

December 09, 2021

Able to book appointment easily and quickly. Personnel Able to book appointment easily and quickly. Personnel friendly and helpful. Service check in person stayed late while my care was being serviced. G More

by MCMANUS664
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham
Dec 09, 2021 -

Copeland Subaru Hyannis responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Bryan Scarpellini Managing Partner

December 08, 2021

Prompt and efficient. A pleasure to deal with. Vehicle was returned on time and as promised! More

by CTILLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everton Gouveia
Dec 09, 2021 -

Copeland Subaru Hyannis responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Copeland Subaru Hyannis. Please don't hesitate to reach out if you need anything else. Bryan Scarpellini Managing Partner

December 05, 2021

Friendly, worked with me in adjusting the price of the car that I could agree to. Got the new car registered and I drove it out the parking lot that same day. I found though, that when I was not sure More

by SUEDI516
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Costa, Chris DaCosta, Bryan Scarpellini, Patrick Packenham
Dec 06, 2021 -

Copeland Subaru Hyannis responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Copeland Subaru Hyannis. Bryan Scarpellini Managing Partner

December 04, 2021

The service team especially Everton are very courteous and professional. He walked me through the service done and what needed to also be addressed More

by Tpa617
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everton Gouveia
Dec 05, 2021 -

Copeland Subaru Hyannis responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that our service team met your expectations. Thank you again for choosing Copeland Subaru Hyannis, we look forward to having you as one of our valued customers for many more years to come! Bryan Scarpellini Managing Partner

December 03, 2021

I called the Service Dept to tell them my Check Engine light was on and my dashboard screen was lit up like a Christmas Tree. They had me come in the next morning. Provided shuttle service back to my home More

by MAOC8956
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas McCarthy
Dec 05, 2021 -

Copeland Subaru Hyannis responded

We are very happy to hear our service team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Bryan Scarpellini Managing Partner

December 03, 2021

Everything about this dealership is good! The quality of the work, the efficiency of scheduling appointments, the speediness of the service and the friendliness of the people. We purchased our last four Sub More

by SHOP2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
George, Patrick Packenham, Everton Gouveia, Thomas McCarthy
Dec 05, 2021 -

Copeland Subaru Hyannis responded

Thank you so much for your kind words for our service team, and for taking the time to leave us this wonderful feedback! Bryan Scarpellini Managing Partner

December 03, 2021

Fast and efficient service… used to drive off Cape for service but will now make Copeland Subaru Hyannis our primary parts/service center. More

by Pete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCarthy
Dec 05, 2021 -

Copeland Subaru Hyannis responded

Pete, Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience! Bryan Scarpellini Managing Partner

December 03, 2021

Staff are competent, polite and they listen to what customers say and make every attempt to fill customers’ needs More

by BEVSCHWARTZ7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everton Gouveia
Dec 03, 2021 -

Copeland Subaru Hyannis responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Copeland Subaru Hyannis! Bryan Scarpellini Managing Partner

December 02, 2021

Very good. They did what they said they would do in a fairly short amount of time. More

by SHERRIPORTEUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham, Everton Gouveia, Thomas McCarthy
Dec 02, 2021 -

Copeland Subaru Hyannis responded

Thank you for taking the time to share your feedback with us, Sherri. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again! Bryan Scarpellini Managing Partner

December 02, 2021

Intake was quick and thorough, the ride provided was convenient, job took shorter than anticipated. More

by camawill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ride driver, Thomas McCarthy
Dec 02, 2021 -

Copeland Subaru Hyannis responded

Thank you for your kind words for our service department. We appreciate your business and our team looks forward to serving you again soon! Bryan Scarpellini Managing Partner

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