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Copeland Subaru Hyannis

Hyannis, MA

Overview
Reviews
Vehicles
4.9
1,739 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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95 Falmouth Rd

Hyannis, MA

02601

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Showing 1,739 reviews

November 22, 2025

yes i didn't buy my Outback from Copland but that was because of Covid, I had to go off the Cape. My seat still doesn't work right after many visits to fix the problem. It's an electrical problem that no More

by pcford58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
many different employees have tried to help
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Nov 26, 2025 -

Copeland Subaru Hyannis responded

I'm so sorry to hear about the ongoing issues with your seat. It would be a shame to have it spoil an otherwise fantastic vehicle. We aim for thorough and effective repairs, so this feedback is important. I've asked my Service Manager to review and connect with you for some additional insight. Please reach out to me should you and he have any trouble connecting. I look forward to hearing that your seat concern is remedied. Thank you, Bryan Scarpellini - Managing Partner bryan@countoncopeland.com (508) 534-2144

November 21, 2025

Michele was professional, pleasant and easy to talk with about the car. She communicated what was going on and my options. A great asset to the dealership. More

by Brewmont
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele
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Nov 24, 2025 -

Copeland Subaru Hyannis responded

Thank you for taking the time to share your positive feedback about Michele! We are so pleased to hear she made your experience at Copeland Subaru Hyannis smooth and stress-free. Best, Bryan Scarpellini Managing Partner

November 21, 2025

Excellent service from meeting with Michelle for an appointment that she set up right away for that day.So impressed More

by Cbenttinen1@gmail. Com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mechelle
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Nov 21, 2025 -

Cbenttinen1@gmail. Com responded

Great Dealership for Service !!

Nov 21, 2025 -

Copeland Subaru Hyannis responded

Thank you for sharing your experience! We will be sure to pass along your appreciation to Michelle and our team. -Copeland Subaru Hyannis

Nov 21, 2025 -

Cbenttinen1@gmail. Com responded

I had work for the former Trans Atlantic Motors in Hyannis. WE were a three car line new car dealership, featuring Mercedes, BMW, and Volvo. I was a Technician there for over 8 years and know and certainly recognize Great service from start to finish in a new car dealership. I was so impressed with you folks more than the average customer would, knowing the Key points in doing the right thing in a service department !!

November 21, 2025

my car was in for a recall and it was easy to schedule appointment and get the work done More

by pgodin15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
cole
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Nov 21, 2025 -

Copeland Subaru Hyannis responded

We’re glad to hear scheduling was simple and that your recall service went smoothly. If you ever need anything else, we’re here to help! Thank you for choosing Copeland Subaru Hyannis! Bryan Scarpellini Managing Partner

November 21, 2025

My experience at this location is great Essence does everything that is needed and quickly outstanding I would always come to get work on my car or buy a car More

by Mel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essence Mahoney
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Nov 21, 2025 -

Copeland Subaru Hyannis responded

Mel, we love hearing that Essence took such great care of you! Thanks for choosing Copeland Subaru Hyannis and for sharing your experience. Safe travels! Bryan Scarpellini Managing Partner

November 20, 2025

They were great to work with and helped fix my tires . They stayed in touch More

by Bhunt090863
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
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Nov 20, 2025 -

Copeland Subaru Hyannis responded

We’re glad we could go that extra mile for you! Thank you for choosing Copeland Subaru Hyannis! Bryan Scarpellini Managing Partner

November 18, 2025

Everyone is welcoming, friendly and helpful. Service techs explain everything clearly and answer any questions. More

by Okie06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Costa
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Nov 19, 2025 -

Copeland Subaru Hyannis responded

Thank you for sharing your positive experience with our team! We appreciate your confidence in Copeland Subaru Hyannis. See you next time! Bryan Scarpellini Managing Partner

November 16, 2025

Robert was excellent with his sale pitch. He reviewed all the key safe points we are about. More

by davidscott21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert
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Nov 18, 2025 -

Copeland Subaru Hyannis responded

David, we appreciate your shoutout to Robert at Copeland Subaru Hyannis! Safe travels! Bryan Scarpellini - Managing Partner - (508) 534-2144

November 16, 2025

Very efficient and prompt service, very accommodating to service request times and always professional staff. More

by tlcelliott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole and George
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Nov 17, 2025 -

Copeland Subaru Hyannis responded

Thank you for your review! We're pleased to hear our team was accommodating and maintained professionalism. We look forward to seeing you again at Copeland Subaru Hyannis! Safe travels! Bryan Scarpellini Managing Partner

November 16, 2025

Clean, neat, professional people create an excellent environment to bring my car in for service. More

by acrowelljr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele
Report | Print
Nov 17, 2025 -

Copeland Subaru Hyannis responded

We’re glad you had a great experience! Thanks for the five stars! We'll see you next time at Copeland Subaru Hyannis! Bryan Scarpellini Managing Partner

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