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Copeland Subaru Hyannis

Hyannis, MA

Overview
Reviews
Vehicles
4.9
1,753 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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95 Falmouth Rd

Hyannis, MA

02601

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Showing 1,753 reviews

December 13, 2025

It's easy to schedule an appointment, the staff is very friendly, and the service is fast. Delicious coffee in the waiting area. More

by VP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
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Dec 15, 2025 -

Copeland Subaru Hyannis responded

Thank you for this stellar review of Copeland Subaru Hyannis! We’re always here for you in the future! Bryan Scarpellini Managing Partner

December 13, 2025

Repairs made as needed when needed! Essence is awesome! Will be returning soon for service needs ! More

by CAHALABCB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essence , Cole and Michelle
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Dec 15, 2025 -

Copeland Subaru Hyannis responded

We’re glad to hear your service needs were taken care of and that Essence made a great impression. We appreciate your feedback and look forward to seeing you again at Copeland Subaru Hyannis! Bryan Scarpellini Managing Partner

December 13, 2025

I have had a good experience with them. First with the purchase and then with the two service appointments. The work is fine and the customer service is outstanding. I would definitely r More

by dhamilton45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole
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Dec 15, 2025 -

Copeland Subaru Hyannis responded

Thank you for sharing your positive sales and service experiences with Cole and our team! We truly appreciate your support of Copeland Subaru Hyannis and wish you many safe miles ahead. Bryan Scarpellini Managing Partner

December 13, 2025

I felt like I mattered from the moment I walked into the dealership until the time I drove off with my new Crosstrek More

by Oilpainter54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert
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Dec 15, 2025 -

Copeland Subaru Hyannis responded

Thank you for sharing your feedback about your experience with our team. At Copeland Subaru Hyannis, we strive to make all our guests feel like a priority. We wish you safe travels in your new Subaru Crosstrek! Bryan Scarpellini - Managing Partner - (508) 534-2144

December 05, 2025

Was very good. Helpful, but car was returned without clock & settings not reset and not complete check More

by Neptunewhispers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
Report | Print
Dec 08, 2025 -

Copeland Subaru Hyannis responded

Hi Neptune! Thank you for sharing your feedback about our team. If you have anything else to add, please feel free to reach out to us directly. -The Copeland Subaru Hyannis Team Bryan Scarpellini - Managing Partner - (508) 534-2144

December 05, 2025

Was very impressed with Essence. She kept in informed of the situation and found out that I had a maintenance policy I had forgotten about More

by Patzman-dis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
essence was very helpful
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Dec 08, 2025 -

Copeland Subaru Hyannis responded

Thank you for sharing your fantastic feedback about Essence! We’ll be certain to share your comments and give her the recognition she deserves. We hope to see you again at Copeland Subaru Hyannis! Bryan Scarpellini Managing Partner

December 05, 2025

Salesman George Costa was very pleasant and knowledgeable. He also sold us our 2014 Subaru. Brand loyalty! More

by brennan11
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
George Costal, Patrick Fortin
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Dec 08, 2025 -

Copeland Subaru Hyannis responded

Thank you for your loyalty and kind feedback, Brennan. We are pleased to hear that George made your experience smooth and enjoyable. We look forward to seeing you next time here at Copeland Subaru Hyannis! Best, Bryan Scarpellini Managing Partner

December 05, 2025

I bought my Crosstrek almost 1 year ago, I love the car. All my interactions with Copeland (sales and service) have been friendly and efficient. More

by David Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole
Report | Print
Dec 05, 2025 -

Copeland Subaru Hyannis responded

David, we're delighted to hear you're loving your Crosstrek and that all your interactions with our team have been friendly and efficient. Thank you for choosing Copeland Subaru Hyannis! Best, Bryan Scarpellini Managing Partner

November 30, 2025

Great people, great service. . I am always very comfortable coming to Copeland. Cole and Essence are the best. More

by pdtram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole and Essence
Report | Print
Dec 02, 2025 -

Copeland Subaru Hyannis responded

Thank you for sharing your experience with Cole and Essence! We're always happy to help! See you next time at Copeland Subaru Hyannis! Best, Bryan Scarpellini Managing Partner

Dec 02, 2025 -

pdtram responded

Looking forward to future visits with these guys

November 29, 2025

Excellent proficient and on time service I was pleased with how quickly the service was done with little wait time More

by CVanstrat
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michelle, George in sales
Report | Print
Dec 01, 2025 -

Copeland Subaru Hyannis responded

We're delighted to hear about your quick and efficient experience at Copeland Subaru Hyannis. Thank you for choosing us! Safe travels ahead! Bryan Scarpellini Managing Partner

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