Copeland Subaru Hyannis

Excellent Service My recent visit was a necessary minor recall. As always, the reception by the service team made the whole experience a pleasant one. Not only was my My recent visit was a necessary minor recall. As always, the reception by the service team made the whole experience a pleasant one. Not only was my service rep, Mr. Jim Welch, particularly concerned but he also saw that the work was done in a reasonable period of time. I continue to be a happy Beard Subaru Service customer. More

Best, most thoughtful service experience in many years Timing is everything. We'll almost. I dropped my wife's car a day early because she was in hospital recovering from some pretty scary emergency surger Timing is everything. We'll almost. I dropped my wife's car a day early because she was in hospital recovering from some pretty scary emergency surgery. and I was coming down with a horrible case of the flu. Through the fog of these things, the new Service Manager listened carefully & got everything right. By the time the car was finished everything had been attended to correctly, even a thing that had been attempted several times before. Most of this was at no cost, including a ride from my home to pick up the vehicle. Everyone was friendly, outgoing and helpful. No exceptions. In my experience this is rare and worth noting. More

Incredible Experience I have been buying cars regularly for 35 years now and without a doubt this was the most pleasant experience of all. If I had to summarize with just I have been buying cars regularly for 35 years now and without a doubt this was the most pleasant experience of all. If I had to summarize with just one word it would be "family". The Beard Subaru "family" was warm, welcoming, patient, informed, and most of all eager to please. We had never owned a Subaru before and had many questions about reliability, technology and most of all about the symmetrical all-wheel drive. Our wonderful salesman, George Costa, handled all of our questions with a very honest ease. There was no sales pitch, just a straight forward explanation. We had a couple of other concerns about financing, delivery times, and service all of which George fielded with a comfortable expertise. And if there was something out of the ordinary he went and found the correct answer. Later we had the opportunity to meet the Sales Manger Dan Stewart and George Mead the Business Manager. Again, the overarching theme was "welcome to our family". We are so glad we ventured into Beard Subaru and even happier that we had George Costa help us find the perfect Subaru for my commute to Boston. As far as I'm concerned we are now life long customers and enthusiasts. More

Superb Service! Jen provided superb service. So much so that I texted my husband while my car was being serviced and said this is a big part of why we have gotten t Jen provided superb service. So much so that I texted my husband while my car was being serviced and said this is a big part of why we have gotten two cars from Beard Subaru--superb service (and our fair salesman, George). I brought my car in for the annual inspection but after inspection, it needed other work. The service department (via Jen) was able to get all the work done before I left for the afternoon at a reasonable price. Thank you, George (our salesman) and Jen (service) for providing fair and superb customer service! More

Service Jennifer went out of her way to help me with my service needs. She did this in a highly professional and friendly manner. She kept me informed at all Jennifer went out of her way to help me with my service needs. She did this in a highly professional and friendly manner. She kept me informed at all times. More

Leased 2nd subaru Went back because of attention to detail, they REALLY listen and dont just sell a car, they find your fit. Great team. I feel confident that all servi Went back because of attention to detail, they REALLY listen and dont just sell a car, they find your fit. Great team. I feel confident that all service has been correctly done. More

Positive Experience Recently bought my first Subaru from George Costa and I could not have had a more positive experience. George was informative and thorough and I woul Recently bought my first Subaru from George Costa and I could not have had a more positive experience. George was informative and thorough and I would recommend Beard and George anytime and in fact, I already have done so More