Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Copeland Subaru Hyannis
Hyannis, MA
1,475 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,475 reviews
November 15, 2024
Very efficient set up. Professional, quick and competitively priced service. Will definitely go back to back for future service. Professional, quick and competitively priced service. Will definitely go back to back for future service. More
by rhaglof179
Employees Worked With
Tristan Lai-Santos, Essence Mahoney
November 12, 2024
i drove 48 miles to copeland service without an appointment. the line was backed up, but tristan totally made it happen. he did a great job. thank you! appointment. the line was backed up, but tristan totally made it happen. he did a great job. thank you! More
by bill
Employees Worked With
the young mechanic, Tristan Lai-Santos
November 12, 2024
Copeland Subaru is the very best in every way. They treat you like their family. They treat you like their family. More
by Sandra Morley
Employees Worked With
Keith Bertrand, George Costa, Justin Phillips, Patrick Fortin, Patrick Packenham, Max Martin-Simmons, Michelle Martin, Tristan Lai-Santos, Essence Mahoney, Cole Semple
November 12, 2024
Our service advisor was excellent and took time to explain in detail what’s was necessary to make the repairs to our car. And due to the time required, provided me with a loaner car at no charge. explain in detail what’s was necessary to make the repairs to our car. And due to the time required, provided me with a loaner car at no charge. More
by Warcese
Employees Worked With
Patrick Packenham, Michelle Martin
November 12, 2024
This is our second Crosstrek from Subaru in Hyannis and both cars have been, and are, terrific. So is your sales force - George Costa was extremely helpful, professional, knowledgable, and friendly. He fou both cars have been, and are, terrific. So is your sales force - George Costa was extremely helpful, professional, knowledgable, and friendly. He found the color and trim level we wanted and made the process easy and enjoyable. He was thoughtful enough to contact us a week or so after the sale to offer his help in the event we needed it with the new features. It was great doing business with him and with Copeland. We love the car! More
by dreddall
Employees Worked With
The gentleman with the closing paperwork. 5 stars, George Costa
November 07, 2024
I brought my car in for a 30k maintenance. My service advisor Tristen could not have been a nicer guy. He was kind, knowledgeable, sensitive to my situation and just an A+ customer service per My service advisor Tristen could not have been a nicer guy. He was kind, knowledgeable, sensitive to my situation and just an A+ customer service person. More
by Erinda2
Employees Worked With
Tristan Lai-Santos
