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Copeland Subaru Hyannis

Hyannis, MA

4.9
1,713 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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95 Falmouth Rd

Hyannis, MA

02601

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Showing 1,713 reviews

March 19, 2025

We had a great experience at Copeland Suburu, went home with new car same day! More

by sebryden
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Tristan
Mar 20, 2025 -

Copeland Subaru Hyannis responded

Congrats on your new ride! We're stoked that you had a great purchase experience! Bryan Scarpellini Managing Partner

March 18, 2025

Michelle is wonderful she follows up and listens. Great customer service. Service is very fast. They run very smooth. Have a comfortable waiting room. Appointment times for someone with a busy schedu More

by Kathryn
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Michelle Martin
Mar 19, 2025 -

Copeland Subaru Hyannis responded

Hi Kathryn, we're delighted to hear that Michelle and the team at Copeland Subaru Hyannis provided you with such a smooth experience. Thank you for sharing your positive feedback! We look forward to seeing you again soon! Safe travels! Bryan Scarpellini - Managing Partner - (508) 534-2144

March 18, 2025

Best staff! Friendly and caring. Looked at my van right in the drive to figure out tire issue, added air and got an appointment set up for further repairs. Miche More

by cherwood20
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Norm Lamarre, Kevin Derosa, Michelle Martin
Mar 19, 2025 -

Copeland Subaru Hyannis responded

Hi Cher, we're delighted to hear that Michelle, Kevin, and Norm provided such attentive service at Copeland Subaru Hyannis! Thank you for sharing your experience with us. We look forward to assisting you further with the repairs! Safe travels! Bryan Scarpellini - Managing Partner - (508) 534-2144

March 18, 2025

Patrick, my sales associate was excellent! Knowledgeable, patient and personable! I never felt “pushed” into buying the car. More

by debro88
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
CJ, Chris DaCosta, Patrick Fortin, Cole Semple
Mar 19, 2025 -

Copeland Subaru Hyannis responded

Hi Debro, we're delighted to hear that Patrick provided such a positive experience at Copeland Subaru Hyannis! It's great to know you felt comfortable and well-informed throughout the process. Enjoy your new car! Bryan Scarpellini - Managing Partner - (508) 534-2144

March 18, 2025

Pleased from start to finish. Salesman was pleasant to work with and answered all my questions. More

by Missy22222
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris DaCosta, Patrick Fortin
Mar 19, 2025 -

Copeland Subaru Hyannis responded

Missy, we're glad you had a positive experience from start to finish with us at Copeland Subaru Hyannis. We hope to see you next time! Enjoy your new ride! Best, Bryan Scarpellini Managing Partner

March 18, 2025

Service is great Friendly staff and explained things clearly. Followed thru with phone call to explain everything. Provided a loaner car. Always available for a question. More

by Mary Ellen
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Michelle Martin
Mar 19, 2025 -

Copeland Subaru Hyannis responded

Mary Ellen, we're delighted to hear that our team at Copeland Subaru Hyannis provided you with clear communication and excellent service. It's great to know the loaner car was helpful too! Thank you for sharing your experience with us! Best, Bryan Scarpellini Managing Partner

March 18, 2025

I was pleased with the process. No pressured feeling to purchase. George sold us our last vehicle and again was pleasant to work with. As we concluded the purchase he responded qui More

by Bill McCauley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Costa, Chris DaCosta
Mar 18, 2025 -

Copeland Subaru Hyannis responded

Bill, we're delighted to hear that George made your purchase experience at Copeland Subaru Hyannis a pleasant one. Thank you for sharing your feedback and for choosing us again! If any more questions come up, feel free to reach out. Safe travels! Bryan Scarpellini - Managing Partner - (508) 534-2144

March 18, 2025

Very professional and kept us informed. I would absolutely recommend her for a great service experience. More

by dwendel.24
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
Mar 18, 2025 -

Copeland Subaru Hyannis responded

Hi Dwendel, thank you for the recommendation! We're delighted to hear that our team at Copeland Subaru Hyannis provided a professional and informative service experience. We appreciate your support! Safe travels! Bryan Scarpellini - Managing Partner - (508) 534-2144

March 18, 2025

Always efficient, easy to get appointment. Very nice staff to deal with. Feel they give my car good care. More

by mjrub199630302
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Martin, Tristan Lai-Santos
Mar 18, 2025 -

Copeland Subaru Hyannis responded

We're delighted to hear that our team at Copeland Subaru Hyannis has provided you with efficient service and a positive experience. Thank you for trusting us with your car's care! Safe travels! Bryan Scarpellini - Managing Partner - (508) 534-2144

March 18, 2025

Team completed oil change, checked tire pressure and fluids, called same day to say ready; agreed to possibly keep until next day. Superior service. More

by Ianbonise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Martin, Tristan Lai-Santos, Essence Mahoney
Mar 18, 2025 -

Copeland Subaru Hyannis responded

We're delighted to hear about your positive experience with our team at Copeland Subaru Hyannis. Thank you for recognizing their superior service! Safe travels! Best, Bryan Scarpellini Managing Partner

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