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Copeland Subaru Hyannis

Hyannis, MA

Overview
Reviews
Vehicles
4.9
1,479 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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95 Falmouth Rd

Hyannis, MA

02601

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Showing 1,479 reviews

August 27, 2024

I was very pleased with the fine service I received. The employees at Copeland are extremely professional. More

by Markgraham52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham, Michelle Martin, Tristan Lai-Santos, Essence Mahoney, Cole Semple
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Aug 27, 2024 -

Copeland Subaru Hyannis responded

Mark, we're delighted to hear you had a great experience with our team at Copeland Subaru Hyannis. Thanks for the kind words! Bryan Scarpellni Managing Partner

August 23, 2024

Tristan is,. and has been in the past , very easy to work with when dealing with the issues of getting my car serviced. More

by johnsolw14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Lai-Santos
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Aug 23, 2024 -

Copeland Subaru Hyannis responded

Thank you for the great review, John! We're happy to hear Tristan consistently provides you with helpful service and we look forward to seeing you next time here at Copeland Subaru Hyannis! Best, Bryan Scarpellni Managing Partner

August 22, 2024

Exceptional service at this dealership: knowledgeable staff, genuine kindness, and a seamless, stress-free experience. More

by Lauras
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Bertrand, Max Martin-Simmons
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Aug 22, 2024 -

Copeland Subaru Hyannis responded

We're delighted to hear that you had an exceptional experience with our team at Copeland Subaru Hyannis! Thank you for the kind words and support. Bryan Scarpellni Managing Partner

August 21, 2024

The service was good with the exception of a defective wiper which I will return to get another one. It skids over the windshield. More

by drakopoulos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essence Mahoney
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Aug 21, 2024 -

Copeland Subaru Hyannis responded

Thank you for your feedback. We're glad to hear the service was good overall and apologize for the defective wiper. Please bring it back to Copeland Subaru Hyannis so we can make it right! Bryan Scarpellni Managing Partner

August 21, 2024

We are always pleased with the service we get from Subaru. Your workers are always pleasant. More

by leftydep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essence Mahoney
Report | Print
Aug 22, 2024 -

Copeland Subaru Hyannis responded

Thank you for the wonderful five-star review! We're glad to hear you have such great visits and we look forward to seeing you again! - Copeland Subaru Hyannis Bryan Scarpellni Managing Partner

August 20, 2024

Drop off easy and pleasant. Work done well and on time. Thanks to all at Subaru. More

by David
Recommend Dealer
Yes
Employees Worked With
Tristan Lai-Santos, Essence Mahoney
Report | Print
Aug 21, 2024 -

Copeland Subaru Hyannis responded

David, We're glad your experience was so easy! Thank you for being a loyal Copeland Subaru Hyannis customer! Bryan Scarpellni Managing Partner

August 20, 2024

Tristan was professional and courteous— they staff was down quite a few people yet he was extremely helpful—he got back to me in a timely way and offered thorough and clear information. More

by Dianna487
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Lai-Santos
Report | Print
Aug 21, 2024 -

Copeland Subaru Hyannis responded

Dianna, we're delighted to hear that Tristan provided you with professional and courteous service at Copeland Subaru Hyannis. Thanks for sharing your positive experience!

August 20, 2024

My very first automobile - happy to be in the Subaru family- excellent reputation- not disappointed! More

by Mateo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
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Aug 21, 2024 -

Copeland Subaru Hyannis responded

Mateo, We're glad you had a five-star visit! We look forward to seeing you again! Thank you! Bryan Scarpellni Managing Partner

August 20, 2024

I have been working with this dealership/service center four years and consistently have been satisfied with service. The staff is always professional, courteous and efficient. Tristan is a good representa More

by BARBARA.F.STACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Amorin, Tristan Lai-Santos
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Aug 21, 2024 -

Copeland Subaru Hyannis responded

Thank you for your continued trust in Copeland Subaru Hyannis! We're delighted to hear that Tristan and Lucas have consistently provided professional, courteous, and efficient service. We appreciate your kind words and look forward to serving you again!

August 20, 2024

Fast, friendly staff. What I asked to be done was done and done sooner than expected by me. More

by 4 wheel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essence Mahoney
Report | Print
Aug 21, 2024 -

Copeland Subaru Hyannis responded

This is great to hear! Thank you for choosing Copeland Subaru Hyannis! Bryan Scarpellni Managing Partner

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