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Copeland Subaru Hyannis

Hyannis, MA

Overview
Reviews
Vehicles
4.9
1,713 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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95 Falmouth Rd

Hyannis, MA

02601

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Showing 1,713 reviews

March 18, 2025

My experience with Cole a service was very good and Robert in sales was always great. More

by Ellis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham, Tristan Lai-Santos, Essence Mahoney, Cole Semple
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Mar 18, 2025 -

Copeland Subaru Hyannis responded

Thank you for the kind review, Ellis! Cole, Robert & other est of the Copeland Subaru Hyannis team look forward to seeing you again next time! Best, Bryan Scarpellini Managing Partner

March 18, 2025

Cole was very helpful. They are an organized dealership and quick and efficient getting things done. More

by Sharamooney311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Semple
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Mar 18, 2025 -

Copeland Subaru Hyannis responded

We're delighted to hear that Cole and the team at Copeland Subaru Hyannis provided you with efficient service. Thanks for sharing your experience! Best, Bryan Scarpellini Managing Partner

March 12, 2025

Very helpful, knowledgeable, and courteous. However, we found when bringing in our cross track for service on Saturdays. There appears to be shorthanded staff as we’ve been told the vehicle is More

by Elmjr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wayburn, Bryan Scarpellini, Tristan Lai-Santos, Essence Mahoney
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Mar 12, 2025 -

Copeland Subaru Hyannis responded

Thank you for sharing your feedback with us! We're glad to hear that our team at Copeland Subaru Hyannis has been helpful and knowledgeable. We regret any inconvenience during Saturday service visits, and we'll work on improving wait times. Your input is valuable, and we appreciate it! Bryan Scarpellini Managing Partner

March 04, 2025

They were friendly but not pushy. Helpful in everything I needed. Great Selection and prices. Tristan was great to work with. More

by Willa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tristan
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Mar 05, 2025 -

Copeland Subaru Hyannis responded

Willa, we're delighted to hear that Tristan and the team at Copeland Subaru Hyannis provided you with a friendly and helpful experience. Thanks for choosing us! Bryan Scarpellini Managing Partner

March 02, 2025

Michelle was great, very friendly and even though I screwed up making an online appointment so that when I arrived I actually didn’t have an appointment, she was very understanding about it. Everythin More

by djhoffman1229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
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Mar 03, 2025 -

Copeland Subaru Hyannis responded

We're delighted to hear that Michelle provided such friendly and understanding service at Copeland Subaru Hyannis! It's great to know everything went smoothly despite the mix-up. Thanks for sharing your positive feedback with us! Best, Bryan Scarpellini Managing Partner

February 28, 2025

Michelle is very helpful and great to deal with her very cooperative and understanding. Love to go to this place. Bryan is very good and friendly too. More

by ME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
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Feb 28, 2025 -

Copeland Subaru Hyannis responded

We're delighted to hear that Michelle and Bryan provided such helpful and friendly service at Copeland Subaru Hyannis! Thank you for sharing your experience, we look forward to welcoming you back. Bryan Scarpellini Managing Partner

February 27, 2025

I have been working with Rob at Copeland Subaru for a number of years. He has helped me with both purchases and leases. It has always been a great experience, and I wouldn’t go anywhere else. More

by debclemence
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris DaCosta, Robert Wayburn
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Feb 28, 2025 -

Copeland Subaru Hyannis responded

We're delighted to hear that Rob has consistently provided you with excellent service at Copeland Subaru Hyannis. Thank you for your loyalty and trust in us over the years! We look forward to assisting you with any future needs. Bryan Scarpellini Managing Partner

February 26, 2025

They were polite, helpful and professional. My car was done in a timely fashion. Very happy with the service and kindness of the people. More

by nicole.maclean2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian, Michelle Martin
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Feb 26, 2025 -

Copeland Subaru Hyannis responded

We're delighted to hear that you had a positive experience with our team at Copeland Subaru Hyannis! Thank you for your kind words, and we're glad we could assist in a timely manner. Safe travels ahead! Bryan Scarpellni Managing Partner

February 24, 2025

Tristan was great to work with. He answered all our questions and was great at walking us through all the new things we had to learn about our new car. More

by mattbri1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Ganley, Tristan Lai-Santos
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Feb 25, 2025 -

Copeland Subaru Hyannis responded

Matt. we're delighted to hear that Tristan provided helpful service at Copeland Subaru Hyannis! It's wonderful knowing he could assist with all your questions. Enjoy your new car! Bryan Scarpellni - Managing Partner - (508) 534-2144

February 24, 2025

I am very pleased with the service I receive from this dealership. They also look for promotions/coupons to help with the cost of repairs. More

by marshamccarthy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Lai-Santos, Essence Mahoney
Report | Print
Feb 24, 2025 -

Copeland Subaru Hyannis responded

We're delighted to hear that you're pleased with the service at Copeland Subaru Hyannis! Your support is greatly appreciated and we look forward to seeing you at your next visit! Best, Bryan Scarpellni Managing Partner

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