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Copeland Subaru Hyannis

Hyannis, MA

Overview
Reviews
Vehicles
4.9
1,753 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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95 Falmouth Rd

Hyannis, MA

02601

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Showing 1,753 reviews

March 23, 2026

The service is always top notch. Appointments time was honored and the service time was expeditious. I was out in just under an hour. Great job as usual More

by robandrafa
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Ronald
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Mar 24, 2026 -

Copeland Subaru Hyannis responded

Thank you for sharing your experience! We are happy to hear that you were so well taken care of by our team at Copeland Subaru Hyannis. We look forward to helping you again in the future! Bryan Scarpellini Managing Partner

March 23, 2026

They were on time, professional, informative, helped get the best rate, and very inviting friendly More

by hkennedy1104
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Mr.Linnell
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Mar 24, 2026 -

Copeland Subaru Hyannis responded

This is great to hear! Thank you for choosing Copeland Subaru Hyannis! Bryan Scarpellini Managing Partner

March 23, 2026

My service at Copeland was a breeze. I had Essence again as my service manager. She is always friendly, attentive and detailed. In fact, every service staff member has been profession More

by kacarp
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Essence Carson and the gentleman who drives the shuttle
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Mar 24, 2026 -

Copeland Subaru Hyannis responded

Thank you for your feedback! We're delighted that Essence and our service team have consistently provided professional and helpful assistance. We appreciate your support and look forward to serving you again at Copeland Subaru Hyannis! Bryan Scarpellini Managing Partner

March 23, 2026

Cole did an exceptional job and was very knowledgeable. Also worked with Tristan in sales exceptional also and came across as Honest More

by Charles.madden
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Cole , Tristan
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Mar 24, 2026 -

Copeland Subaru Hyannis responded

Hi Charles, thank you for sharing your feedback about Cole and Tristan! We’re thrilled you had a great experience with our team. We appreciate your business and hope to see you again at Copeland Subaru Hyannis! Bryan Scarpellini - Managing Partner - (508) 534-2144

March 18, 2026

The service was performed exactly as described in the time I was told it would take. Every interaction is pleasant, and the waiting room is very comfortable and accommodating. More

by lgussack
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Cole
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Mar 19, 2026 -

Copeland Subaru Hyannis responded

Thank you for the positive feedback! We’re glad you felt comfortable and supported throughout your visit. Safe travels from all of us at Copeland Subaru Hyannis! Best, Bryan Scarpellini Managing Partner

March 17, 2026

Quality service with attention to details. Very respectful of the customers time. Diligent in maximizing warranty coverage. More

by gbsullivan24
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Cole
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Mar 18, 2026 -

Copeland Subaru Hyannis responded

We’re so happy to read this feedback! Thank you for choosing Copeland Subaru Hyannis and for sharing your experience with our team. Safe travels! Bryan Scarpellini Managing Partner

March 16, 2026

The service was done as expected even though it seemed expensive. The service representative, Cole, did a great job managing the experience. I was satisfied with the service. More

by Anthony Zeller
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Cole Semple
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Mar 17, 2026 -

Copeland Subaru Hyannis responded

Anthony, thank you for sharing your feedback with us! It's wonderful to hear that Cole provided excellent service. We hope to see you again at Copeland Subaru Hyannis! Best, Bryan Scarpellini Managing Partner

March 16, 2026

The dealership was wonderful. Everyone was very friendly, helpful and personable! I would highly recommend to others. More

by summa365
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
George
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Mar 17, 2026 -

Copeland Subaru Hyannis responded

Thank you for your kind words and recommendation! We're pleased you had a great experience with our team at Copeland Subaru Hyannis. Safe travels! Best, Bryan Scarpellini Managing Partner

March 16, 2026

Service is always great. Essence is always welcoming and thorough. Technicians are also concerned and try to resolve issue More

by Fran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essence
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Mar 17, 2026 -

Copeland Subaru Hyannis responded

Fran, we love to hear that you feel well taken care of by our service team! Thank you for choosing Copeland Subaru Hyannis and for sharing your experience with Essence. See you next time! Best, Bryan Scarpellini Managing Partner

March 12, 2026

The work was done in record time which was very impressive. Everyone at Copeland Subaru is cordial and extremely competent. It is a great dealership. More

by bch7410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole
Report | Print
Mar 13, 2026 -

Copeland Subaru Hyannis responded

Thank you for choosing Copeland Subaru Hyannis and for sharing your kind words about our team. See you next time! Best, Bryan Scarpellini Managing Partner

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