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Copeland Subaru Hyannis

Hyannis, MA

Overview
Reviews
Vehicles
4.9
1,713 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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95 Falmouth Rd

Hyannis, MA

02601

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Showing 1,713 reviews

July 02, 2023

Extremely friendly employees who answer questions immediately instead of playing a bunch of used-car-dealer games More

by realestatemariah
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
The new Finance Boy, Max Martin-Simmons
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Jul 03, 2023 -

Copeland Subaru Hyannis responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. All of us at Copeland Subaru Hyannis are glad to have you as a customer. Bryan Scarpellini Managing Partner

July 02, 2023

The sales team was courteous and very accommodating. They were also very efficient with timing fir deliver of two cars. More

by RUSSOL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Usher
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Jul 03, 2023 -

Copeland Subaru Hyannis responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Bryan Scarpellini Managing Partner

June 28, 2023

Very good service, professional personnable and attentive. Good prices and efficient closing process. I would have liked being able to sign on line but it was not possible at the time More

by renaud0
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris DaCosta, Patrick Fortin
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Jun 29, 2023 -

Copeland Subaru Hyannis responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Copeland Subaru Hyannis are glad to have you as a customer. Bryan Scarpellini Managing Partner

June 14, 2023

Dave is very friendly, great to work with and very helpful setting up my new lease More

by Brewster 243
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris DaCosta, David Usher
Report | Print
Jun 15, 2023 -

Copeland Subaru Hyannis responded

It's fantastic to hear that David provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Copeland Subaru Hyannis! Bryan Scarpellini Managing Partner

June 14, 2023

Sales person David Usher was knowledgeable and helpful as we struggled with what sort of vehicle to purchase. He wasn’t pushy and let make the decisions. The showroom was nice but the lack of fresh coffee wa More

by Capeleaning86
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris DaCosta, David Usher
Report | Print
Jun 15, 2023 -

Copeland Subaru Hyannis responded

Thank you for sharing your experience with us! We're happy to hear it went well working with David and hope you enjoy your new vehicle. We truly appreciate your feedback! Bryan Scarpellini Managing Partner

June 14, 2023

Robert was extremely knowledgeable, friendly & easy to talk to. Overall it was a great experience. More

by RMCHESBRO
Recommend Dealer
Yes
Employees Worked With
Robert Wayburn, Robert Wayburn
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Jun 14, 2023 -

RMCHESBRO responded

Thank you Copeland Subaru

Aug 01, 2023 -

Copeland Subaru Hyannis responded

Thank you for choosing our dealership! We're always happy to help in any way possible. Come back soon if there's anything else that our team can assist you with! Bryan Scarpellini Managing Partner

June 12, 2023

Max helped us find the car we wanted. The entire process was great and everyone at Copeland was a pleasure to work with. Our new Crosstrek is fun to drive and we would like to thank eve More

by niaandmike
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris DaCosta, Max Martin-Simmons
Report | Print
Jun 13, 2023 -

Copeland Subaru Hyannis responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Max met your expectations. Thank you again for choosing Copeland Subaru Hyannis, we look forward to having you as one of our valued customers for many more years to come! Bryan Scarpellini Managing Partner

June 12, 2023

Prompt service, very courteous. Thank you for the opportunity to work with you.good followup after lease completion. More

by DAVIDMARTINDR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Costa
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Jun 12, 2023 -

Copeland Subaru Hyannis responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Copeland Subaru Hyannis! Bryan Scarpellini Managing Partner

June 10, 2023

Easy to deal with answered all questions and All staff were helpful and friendly closing process easy More

by cwcamp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Costa, Chris DaCosta
Report | Print
Jun 12, 2023 -

Copeland Subaru Hyannis responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Copeland Subaru Hyannis! Bryan Scarpellini Managing Partner

June 06, 2023

No pressure to buy. Let me take out a few different models. Very knowledgeable. Friendly. Salesman had a great personality. Very understanding of my situation. (Was wait More

by dmerigan508
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris DaCosta, Max Martin-Simmons
Report | Print
Jun 07, 2023 -

Copeland Subaru Hyannis responded

Thanks for sharing about your experience with Copeland Subaru Hyannis. Max, Chris, and our team appreciate your business and hope to see you again soon! Bryan Scarpellini Managing Partner

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