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Copeland Subaru Hyannis

Hyannis, MA

Overview
Reviews
Vehicles
4.9
1,476 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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95 Falmouth Rd

Hyannis, MA

02601

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Showing 1,476 reviews

March 17, 2022

Copeland Subaru Hyannis was efficient and helpful in diagnosing and fixing my problem! I was able to get the problem resolved on the same day and at a reasonable cost. Thank you! More

by AJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCarthy
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Mar 18, 2022 -

Copeland Subaru Hyannis responded

AJ, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

March 17, 2022

Very good service, clean comfortable open waiting area. Service dept gave full review of service and any suggestions for future. More

by DrDave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham, Everton Gouveia, Thomas McCarthy
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Mar 18, 2022 -

Copeland Subaru Hyannis responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Copeland Subaru Hyannis. Bryan Scarpellini Managing Partner

March 10, 2022

The staff is always incredibly helpful and kind. I have yet to have a bad experience here. More

by Steph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tristan, Thomas McCarthy
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Mar 11, 2022 -

Copeland Subaru Hyannis responded

Thank you, Steph! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Copeland Subaru Hyannis, we look forward to having you as one of our valued customers for many more years to come! Bryan Scarpellini Managing Partner

March 08, 2022

Terrific service all around, everyone there is always a friendly and helpful and knowledgeable. Love Copeland. More

by RICHARDLITVIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCarthy
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Mar 09, 2022 -

Copeland Subaru Hyannis responded

Richard, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Bryan Scarpellini Managing Partner

March 08, 2022

Service department is excellent! Mechanics couldn’t possibly do a better job, always resolves in a timely Manner More

by beth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
There are a few more employees not listed tgat are wonderful, Copeland Subaru has an excellent staff!! I’d like to mention that Everton has been very helpful and professional., Patrick Packenham, Everton Gouveia, Thomas McCarthy
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Mar 09, 2022 -

Copeland Subaru Hyannis responded

Beth, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Bryan Scarpellini Managing Partner

March 05, 2022

Service personnel were very helpful and explained what would be done to our car. Plus when it would be completed. More

by raymondholtman
Friendliness
Recommend Dealer
Yes
Employees Worked With
Everton Gouveia
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Mar 07, 2022 -

Copeland Subaru Hyannis responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Raymond, and we look forward to working with you again. Bryan Scarpellini Managing Partner

March 05, 2022

Excellent communication. Great service, very professional. Excellent customer service . Friendly employees. Highly recommend Subaru dealership. More

by irinalap76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tristan
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Mar 07, 2022 -

Copeland Subaru Hyannis responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Copeland Subaru Hyannis! Bryan Scarpellini Managing Partner

March 05, 2022

Great service with a friendly team. Tom McCarthy took good care of me and was was super nice. Comfortable area to hang out to everything was done quickly too! More

by hamorin75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCarthy
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Mar 07, 2022 -

Copeland Subaru Hyannis responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Bryan Scarpellini Managing Partner

March 03, 2022

Service excellent and completed on time as promised. Was called with recommendations for additional work. More

by JKMILUSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everton Gouveia
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Mar 04, 2022 -

Copeland Subaru Hyannis responded

Thank you for choosing Copeland Subaru Hyannis, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Bryan Scarpellini Managing Partner

March 03, 2022

I believe I was charged for a new battery that should have been covered under a 5year,60000 mile extended policy I have on this car More

by dwm4750
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Report | Print
Mar 04, 2022 -

Copeland Subaru Hyannis responded

We appreciate your business and our team looks forward to serving you again soon! Bryan Scarpellini Managing Partner

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