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Copeland Subaru Hyannis

Hyannis, MA

4.9
1,475 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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95 Falmouth Rd

Hyannis, MA

02601

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Showing 1,475 reviews

February 25, 2022

Great assist from George in sales, as I was seeking a vehicle that was accessible and comfortable for my spouse recovering from a stroke. He gave his reccomendations, and we left confident that the Fores More

by DERICSONTAYLOR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Costa
Feb 25, 2022 -

Copeland Subaru Hyannis responded

Thank you so much for choosing Copeland Subaru Hyannis! Congrats on your new Forester, and let us know if we can be of any more assistance! Bryan Scarpellini Managing Partner

February 24, 2022

Sales man Robert and Finance manager William were great to deal with. They made buying a car a good experience. More

by richbobbie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William in finance , Robert Wayburn
Feb 24, 2022 -

Copeland Subaru Hyannis responded

It's fantastic to hear that Robert and William provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Copeland Subaru Hyannis! Bryan Scarpellini Managing Partner

February 24, 2022

The salesman was friendly. After buying the car it needed a tire replaced (nail discovered during prep). Service department was helpful and professional. While waiting for the More

by JHNPTRQN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wayburn
Feb 25, 2022 -

Copeland Subaru Hyannis responded

Thank you for your feedback. It's great to hear that you had an overall positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thanks for choosing Copeland Subaru Hyannis! Bryan Scarpellini Managing Partner

February 24, 2022

I live north of Boston and try to schedule service for my Forrester at Copeland Subaru. I am always pleased with how professional and efficient they are in the service department. More

by pmmello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Essence Mahoney
Feb 25, 2022 -

Copeland Subaru Hyannis responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Bryan Scarpellini Managing Partner

February 24, 2022

Our wipers flamed out do to the ice storm. We popped by and was immediately taken care of. Every time we have gone for service, it has been done… and done well. More

by TERRYSHOE235
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham, Everton Gouveia
Feb 25, 2022 -

Copeland Subaru Hyannis responded

Thank you so much for your excellent review! We are so glad that our team was able to help, and we are thrilled that you found your experience with us to be a positive one at Copeland Subaru Hyannis. Please don't hesitate to reach out if you need anything else. Bryan Scarpellini Managing Partner

February 23, 2022

Very pleasant to deal with and easy to make an appointment. Satisfied with the service performance More

by cgenerelli0
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Thomas McCarthy
Feb 24, 2022 -

Copeland Subaru Hyannis responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Copeland Subaru Hyannis, we look forward to having you as one of our valued customers for many more years to come! Bryan Scarpellini Managing Partner

February 23, 2022

I appreciate not having a long wait time. George had everything ready for my inspection. More

by GAILEJCCC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Costa
Feb 24, 2022 -

Copeland Subaru Hyannis responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Copeland Subaru Hyannis. Bryan Scarpellini Managing Partner

February 21, 2022

My dealer George was incredibly helpful in answering any questions and offered great customer service. More

by lodin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany, Keith Bertrand, George Costa
Feb 21, 2022 -

Copeland Subaru Hyannis responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear George delivered such a great experience! Bryan Scarpellini Managing Partner

February 20, 2022

Tom in Service was very knowledgeable and customer oriented, and quickly figured out what was needed to fix my window problem. The new manager/owner is personable and helpful, a million times better t More

by DEBSWISS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCarthy
Feb 21, 2022 -

Copeland Subaru Hyannis responded

Thank you so much for your kind words, Deb, and for taking the time to leave us this wonderful feedback! Bryan Scarpellini Managing Partner

February 20, 2022

The best Subaru dealership in Massachusetts. Didn’t force any repairs and was very helpful with recommendations on when to start replacing parts. More

by ANDREW.westcott55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t see the younger gentleman who helped me. He was extremely professional
Feb 21, 2022 -

Copeland Subaru Hyannis responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Andrew, and look forward to your next visit. Bryan Scarpellini Managing Partner

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