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Copeland Subaru Hyannis

Hyannis, MA

Overview
Reviews
Vehicles
4.9
1,475 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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95 Falmouth Rd

Hyannis, MA

02601

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Showing 1,475 reviews

January 26, 2022

I was very satisfied with all my interactions both when booking the appointment and while at your dealership. Everyone was courteous and friendly. More

by jcbhar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Essence Mahoney
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Jan 27, 2022 -

Copeland Subaru Hyannis responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Bryan Scarpellini Managing Partner

January 26, 2022

Patrick was a pleasure to work with. He made the process quick and stress free. More

by DPRATT024
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Fortin
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Jan 27, 2022 -

Copeland Subaru Hyannis responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Patrick and our team met your expectations. Thank you again for choosing Copeland Subaru Hyannis! Bryan Scarpellini Managing Partner

January 25, 2022

Courteous, professional, helpful, prompt,Reliable, Courteous, professional, helpful, prompt, Reliable, timely, informative, suggestions and options presented, problem solving, easy to communicate with More

by ACKNEWMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Young lady was very helpful, Everton Gouveia
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Jan 25, 2022 -

Copeland Subaru Hyannis responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Copeland Subaru Hyannis. Bryan Scarpellini Managing Partner

January 25, 2022

Patrick made this entire process so easy and seamless. I am so thrilled with my car! He was so helpful and divided me through available options. More

by TANNERWILLIAM618
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris DaCosta, Patrick Fortin
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Jan 25, 2022 -

Copeland Subaru Hyannis responded

Here at Copeland Subaru Hyannis, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Patrick, and it was a pleasure having you at the dealership. We appreciate your review! Bryan Scarpellini Managing Partner

January 24, 2022

Max Martin my salesman was excellent. I would highly recommend him to anyone that is looking for a Subaru. More

by LUSTAUBIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham, Max Martin-Simmons
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Jan 24, 2022 -

Copeland Subaru Hyannis responded

Thank you so much for your kind words for Max and our team, and for taking the time to leave us this wonderful feedback! Bryan Scarpellini Managing Partner

January 21, 2022

Clear communications. Clean facility. Excellent service advisor Tom McCarthy. So far very satisfied with the results More

by CIOTTI_FAMILY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCarthy
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Jan 23, 2022 -

Copeland Subaru Hyannis responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tom met your expectations. Thank you again for choosing Copeland Subaru Hyannis, we look forward to having you as one of our valued customers for many more years to come! Bryan Scarpellini Managing Partner

January 20, 2022

Service as always. Everything was done as it should be and I’m very happy. More

by GUIVER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham
Report | Print
Jan 20, 2022 -

Copeland Subaru Hyannis responded

We appreciate your business and our team looks forward to serving you again soon! Bryan Scarpellini Managing Partner

January 20, 2022

It was a pleasant experience dealing with your salesman George unlike previous experiences of salesman “holding you hostage” until you agree to their terms in some dealerships I’ve been in past years. Tha More

by Outwood
Recommend Dealer
Yes
Employees Worked With
George Costa
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Jan 20, 2022 -

Copeland Subaru Hyannis responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your compliments with George and our team, and we hope you'll continue to enjoy your new Forester! Bryan Scarpellini Managing Partner

January 20, 2022

Staff is pleasant and very accommodating I was able to be given a loaner instead of having to wait over 3 hours. Thank you so much More

by CZWEILITE
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham, Everton Gouveia, Thomas McCarthy
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Jan 20, 2022 -

Copeland Subaru Hyannis responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Bryan Scarpellini Managing Partner

January 19, 2022

I had no appointment but I was taken care of promptly and the person who registered me for service was efficient and knowledgeable More

by LHOLMES0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCarthy
Report | Print
Jan 19, 2022 -

Copeland Subaru Hyannis responded

Thank you for sharing your thoughts about your experience with Copeland Subaru Hyannis. We appreciate your business and hope to see you again soon! Bryan Scarpellini Managing Partner

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