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Copeland Subaru Hyannis

Hyannis, MA

4.9
1,600 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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95 Falmouth Rd

Hyannis, MA

02601

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Showing 1,600 reviews

April 12, 2022

Copeland performs all service for my two Subaru vehicles. This visit included a fuel pump recall campaign and oil change. I was a disappointed that my car smelled very strongly of gasoline for several days More

by mgrandall1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCarthy
Apr 13, 2022 -

Copeland Subaru Hyannis responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Bryan Scarpellini Managing Partner

April 12, 2022

Easy in, easy out. Appreciated the terrific service. I’ll be back in another 6,000 miles or so. More

by PRONTYJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCarthy
Apr 13, 2022 -

Copeland Subaru Hyannis responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Bryan Scarpellini Managing Partner

April 12, 2022

Quick & easy purchase process. They had the right car on hand & we purchased within a half hour. More

by LIONELGUY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Costa, Everton Gouveia
Apr 13, 2022 -

Copeland Subaru Hyannis responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Bryan Scarpellini Managing Partner

April 11, 2022

Excellent service center. Staff works as a team and is friendly and really competent. We always go to this dealership. More

by MICHAELKARCHMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham, Everton Gouveia, Thomas McCarthy
Apr 11, 2022 -

Copeland Subaru Hyannis responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you, Michael, for choosing Copeland Subaru Hyannis. Bryan Scarpellini Managing Partner

April 10, 2022

Everton was very professional and courteous; it was a pleasant experience interacting with him and getting my issues addressed in a timely manner. When I decide to trade my current Subaru for another new More

by JNELSON8870
Recommend Dealer
Yes
Employees Worked With
Everton Gouveia
Apr 11, 2022 -

Copeland Subaru Hyannis responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Everton met your expectations. Thank you again for choosing Copeland Subaru Hyannis, we look forward to having you as one of our valued customers for many more years to come! Bryan Scarpellini Managing Partner

April 08, 2022

Rob was a knowledgeable sales person and knew the vehicle options well. He gave us current information on prices More

by Denise
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wayburn, Brittany Calle
Apr 11, 2022 -

Copeland Subaru Hyannis responded

Thank you, Denise, for sharing your experience with us! We're happy to hear it went well working with Rob. We truly appreciate your feedback! Bryan Scarpellini Managing Partner

April 08, 2022

Much improved since my last visit. I’ve been doing business at this location for over 20 years through 4 new Subarus. I thought the change to Copeland was shaky but they have improved More

by PDAKIN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCarthy
Apr 11, 2022 -

Copeland Subaru Hyannis responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Bryan Scarpellini Managing Partner

April 07, 2022

Everyone was so kind. I thought my car battery need to be replaced. They checked and found it fine. They didn’t even charge me. Great service! Thank you. More

by Busytiger1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everton Gouveia
Apr 07, 2022 -

Copeland Subaru Hyannis responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Everton delivered such a great experience! Bryan Scarpellini Managing Partner

April 07, 2022

Very friendly and professional. I did not have to wait long at all. I recommend them More

by pjmcd44
Recommend Dealer
Yes
Employees Worked With
Everton Gouveia
Apr 07, 2022 -

Copeland Subaru Hyannis responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Everton and our team, and we look forward to working with you again. Bryan Scarpellini Managing Partner

April 07, 2022

My service advisor was friendly, efficient and thorough I left well satisfied with Al of my questions answered. More

by tmgionfriddo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tristan Laisantos
Apr 07, 2022 -

Copeland Subaru Hyannis responded

It's great to hear that Tristan was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Copeland Subaru Hyannis! Bryan Scarpellini Managing Partner

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