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Copeland Subaru Hyannis

Hyannis, MA

Overview
Reviews
Vehicles
4.9
1,726 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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95 Falmouth Rd

Hyannis, MA

02601

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Showing 1,726 reviews

May 21, 2022

Both people I dealt with were most helpful There were no surprises in the slightest More

by cwilsonsullivan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everton Gouveia
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May 23, 2022 -

Copeland Subaru Hyannis responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Bryan Scarpellini Managing Partner

May 21, 2022

Always willing to help in a pinch, even when I don’t have an appointment. Tristan is an OUTSTANDING representative for your company. More

by DW
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tristan
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May 23, 2022 -

Copeland Subaru Hyannis responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Copeland Subaru Hyannis! Bryan Scarpellini Managing Partner

May 21, 2022

Staff was welcoming and professional. Great attitude and customer orientation ; Clean and comfortable waiting area More

by Jill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Essence
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May 23, 2022 -

Copeland Subaru Hyannis responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Jill, and we look forward to working with you again. Bryan Scarpellini Managing Partner

May 21, 2022

They figured out that the AC was working properly and explained a correct way to operate it efficiently. Saving me money! More

by GAILCAPELLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everton Gouveia
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May 23, 2022 -

Copeland Subaru Hyannis responded

We appreciate your business, Gail, and our team looks forward to serving you again soon! Bryan Scarpellini Managing Partner

May 21, 2022

I was pleased that the technician found that I didn’t have to replace the AC as I thought and pleased that Ron suggested that I do the 60,000 mile maintenance. More

by THERESA18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron
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May 23, 2022 -

Copeland Subaru Hyannis responded

Thank you for choosing Copeland Subaru Hyannis, your feedback and rating mean a lot to us. We're glad we were able to help, Theresa, and we hope to see you again! Bryan Scarpellini Managing Partner

May 20, 2022

I started online where Kim was really helpful. Rob was a great, no pressure sales consultant, and Did a wonderful job showing me all the features of my new car. Brittany explained all the financin More

by ANDREE.HOWARD
Recommend Dealer
Yes
Employees Worked With
Kimberly Butler, Robert Wayburn, Max Martin-Simmons, Brittany Calle
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May 23, 2022 -

Copeland Subaru Hyannis responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Copeland Subaru Hyannis! Bryan Scarpellini Managing Partner

May 20, 2022

I needed some accessories installed on my new car and the service department accommodated my schedule and actually finished in the estimated time. It’s not the closest dealership but I will still consider go More

by ANDREE.HOWARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham, Everton Gouveia, Thomas McCarthy
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May 23, 2022 -

Copeland Subaru Hyannis responded

Thanks for sharing your thoughts about your experience with Copeland Subaru Hyannis. We appreciate your business and hope to see you again soon! Bryan Scarpellini Managing Partner

May 20, 2022

Our service person did an excellent job She was polite and cheerful and clear in her description of what would be done. More

by ANNDONNER
Recommend Dealer
Yes
Employees Worked With
Female with dark curly hair
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May 20, 2022 -

Copeland Subaru Hyannis responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Copeland Subaru Hyannis. Bryan Scarpellini Managing Partner

May 20, 2022

We just purchased our second Subaru from Copeland! George and the staff there are always pleasant and wonderful to work with. George goes above and beyond and has made our buying experience both times More

by hgeggatt27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Sullivan, George Costa, Bryan Scarpellini
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May 20, 2022 -

hgeggatt27 responded

Thank you to everyone we work with for always making our buying experience easy and stress free!

May 24, 2022 -

Copeland Subaru Hyannis responded

Thank you very much! We are so fortunate to be able to work with such great customers and so happy that George and the staff were all so accommodating. Enjoy, and looking forward to seeing you when you're in for service! Bryan Scarpellini - Managing Partner

May 20, 2022

I asked Justin to find a vehicle that fit my budget and what I was looking for.With in a short period he had the car I was looking for. My experience was pleasant professional and left me feeling good. I l More

by 73rush
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris DaCosta, Justin Phillips
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May 20, 2022 -

Copeland Subaru Hyannis responded

Thank you, John, and congratulations on your new vehicle! We are so glad that Justin had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Bryan Scarpellini Managing Partner

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