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Copeland Subaru Hyannis
Hyannis, MA
1,726 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,726 reviews
Verified Customer
May 17, 2022
Quick painless transaction, easiest car purchase ever. Ordered a car, was given updates and picked it up with a better deal than I expected for the exact car I wanted Ordered a car, was given updates and picked it up with a better deal than I expected for the exact car I wanted More
by rdmt23
Employees Worked With
George Costa, Brittany Calle
May 17, 2022
Gal was very pleasant and helpful. No hard sell! She made the appointment for the service I requested. So often they try to get you to have more done!! No hard sell! She made the appointment for the service I requested. So often they try to get you to have more done!! More
by debbyperson2
Employees Worked With
None, Everton Gouveia
May 17, 2022
Excellent, quality, and professional service appointment from intake to completion. Ive been a loyal customer for over 12 years. Highly recommend. from intake to completion. Ive been a loyal customer for over 12 years. Highly recommend. More
by EVANSJAN
Employees Worked With
George Costa, Everton Gouveia
May 16, 2022
Love the people there. But the folks who schedule the service appointments need some more info — like that you don’t do inspections on Saturdays. The guy I talked to told But the folks who schedule the service appointments need some more info — like that you don’t do inspections on Saturdays. The guy I talked to told me this was absolutely possible, and I could just request it as an add-on when I got to the dealership. That way I would have gotten one earlier (my appointment was on the *very last day* of the month so that was a big bummer), and I would have reserved an earlier boat back home. More
by ALISUNA
Employees Worked With
The woman who checked me in at the bay, and who had the unfortunate task of telling me that no, I had been misinformed and I could *not* get an inspection as promised in the very last day of the month, was great and friendly
May 16, 2022
The service was prompt, informative and professional. Thank you. I was informed about a recall on my 2019 outback and appreciate it very much. The service team does go out of their way to assist you. Thank you. I was informed about a recall on my 2019 outback and appreciate it very much. The service team does go out of their way to assist you. More
by RWOELK1107
Employees Worked With
Everton Gouveia
May 16, 2022
I bought my Subaru Outback in 2019 from this dealership. It was the best decision I made. Everyone there since the purchase to the service department for my maintenance oil change, tire rotation etc. are by It was the best decision I made. Everyone there since the purchase to the service department for my maintenance oil change, tire rotation etc. are by far the utmost professional/customer service I have ever experienced. Truly awesome staff especially the service staff!!! More
by JOANNE.OKOLO
Employees Worked With
George Costa, Everton Gouveia
