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Copeland Subaru Hyannis

Hyannis, MA

4.9
1,463 Reviews

95 Falmouth Rd

Hyannis, MA

02601

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1,463 Reviews of Copeland Subaru Hyannis

September 26, 2024

Did the requested work, notified me of one recommended additional item, price was reasonable and Michelle was pleasant More

by AnnSubaru
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
Sep 26, 2024 -

AnnSubaru responded

Thanks for the efficient service

Sep 26, 2024 -

Copeland Subaru Hyannis responded

Thank you for sharing your experience, Ann! Michelle & the team appreciate your support and hope to see you again next time here at Copeland Subaru Hyannis! Best, Bryan Scarpellni Managing Partner

September 26, 2024

Had car trouble while on vacation and the team at Copeland was responsive, quick, and friendly. They had my car fixed and us on the road with minimal delay to our schedule. More

by mmigatul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Lai-Santos
Sep 26, 2024 -

Copeland Subaru Hyannis responded

We're so glad our team at Copeland Subaru Hyannis could get you back on the road quickly! Thanks for the kind review - we hope the rest of your travels went smoothly! Best, Bryan Scarpellni Managing Partner

September 26, 2024

The folks at Copeland Subaru service department are not only excellent at their work but also kind, caring human beings who went out of their way to help me at a difficult moment. No possible higher recomm More

by leslee.oppenheim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know all names, Tristan Lai-Santos
Sep 26, 2024 -

Copeland Subaru Hyannis responded

Leslee, thank you for sharing your experience! We're glad to hear our Copeland Subaru Hyannis service team provided exceptional care and support during a challenging time. Your recommendation means a lot to us! Best, Bryan Scarpellni Managing Partner

September 26, 2024

Clean dealership. Employees are friendly and knowledgeable. I never felt like I was being pressured into making any decisions which mattered a lot to me More

by Ol Al
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris DaCosta, Bryan Scarpellini, Max Martin-Simmons
Sep 27, 2024 -

Copeland Subaru Hyannis responded

Thank you for sharing your experience! We're glad to hear our team at Copeland Subaru Hyannis made you feel comfortable and well-informed. We appreciate the feedback! Best, Bryan Scarpellni Managing Partner

September 26, 2024

This was my first experience with their service department. I was extremely satisfied with the service on my Outback and on how I was treated by my service rep, Essence. She was both professiona More

by capecodder60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Lai-Santos, Essence Mahoney, Cole Semple
Sep 26, 2024 -

Copeland Subaru Hyannis responded

Thank you for reviewing your first service experience with us at Copeland Subaru Hyannis! We're delighted to hear that Essence provided professional and caring assistance. We appreciate you trusting us with your Outback and look forward to serving you again in the future! Best, Bryan Scarpellni Managing Partner

September 26, 2024

Professional accurate service. Cal was so nice to deal with. I would highly recommend him to anyone. More

by stassiworks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Semple
Sep 27, 2024 -

Copeland Subaru Hyannis responded

Thank you for the awesome review! Our team looks forward to seeing you again! - Copeland Subaru Hyannis Bryan Scarpellni Managing Partner

September 19, 2024

Couldn’t have been more pleasant. All my requirements were met and George was great. More

by Pat
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
George Costa
Sep 19, 2024 -

Copeland Subaru Hyannis responded

Pat, we're happy to hear George & the team met your expectations here at Copeland Subaru Hyannis! Please don't hesitate to reach out if we can be of service again in the future! Best, Bryan Scarpellni Managing Partner

September 19, 2024

The entire process at Copeland Subaru went smoothly, from making the appointment online to my car being serviced well within the promised time. Michelle was hugely efficient, answering my questions with eas More

by bendsinister
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
Sep 19, 2024 -

Copeland Subaru Hyannis responded

We're delighted to hear that Michelle and the team at Copeland Subaru Hyannis provided such efficient service. Thanks for sharing your positive experience! Best, Bryan Scarpellni Managing Partner

September 18, 2024

Copeland Subaru of Hyannis and all of their staff are absolutely wonderful! I was in Cape Cod on vacation with my elderly grandfather. We were on our way home when I found a nail in my tire, so I called More

by Rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham, Michelle Martin, Tristan Lai-Santos, Essence Mahoney, Cole Semple
Sep 20, 2024 -

Copeland Subaru Hyannis responded

Rose, we're so glad our team at Copeland Subaru Hyannis could get you back on the road quickly! Thank you for sharing your experience. We hope the rest of your trip went smoothly! Best, Bryan Scarpellni Managing Partner

September 17, 2024

This dealership has very pleasant, helpful, and informative people working there. We would gladly go there again! More

by eileenmariemeehan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Lai-Santos, Essence Mahoney
Sep 17, 2024 -

Copeland Subaru Hyannis responded

Eileen, we're delighted to hear you had a pleasant experience with our team at Copeland Subaru Hyannis! We look forward to welcoming you back in the future.

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