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Copeland Subaru Hyannis

Hyannis, MA

4.9
1,463 Reviews

95 Falmouth Rd

Hyannis, MA

02601

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1,463 Reviews of Copeland Subaru Hyannis

September 17, 2024

Michelle was fantastic. She made sure I was informed of the status of the repairs being made on my car. More

by psande
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
Sep 17, 2024 -

Copeland Subaru Hyannis responded

Thank you for the great feedback! We're glad to hear Michelle kept you well-informed during your visit at Copeland Subaru Hyannis. We appreciate your support! Bryan Scarpellni Managing Partner

September 17, 2024

Easy to make an appointment. Courteous service. Honest evaluation of vehicle issues. Fair prices. An excellent experience. More

by irawood10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
Sep 18, 2024 -

Copeland Subaru Hyannis responded

Thank you for sharing your positive experience with Copeland Subaru Hyannis! We're glad to hear that our team provided courteous service and honest evaluations. We appreciate your support! Best, Bryan Scarpellni Managing Partner

September 17, 2024

It was easy to make an appointment and they completed the job in a timely fashion. The people are friendly and the waiting room was comfortable and clean. Thank you for your service! More

by sueneal88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham, Michelle Martin, Tristan Lai-Santos, Essence Mahoney, Cole Semple
Sep 18, 2024 -

Copeland Subaru Hyannis responded

We're delighted to hear that your experience at Copeland Subaru Hyannis was smooth and comfortable! Thanks for the positive feedback, and we're here whenever you need us. Bryan Scarpellni Managing Partner

September 17, 2024

Professional made sure information was transmitted. Communicated well with customer represents dealership well will go back More

by biffhoch1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Semple
Sep 18, 2024 -

Copeland Subaru Hyannis responded

Thank you for the positive feedback! We're glad to hear our team at Copeland Subaru Hyannis communicated effectively and represented us well. We look forward to your next visit! Bryan Scarpellni Managing Partner

September 15, 2024

Patrick is both personable and knowledgeable. He made the car buying experience easy. 6 I would highly recommend him. More

by Mac52
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Fortin
Sep 16, 2024 -

Copeland Subaru Hyannis responded

Thank you for the recommendation! We're glad to hear Patrick made your car buying experience easy at Copeland Subaru Hyannis. Enjoy your new vehicle!

September 12, 2024

Prompt appointment and pleasant service dealing with both the service department and the parts department. More

by Able
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Semple
Sep 12, 2024 -

Copeland Subaru Hyannis responded

Thanks for sharing your experience! We're glad to hear our service and parts departments at Copeland Subaru Hyannis provided prompt and pleasant service. We appreciate your support! Bryan Scarpellni Managing Partner

September 11, 2024

They were extremely nice efficient and treated customers. Well Tristan Lai Santos was extremely polite. I was very happy with the experience. You’re lucky to have Tristan on your team More

by Ron donnamario
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Lai-Santos
Sep 11, 2024 -

Copeland Subaru Hyannis responded

Ron, we're delighted to hear that Tristan and the Copeland Subaru Hyannis team provided such a positive experience. Thanks for sharing your feedback! Bryan Scarpellni Managing Partner

September 11, 2024

Excellent. Helpful. Smart. Knowledgeable. Efficient. Responsive. Worked with me. Max and Keith were awesome! Highly recommend. More

by bmohan
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Keith Bertrand, Max Martin-Simmons
Sep 12, 2024 -

Copeland Subaru Hyannis responded

We're delighted to hear that Max and Keith provided such excellent service at Copeland Subaru Hyannis. Thanks for the recommendation! Best, Bryan Scarpellni Managing Partner

September 10, 2024

The service department is responsive, friendly and always tries to accommodate my needs which is usually an update on my electronic system. More

by descoteau.lynn1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Lai-Santos, Essence Mahoney
Sep 10, 2024 -

Copeland Subaru Hyannis responded

Thank you for sharing your experience! We're glad to hear our service department at Copeland Subaru Hyannis has always provided responsive and accommodating service. We appreciate your feedback and look forward to assisting you again in the future! Best, Bryan Scarpellni Managing Partner

September 10, 2024

Excellent qualified, fair and honest service, that's all you need and that's what you'll receive. Millions of thank you's, thank you Tristan and Copeland! More

by LoveMySubaru
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Lai-Santos
Sep 10, 2024 -

Copeland Subaru Hyannis responded

We appreciate your kind words about Tristan and our team at Copeland Subaru Hyannis! It's great to hear you received excellent, fair, and honest service. Thanks for choosing us!

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