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Copeland Subaru Hyannis

Hyannis, MA

Overview
Reviews
Vehicles
4.9
1,665 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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95 Falmouth Rd

Hyannis, MA

02601

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Showing 1,027 service reviews

January 31, 2026

On my most recent trip to Subaru Hyannis I experienced friendly, quick service with a smile. More

by Nicole Marie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essence
Report | Print
January 30, 2026

Quick response by Cole short wait time. Hhhhjjjjjjjjjjjj j j j j j j j More

by jjcotter3rd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole
Report | Print
Jan 31, 2026 -

Copeland Subaru Hyannis responded

Hi Cotter! Thank you for leaving us this five-star review and for your kind words about Cole from our service team at Copeland Subaru Hyannis! We'll see you next time! Bryan Scarpellini - Managing Partner - (508) 534-2144

January 26, 2026

Fantastic service. And they let me know it was under warranty. More than great. I was expecting $1,000, and I was charged $100 total. Honest dealership. More

by wgallerizzo@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
Report | Print
Jan 27, 2026 -

Copeland Subaru Hyannis responded

Hi Gallerizzo! Thank you for sharing your feedback with us! We are so pleased to hear that you had a five-star experience with our service department. We look forward to seeing you next time at Copeland Subaru Hyannis! Bryan Scarpellini - Managing Partner - (508) 534-2144

January 26, 2026

I came for a TPMS failure. She told me it was a warranty issue. Instead of $1,000, I only paid $100. Made my day! More

by wgallerizzo@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
Report | Print
Jan 27, 2026 -

Copeland Subaru Hyannis responded

Hi Gallerizzo! We're glad to hear we could help and save you money! Thank you for choosing Copeland Subaru Hyannis and for sharing your experience. We hope to see you again down the road! Bryan Scarpellini - Managing Partner - (508) 534-2144

January 24, 2026

I My car was taken for service on time and returned within a reasonable amount of time. Service personnel were all friendly and helpful. More

by Perithena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole
Report | Print
Jan 26, 2026 -

Copeland Subaru Hyannis responded

Hi Perithena! We are happy to hear our team got you back on the road promptly! Thank you for choosing Copeland Subaru Hyannis and for sharing your feedback. See you next time! Bryan Scarpellini - Managing Partner - (508) 534-2144

January 23, 2026

Copeland service is always prompt and efficient. Explain all issues clearly ahead of time. Excellent service department. More

by whrpjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know names.
Report | Print
Jan 23, 2026 -

Copeland Subaru Hyannis responded

We’re happy to hear the service team was so clear and efficient in addressing your automotive needs! Thank you for sharing your feedback and for choosing Copeland Subaru Hyannis! Bryan Scarpellini Managing Partner

January 23, 2026

Staff are friendly, knowledgeable, and efficient. Service is completed with progress check-ins. I particularly enjoy working with Michelle More

by Julie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
Report | Print
Jan 23, 2026 -

Copeland Subaru Hyannis responded

Julie, we're delighted to hear that you enjoyed working with Michelle and found our team friendly and efficient. Thank you for choosing Copeland Subaru Hyannis and sharing your support! Bryan Scarpellini Managing Partner

January 23, 2026

Staff is knowledgeable and courteous. Work always done well and quickly. Waiting area is comfortable and you are kept well informed about the progress of work on your vehicle. More

by Yankee1!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
Report | Print
Jan 24, 2026 -

Copeland Subaru Hyannis responded

Hi Yankee! Thank you for the fantastic feedback! We're pleased to hear our knowledgeable and courteous staff made your experience a good one. We hope to see you again at Copeland Subaru Hyannis! Safe travels! Bryan Scarpellini - Managing Partner - (508) 534-2144

January 19, 2026

Great service great people and work is quick and complete. Would recommend it to anyone of my friends More

by elgins0611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essence
Report | Print
Jan 20, 2026 -

Copeland Subaru Hyannis responded

Hi Elgin! Thank you for sharing your experience with our team! We truly appreciate your business and your recommendation. See you next time at Copeland Subaru Hyannis! Bryan Scarpellini - Managing Partner - (508) 534-2144

January 17, 2026

Essence was very. nice, helpful, informative would recommend her and wish I could work with her again. She was trustworthy and made me feel comfortable. Unfortunately More

by dmd10
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essence; Michelle
Report | Print
Jan 18, 2026 -

Copeland Subaru Hyannis responded

Hi DMD! We’re so glad you had a positive experience with Essence, but sorry to hear that Michelle's assistance was not to your satisfaction. We will address this feedback internally to improve our communication going forward. See you next time, - Copeland Subaru Hyannis Bryan Scarpellini - Managing Partner - (508) 534-2144

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