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Copeland Subaru Hyannis

Hyannis, MA

Overview
Reviews
Vehicles
4.9
1,726 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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95 Falmouth Rd

Hyannis, MA

02601

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Showing 1,075 service reviews

May 05, 2026

Everyone I dealt with was friendly, efficient . Cole was polite, respectful and thorough with his explanations of the problems with my car and the solutions. More

by lauramaeengvall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole and the young man who assisted me with the loaner car- I can’t remember his name.
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May 04, 2026

I always go to Copeland for a well serviced vehicle. Even tho there’s a Subaru dealership closer to my house! More

by Carol T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole
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May 05, 2026 -

Copeland Subaru Hyannis responded

Hi Carol, thank you for the great review of Copeland Subaru Hyannis! We truly appreciate your business and we are grateful to have you as a customer. See you next time! Bryan Scarpellini Managing Partner

May 03, 2026

They do everything a responsive dealerdhip should do. Not cheap, but there is definitely value for money. We usually deal with Essence and she is capable, helpful and pleasant. We have only used them for More

by jandedskelton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essance Mahoney
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May 05, 2026 -

Copeland Subaru Hyannis responded

We're glad to hear that Essence and our team provided you with capable, helpful, and pleasant service at Copeland Subaru Hyannis. We look forward to serving you again in the future! Safe travels! Bryan Scarpellini Managing Partner

May 03, 2026

I found this dealership to have kind friendly service. My advisor was organized and efficient. More

by Nicole Marie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essense
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May 05, 2026 -

Copeland Subaru Hyannis responded

Nicole, thank you for choosing us! We'll see you next time. Safe travels! Bryan Scarpellini Managing Partner

May 03, 2026

My service on my car was done quickly and they were very communicative and efficient. More

by mgwolfe21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole
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May 05, 2026 -

Copeland Subaru Hyannis responded

Thank you for choosing us! We'll see you next time. Safe travels! Bryan Scarpellini Managing Partner

April 29, 2026

I unfortunately did not buy my Subaru at Copeland, but I promise the next one I will. The service department is outstanding. I was greeted warmly when I dropped off my outback, received a detailed video o More

by capecodder60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
They were all personable and professional
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Apr 29, 2026 -

Copeland Subaru Hyannis responded

We’re happy to hear our service team took such good care of you and your Outback. We truly appreciate your business and look forward to seeing you next time here at Copeland Subaru Hyannis! Best, Bryan Scarpellini Managing Partner

April 27, 2026

Cole is always willing to help and problem solve when issues arise. I appreciate the “can do” attitude. More

by Melcar79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole
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Apr 28, 2026 -

Copeland Subaru Hyannis responded

Hi Melcar! We’re so grateful for your feedback! It's wonderful to hear that Cole was so helpful and solution-oriented. We’ll pass your kind words along to him. -Copeland Subaru Hyannis Bryan Scarpellini - Managing Partner - (508) 534-2144

April 24, 2026

The service department and sales staff are excellent. Always kind courteous and attentive. Owning a subaru is a gift. More

by marilynmassad
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole
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Apr 25, 2026 -

Copeland Subaru Hyannis responded

Hi Marilyn, reading your feedback made our day! Thank you from our entire team here at Copeland Subaru Hyannis. See you next time! Bryan Scarpellini - Managing Partner - (508) 534-2144

April 17, 2026

I am a confirmed Subaru driver. The folks who work here are friendly and welcooning More

by memac1601
Recommend Dealer
Yes
Employees Worked With
Essence
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Apr 18, 2026 -

Copeland Subaru Hyannis responded

Hi Mac! Thank you for leaving us this five-star review and for your kind words about our service team at Copeland Subaru Hyannis! We'll see you next time! Bryan Scarpellini - Managing Partner - (508) 534-2144

April 17, 2026

Copeland was able to accommodate an emergency brake repair without an appointment. As always, the service department personnel was very cordial and accommodating. More

by Gerard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essence
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Apr 17, 2026 -

Copeland Subaru Hyannis responded

Gerard, we're glad we could help you with your brakes! Thanks from all of us at Copeland Subaru Hyannis! We appreciate the review and look forward to the next time you visit! Safe travels! Bryan Scarpellini Managing Partner

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