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Copeland Subaru Hyannis - Service Center

Hyannis, MA

4.9
915 Reviews

915 Reviews of Copeland Subaru Hyannis - Service Center

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March 24, 2025

Christian was fantastic; he kept me well informed on the progress of repairs I would highly recommend this dealership More

by Mueller.daniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Lai-Santos
Mar 25, 2025 -

Copeland Subaru Hyannis responded

Daniel, we're delighted to hear that Christian provided you with excellent service at Copeland Subaru Hyannis. Thank you for recommending us! Bryan Scarpellini Managing Partner

March 24, 2025

I was dealt with very professionally by Christian. He gave a timetable and kept his word. More

by GEORGE.J.LANDRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Costa, Chris DaCosta, Bryan Scarpellini, Tristan Lai-Santos
Mar 25, 2025 -

Copeland Subaru Hyannis responded

George, We truly appreciate your support—thank you for the five stars! The Copeland Subaru Hyannis team looks forward to seeing you again! Bryan Scarpellini Managing Partner

March 24, 2025

Great advisor. Quality service. I will be going back again. Cole S. Took great care of my service. More

by ruf1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham, Michelle Martin, Tristan Lai-Santos, Essence Mahoney, Cole Semple
Mar 25, 2025 -

Copeland Subaru Hyannis responded

We're so glad to hear it! Thank you for rating Copeland Subaru Hyannis five stars! Bryan Scarpellini Managing Partner

March 24, 2025

Christian did a great job of taking care of my car service department had it done before they had told me More

by Janinegd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham, Michelle Martin, Tristan Lai-Santos, Essence Mahoney, Cole Semple
Mar 25, 2025 -

Copeland Subaru Hyannis responded

Janinegd, we're delighted to hear that Christian and our service department at Copeland Subaru Hyannis exceeded your expectations. Thank you for sharing your experience with us! Bryan Scarpellini Managing Partner

March 24, 2025

Salesman George was great and I trusted him completely and will do all future business with him More

by mumudogs
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Semple
Mar 24, 2025 -

Copeland Subaru Hyannis responded

Thank you for trusting George with all of your automotive needs! We look forward to seeing you again at Copeland Subaru Hyannis! Bryan Scarpellini Managing Partner

March 18, 2025

Michelle is wonderful she follows up and listens. Great customer service. Service is very fast. They run very smooth. Have a comfortable waiting room. Appointment times for someone with a busy schedu More

by Kathryn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
Mar 19, 2025 -

Copeland Subaru Hyannis responded

Hi Kathryn, we're delighted to hear that Michelle and the team at Copeland Subaru Hyannis provided you with such a smooth experience. Thank you for sharing your positive feedback! We look forward to seeing you again soon! Safe travels! Bryan Scarpellini - Managing Partner - (508) 534-2144

March 18, 2025

Team completed oil change, checked tire pressure and fluids, called same day to say ready; agreed to possibly keep until next day. Superior service. More

by Ianbonise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Martin, Tristan Lai-Santos, Essence Mahoney
Mar 18, 2025 -

Copeland Subaru Hyannis responded

We're delighted to hear about your positive experience with our team at Copeland Subaru Hyannis. Thank you for recognizing their superior service! Safe travels! Best, Bryan Scarpellini Managing Partner

March 18, 2025

Very professional and kept us informed. I would absolutely recommend her for a great service experience. More

by dwendel.24
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
Mar 18, 2025 -

Copeland Subaru Hyannis responded

Hi Dwendel, thank you for the recommendation! We're delighted to hear that our team at Copeland Subaru Hyannis provided a professional and informative service experience. We appreciate your support! Safe travels! Bryan Scarpellini - Managing Partner - (508) 534-2144

March 18, 2025

Best staff! Friendly and caring. Looked at my van right in the drive to figure out tire issue, added air and got an appointment set up for further repairs. Miche More

by cherwood20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norm Lamarre, Kevin Derosa, Michelle Martin
Mar 19, 2025 -

Copeland Subaru Hyannis responded

Hi Cher, we're delighted to hear that Michelle, Kevin, and Norm provided such attentive service at Copeland Subaru Hyannis! Thank you for sharing your experience with us. We look forward to assisting you further with the repairs! Safe travels! Bryan Scarpellini - Managing Partner - (508) 534-2144

March 18, 2025

Service is great Friendly staff and explained things clearly. Followed thru with phone call to explain everything. Provided a loaner car. Always available for a question. More

by Mary Ellen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
Mar 19, 2025 -

Copeland Subaru Hyannis responded

Mary Ellen, we're delighted to hear that our team at Copeland Subaru Hyannis provided you with clear communication and excellent service. It's great to know the loaner car was helpful too! Thank you for sharing your experience with us! Best, Bryan Scarpellini Managing Partner

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