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Copeland Subaru Hyannis - Service Center

Hyannis, MA

4.9
915 Reviews

915 Reviews of Copeland Subaru Hyannis - Service Center

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March 18, 2025

My experience with Cole a service was very good and Robert in sales was always great. More

by Ellis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham, Tristan Lai-Santos, Essence Mahoney, Cole Semple
Mar 18, 2025 -

Copeland Subaru Hyannis responded

Thank you for the kind review, Ellis! Cole, Robert & other est of the Copeland Subaru Hyannis team look forward to seeing you again next time! Best, Bryan Scarpellini Managing Partner

March 18, 2025

Cole was very helpful. They are an organized dealership and quick and efficient getting things done. More

by Sharamooney311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Semple
Mar 18, 2025 -

Copeland Subaru Hyannis responded

We're delighted to hear that Cole and the team at Copeland Subaru Hyannis provided you with efficient service. Thanks for sharing your experience! Best, Bryan Scarpellini Managing Partner

March 18, 2025

Always efficient, easy to get appointment. Very nice staff to deal with. Feel they give my car good care. More

by mjrub199630302
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Martin, Tristan Lai-Santos
Mar 18, 2025 -

Copeland Subaru Hyannis responded

We're delighted to hear that our team at Copeland Subaru Hyannis has provided you with efficient service and a positive experience. Thank you for trusting us with your car's care! Safe travels! Bryan Scarpellini - Managing Partner - (508) 534-2144

March 12, 2025

Very helpful, knowledgeable, and courteous. However, we found when bringing in our cross track for service on Saturdays. There appears to be shorthanded staff as we’ve been told the vehicle is More

by Elmjr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wayburn, Bryan Scarpellini, Tristan Lai-Santos, Essence Mahoney
Mar 12, 2025 -

Copeland Subaru Hyannis responded

Thank you for sharing your feedback with us! We're glad to hear that our team at Copeland Subaru Hyannis has been helpful and knowledgeable. We regret any inconvenience during Saturday service visits, and we'll work on improving wait times. Your input is valuable, and we appreciate it! Bryan Scarpellini Managing Partner

March 02, 2025

Michelle was great, very friendly and even though I screwed up making an online appointment so that when I arrived I actually didn’t have an appointment, she was very understanding about it. Everythin More

by djhoffman1229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
Mar 03, 2025 -

Copeland Subaru Hyannis responded

We're delighted to hear that Michelle provided such friendly and understanding service at Copeland Subaru Hyannis! It's great to know everything went smoothly despite the mix-up. Thanks for sharing your positive feedback with us! Best, Bryan Scarpellini Managing Partner

February 28, 2025

Michelle is very helpful and great to deal with her very cooperative and understanding. Love to go to this place. Bryan is very good and friendly too. More

by ME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
Feb 28, 2025 -

Copeland Subaru Hyannis responded

We're delighted to hear that Michelle and Bryan provided such helpful and friendly service at Copeland Subaru Hyannis! Thank you for sharing your experience, we look forward to welcoming you back. Bryan Scarpellini Managing Partner

February 26, 2025

They were polite, helpful and professional. My car was done in a timely fashion. Very happy with the service and kindness of the people. More

by nicole.maclean2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian, Michelle Martin
Feb 26, 2025 -

Copeland Subaru Hyannis responded

We're delighted to hear that you had a positive experience with our team at Copeland Subaru Hyannis! Thank you for your kind words, and we're glad we could assist in a timely manner. Safe travels ahead! Bryan Scarpellni Managing Partner

February 24, 2025

I am very pleased with the service I receive from this dealership. They also look for promotions/coupons to help with the cost of repairs. More

by marshamccarthy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Lai-Santos, Essence Mahoney
Feb 24, 2025 -

Copeland Subaru Hyannis responded

We're delighted to hear that you're pleased with the service at Copeland Subaru Hyannis! Your support is greatly appreciated and we look forward to seeing you at your next visit! Best, Bryan Scarpellni Managing Partner

February 23, 2025

They try to make , your time at the service department as painless as possible. The service agent I worked with was excellent very pleasant More

by faithcfm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Feb 24, 2025 -

Copeland Subaru Hyannis responded

We're delighted to hear that your experience with our service department at Copeland Subaru Hyannis was a positive one. Our team strives to make every visit as smooth and pleasant as possible. Thank you for sharing! Bryan Scarpellni Managing Partner

February 23, 2025

Great dealership. Good sellers who are very supportive and knowledgeable. Not pushy or over talkers. More

by anniemequincy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham, Essence Mahoney
Feb 24, 2025 -

Copeland Subaru Hyannis responded

We're delighted to hear that you had a positive experience with our supportive and knowledgeable team at Copeland Subaru Hyannis. Thank you for the kind words, and we look forward to assisting you again in the future! Bryan Scarpellni Managing Partner

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