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Copeland Subaru Hyannis - Service Center

Hyannis, MA

4.9
915 Reviews

915 Reviews of Copeland Subaru Hyannis - Service Center

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February 14, 2025

Copeland Subaru has great staff and customer service. They have many long term employees which speaks to how well they are run. I would highly recommend this dealership for your next Subaru purchase! More

by Erin L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
Feb 14, 2025 -

Copeland Subaru Hyannis responded

Erin, thank you for the glowing recommendation! We're delighted to hear that our team at Copeland Subaru Hyannis made such a positive impression. We look forward to assisting with your future Subaru needs! Bryan Scarpellni Managing Partner

February 05, 2025

I had a great experience with Copeland Subaru Hyannis. Michelle scheduled my appointment easily, and the repairs were done quickly, Thanks! More

by sbearse2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
Feb 05, 2025 -

Copeland Subaru Hyannis responded

We're delighted to hear that Michelle and the team at Copeland Subaru Hyannis made your experience smooth and efficient. Thank you for sharing your positive feedback! Bryan Scarpellni Managing Partner

February 04, 2025

My recent visit to Copeland Subaru couldn’t have been a better experience, the service department went out of their way to help me out and I would have given them 10 stars if I could ! A++++++ More

by Frank Albert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Martin, Cole Semple
Feb 04, 2025 -

Copeland Subaru Hyannis responded

Frank, we're delighted to hear that our service department at Copeland Subaru Hyannis exceeded your expectations! Thank you for the fantastic feedback and support. We look forward to assisting you again in the future! Bryan Scarpellni Managing Partner

February 04, 2025

Always pleasant, helpful and was able to find the problem with the stem valve on my tire w/o trying to sell me new tires . More

by Driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
Feb 04, 2025 -

Copeland Subaru Hyannis responded

We're delighted to hear that our team at Copeland Subaru Hyannis was able to assist you with the stem valve issue without any pressure. Thank you for sharing your positive experience! Bryan Scarpellni Managing Partner

February 04, 2025

The staff is very helpful Car was serviced and the admin staff was terrific and helped make the process eaay More

by Jessie.brescher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essence Mahoney
Feb 04, 2025 -

Copeland Subaru Hyannis responded

Jessie, we're delighted to hear that our team at Copeland Subaru Hyannis made your service experience smooth and easy. Thank you for the kind words! Bryan Scarpellni Managing Partner

February 04, 2025

This is a Dynamic team. They are Pleasant and accommodating to the needs of the client. More

by tkocape1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham, Michelle Martin, Tristan Lai-Santos, Essence Mahoney, Cole Semple
Feb 04, 2025 -

Copeland Subaru Hyannis responded

We're so glad to hear it! Thank you for rating Copeland Subaru Hyannis five stars! Bryan Scarpellni

February 04, 2025

Easy in and out service. Loaner car ready when I dropped the car off as promised. I returned it later in the day when it was finished. Very smooth and professional More

by Rickmaddamma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Martin, Cole Semple
Feb 04, 2025 -

Copeland Subaru Hyannis responded

We're delighted to hear that your service experience was smooth and professional at Copeland Subaru Hyannis. It's great to know the loaner car process worked seamlessly for you. Thank you for sharing! Bryan Scarpellni Managing Partner

February 04, 2025

Difficult to make appointment. Was skeptical about damage to molding on car otherwise they are ok More

by rqueennoor
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Martin, Tristan Lai-Santos
Feb 05, 2025 -

Copeland Subaru Hyannis responded

Thank you for the feedback about your recent experience here at Copeland Subaru Hyannis. Please don't hesitate to reach out to our team if there are any outstanding questions or concerns that we can address for you. Respectfully, Bryan Scarpellni Managing Partner

February 02, 2025

Easy to get appointment for oil change and tire rotation. Mechanics found burnt out lights which dealer said could be replaced when car ready for pickup. This was done quickly and total waiting time was ok More

by marcraig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Feb 03, 2025 -

Copeland Subaru Hyannis responded

Thanks for sharing your experience with us at Copeland Subaru Hyannis! We're glad to hear the service was efficient and appreciate your feedback about the waiting room space. We'll take it into consideration for future improvements! Best, Bryan Scarpellni Managing Partner

February 01, 2025

Copeland is very informative regarding necessary repairs. They have provided pictures as well, very helpful. More

by Chantel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essence Mahoney
Feb 03, 2025 -

Copeland Subaru Hyannis responded

Chantel, we're glad to hear that you found our repair information and pictures helpful at Copeland Subaru Hyannis. Thank you for your feedback! Bryan Scarpellni Managing Partner

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