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Copeland Subaru Hyannis - Service Center

Hyannis, MA

4.9
915 Reviews

915 Reviews of Copeland Subaru Hyannis - Service Center

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April 26, 2025

This is really about the service representatives. Each person was very kind to a grumpy start to the day for me. They are an asset to your dealership. More

by stephanie.york
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham, Michelle Martin, Cole Semple
Apr 28, 2025 -

Copeland Subaru Hyannis responded

Stephanie, we're glad to hear that our service representatives at Copeland Subaru Hyannis could turn your day around! Your kind words mean a lot, and we're proud to have such an amazing team. Thanks for sharing your experience with us! Best, Bryan Scarpellini Managing Partner

April 26, 2025

The dealership was clean and efficient. I had no problem scheduling an appointment. People were pleasant to work with More

by cnskye346
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Semple
Apr 28, 2025 -

Copeland Subaru Hyannis responded

Thank you for sharing your experience with us! We're glad to hear that our team at Copeland Subaru Hyannis provided a pleasant and efficient visit. We appreciate your feedback and look forward to serving you again in the future! Best, Bryan Scarpellini Managing Partner

April 25, 2025

Excellent customer service and technicians who service my Outback. I've had my cars serviced at Copeland for many years. It's always been a good experience More

by ACRIEGER81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham, Michelle Martin, Tristan Lai-Santos, Essence Mahoney, Cole Semple
Apr 28, 2025 -

Copeland Subaru Hyannis responded

We're delighted to hear that you've consistently had positive experiences with our team at Copeland Subaru Hyannis. Thank you for your continued trust in us! Safe travels in your Subaru Outback! Bryan Scarpellini - Managing Partner - (508) 534-2144

April 25, 2025

The service representative, Cole Semple, was very helpful. He really worked for the customer. I will return when I need further service. More

by RC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Semple
Apr 25, 2025 -

Copeland Subaru Hyannis responded

Hi RC! We're glad to hear that Cole provided helpful service during your visit to Copeland Subaru Hyannis. We look forward to welcoming you back for any future needs! Bryan Scarpellini - Managing Partner - (508) 534-2144

April 25, 2025

Cole was very friendly and easy to work with, great experience all around at Copeland! More

by Emilylister89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham, Cole Semple
Apr 25, 2025 -

Copeland Subaru Hyannis responded

Emily, Thank you for the glowing review of Copeland Subaru Hyannis! We appreciate your support! Bryan Scarpellini Managing Partner

April 25, 2025

Excellent service and very accommodating to our schedule and appointments. Always curious and pleasant to deal with More

by buffy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Lai-Santos, Essence Mahoney
Apr 28, 2025 -

Copeland Subaru Hyannis responded

Buffy, thank you for sharing your experience! We appreciate the kind words and look forward to serving you again in the future! - The Copeland Subaru Hyannis Team Bryan Scarpellini - Managing Partner - (508) 534-2144

April 25, 2025

I bought my 2017 subaru forester last year from Copeland and it has been a great vehicle so far. Copeland is great to work with as they are fair and honest. A few months after buying the car, I noticed that More

by fhlkef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham, Michelle Martin
Apr 25, 2025 -

Copeland Subaru Hyannis responded

It's fantastic to hear that your experience with Copeland Subaru Hyannis has been so positive, from purchasing your Forester to the excellent service you've received. We're glad our team could assist you promptly and provide a loaner for your convenience. Thank you for recommending us; we look forward to continuing to serve all your vehicle needs! Bryan Scarpellini Managing Partner

April 25, 2025

Friendly, professional and polite service adviser who patiently answered all my questions. Work was done before predicted time. More

by Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essence Mahoney, Cole Semple
Apr 25, 2025 -

Copeland Subaru Hyannis responded

Thank you for sharing your experience with us! We're delighted to hear that our service adviser at Copeland Subaru Hyannis provided friendly and efficient assistance. We appreciate your feedback and look forward to serving you again in the future! Bryan Scarpellini Managing Partner

April 22, 2025

Cole was the front man. He handled my visit professionally, and quickly. Very knowledgeable person. A very good example of representing your company. More

by secretolife
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Semple
Apr 22, 2025 -

Copeland Subaru Hyannis responded

We're delighted to hear that Cole provided you with a professional and efficient experience at Copeland Subaru Hyannis. Thank you for recognizing his efforts, and we appreciate your kind words! Best, Bryan Scarpellini Managing Partner

April 20, 2025

Great service! Plus they have a nice waiting area that made the experience even better. More

by Cris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
Apr 21, 2025 -

Copeland Subaru Hyannis responded

Hi Cris, we're glad you enjoyed the service and the waiting area at Copeland Subaru Hyannis. We look forward to serving you again! Safe travels! Bryan Scarpellini - Managing Partner - (508) 534-2144

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