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Copeland Subaru Hyannis - Service Center

Hyannis, MA

4.9
915 Reviews

915 Reviews of Copeland Subaru Hyannis - Service Center

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April 18, 2025

I was a little confused with the info shared with myself when it was determined that that hinges to the door could have been caused by tampering with the door and Norm clarified with me it might have occurr More

by kdowning1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
christian
Apr 18, 2025 -

Copeland Subaru Hyannis responded

We're glad to hear that Norm and Christian were able to clarify the situation for you at Copeland Subaru Hyannis. It's great knowing our team kept you informed and provided professional service throughout your visit. Thank you for sharing your experience! Best, Bryan Scarpellini Managing Partner

April 18, 2025

Cole was amazing to work with related to our service! Excellent communication and provided us an alternate vehicle while our car was being fixed. Cole kept us updated and was very helpful. More

by K & K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Semple
Apr 18, 2025 -

Copeland Subaru Hyannis responded

We're delighted to hear that Cole provided excellent service and communication during your visit at Copeland Subaru Hyannis. It's great to know you were well taken care of with an alternate vehicle while yours was being fixed. Thank you for sharing this positive experience! Bryan Scarpellini Managing Partner

April 18, 2025

Cole did a great job. Excellent communicator and the work was done in a timeky way. No surprises! More

by john.bucuvalas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Semple
Apr 21, 2025 -

Copeland Subaru Hyannis responded

John, we appreciate your business and shoutout to Cole at Copeland Subaru Hyannis. Safe travels! Bryan Scarpellini Managing Partner

April 18, 2025

I find my dealership is very good about getting you in on time and generally out in a reasonable amount of time. More

by Boujoukosk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Semple
Apr 21, 2025 -

Copeland Subaru Hyannis responded

Thank you for sharing your experience with Copeland Subaru Hyannis! We appreciate the feedback and look forward to serving you again in the future! Bryan Scarpellini Managing Partner

April 13, 2025

In and out quickly, great communication regarding what needed to be done, and upfront about the cost. More

by sunbeam.jinn2t
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Apr 14, 2025 -

Copeland Subaru Hyannis responded

We're delighted to hear that your visit was efficient and transparent at Copeland Subaru Hyannis! Our team always aims for clear communication and a smooth experience. Thanks for the feedback! Best, Bryan Scarpellini Managing Partner

April 13, 2025

Very pleasant experience at Copeland Subaru, kept us informed of work in progress and excellent customer service waiting area More

by mark.herman.sr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
Apr 14, 2025 -

Copeland Subaru Hyannis responded

Mark, we're delighted to hear you had a pleasant experience at Copeland Subaru Hyannis! Keeping our customers informed and comfortable is important to us. Thank you for the kind words, and we look forward to serving you again in the future! Best, Bryan Scarpellini Managing Partner

April 12, 2025

Great service appointment. Very polite and on time. Work done was oil change and tire rotation. More

by Subaru forester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
Apr 14, 2025 -

Copeland Subaru Hyannis responded

Thank you for trusting the Copeland Subaru Hyannis team with your Forester's service needs! We appreciate your positive feedback and look forward to serving you again in the future! Best, Bryan Scarpellini Managing Partner

April 12, 2025

This dealer is very easy to book and appointment with, friendly and great with communication. More

by Cam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Semple
Apr 14, 2025 -

Copeland Subaru Hyannis responded

Cam, thank you for the positive feedback about our team here at Copeland Subaru Hyannis! We look forward to seeing you again in the future!

April 12, 2025

Christian and all of the service front office staff are great, they are not just helpful care! More

by Dkenney4618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essence Mahoney
Apr 14, 2025 -

Copeland Subaru Hyannis responded

We're happy to hear that Christian & the team provide you with such excellent service! Thanks for being a Copeland Subaru Hyannis customer - we look forward to seeing you next time! Best, Bryan Scarpellini Managing Partner

April 12, 2025

Great service! I will use them again when my vehicle needs to be serviced again. More

by pmangaudis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Semple
Apr 14, 2025 -

Copeland Subaru Hyannis responded

We appreciate your five-star rating! We look forward to seeing you again at Copeland Subaru Hyannis! Thanks so much! Bryan Scarpellini Managing Partner

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