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Copeland Subaru Hyannis - Service Center

Hyannis, MA

4.9
881 Reviews

881 Reviews of Copeland Subaru Hyannis - Service Center

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March 18, 2025

Always efficient, easy to get appointment. Very nice staff to deal with. Feel they give my car good care. More

by mjrub199630302
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Martin, Tristan Lai-Santos
Mar 18, 2025 -

Copeland Subaru Hyannis responded

We're delighted to hear that our team at Copeland Subaru Hyannis has provided you with efficient service and a positive experience. Thank you for trusting us with your car's care! Safe travels! Bryan Scarpellini - Managing Partner - (508) 534-2144

March 18, 2025

Very professional and kept us informed. I would absolutely recommend her for a great service experience. More

by dwendel.24
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
Mar 18, 2025 -

Copeland Subaru Hyannis responded

Hi Dwendel, thank you for the recommendation! We're delighted to hear that our team at Copeland Subaru Hyannis provided a professional and informative service experience. We appreciate your support! Safe travels! Bryan Scarpellini - Managing Partner - (508) 534-2144

March 18, 2025

Best staff! Friendly and caring. Looked at my van right in the drive to figure out tire issue, added air and got an appointment set up for further repairs. Miche More

by cherwood20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norm Lamarre, Kevin Derosa, Michelle Martin
Mar 19, 2025 -

Copeland Subaru Hyannis responded

Hi Cher, we're delighted to hear that Michelle, Kevin, and Norm provided such attentive service at Copeland Subaru Hyannis! Thank you for sharing your experience with us. We look forward to assisting you further with the repairs! Safe travels! Bryan Scarpellini - Managing Partner - (508) 534-2144

March 18, 2025

Service is great Friendly staff and explained things clearly. Followed thru with phone call to explain everything. Provided a loaner car. Always available for a question. More

by Mary Ellen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
Mar 19, 2025 -

Copeland Subaru Hyannis responded

Mary Ellen, we're delighted to hear that our team at Copeland Subaru Hyannis provided you with clear communication and excellent service. It's great to know the loaner car was helpful too! Thank you for sharing your experience with us! Best, Bryan Scarpellini Managing Partner

March 18, 2025

Michelle is wonderful she follows up and listens. Great customer service. Service is very fast. They run very smooth. Have a comfortable waiting room. Appointment times for someone with a busy schedu More

by Kathryn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
Mar 19, 2025 -

Copeland Subaru Hyannis responded

Hi Kathryn, we're delighted to hear that Michelle and the team at Copeland Subaru Hyannis provided you with such a smooth experience. Thank you for sharing your positive feedback! We look forward to seeing you again soon! Safe travels! Bryan Scarpellini - Managing Partner - (508) 534-2144

March 18, 2025

Team completed oil change, checked tire pressure and fluids, called same day to say ready; agreed to possibly keep until next day. Superior service. More

by Ianbonise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Martin, Tristan Lai-Santos, Essence Mahoney
Mar 18, 2025 -

Copeland Subaru Hyannis responded

We're delighted to hear about your positive experience with our team at Copeland Subaru Hyannis. Thank you for recognizing their superior service! Safe travels! Best, Bryan Scarpellini Managing Partner

March 18, 2025

My experience with Cole a service was very good and Robert in sales was always great. More

by Ellis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham, Tristan Lai-Santos, Essence Mahoney, Cole Semple
Mar 18, 2025 -

Copeland Subaru Hyannis responded

Thank you for the kind review, Ellis! Cole, Robert & other est of the Copeland Subaru Hyannis team look forward to seeing you again next time! Best, Bryan Scarpellini Managing Partner

March 18, 2025

Cole was very helpful. They are an organized dealership and quick and efficient getting things done. More

by Sharamooney311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Semple
Mar 18, 2025 -

Copeland Subaru Hyannis responded

We're delighted to hear that Cole and the team at Copeland Subaru Hyannis provided you with efficient service. Thanks for sharing your experience! Best, Bryan Scarpellini Managing Partner

March 12, 2025

Very helpful, knowledgeable, and courteous. However, we found when bringing in our cross track for service on Saturdays. There appears to be shorthanded staff as we’ve been told the vehicle is More

by Elmjr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wayburn, Bryan Scarpellini, Tristan Lai-Santos, Essence Mahoney
Mar 12, 2025 -

Copeland Subaru Hyannis responded

Thank you for sharing your feedback with us! We're glad to hear that our team at Copeland Subaru Hyannis has been helpful and knowledgeable. We regret any inconvenience during Saturday service visits, and we'll work on improving wait times. Your input is valuable, and we appreciate it! Bryan Scarpellini Managing Partner

March 02, 2025

Michelle was great, very friendly and even though I screwed up making an online appointment so that when I arrived I actually didn’t have an appointment, she was very understanding about it. Everythin More

by djhoffman1229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
Mar 03, 2025 -

Copeland Subaru Hyannis responded

We're delighted to hear that Michelle provided such friendly and understanding service at Copeland Subaru Hyannis! It's great to know everything went smoothly despite the mix-up. Thanks for sharing your positive feedback with us! Best, Bryan Scarpellini Managing Partner

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