Copeland Subaru Hyannis - Service Center

The service techs at the Hyannis Subaru dealer service center have always been helpful-no matter who the owner of the dealership was/is! I’m kept informed of what the issue is, if I should contact SOA’s c center have always been helpful-no matter who the owner of the dealership was/is! I’m kept informed of what the issue is, if I should contact SOA’s customer service center and have access to loaner vehicles if mine is going to be there for more than a day at a time. They also love to comment on my car’s pumpkin-ness; I drive an orange Crosstrek with a pumpkin face vinyl decor on the hood. I’ve recommended them to others in the area looking for a Subaru dealer/device center. More

My apptment was confirmed. They took me right away. I was there for an oil change however they found i needed rear brakes replaced. The car is 4 yrs old so i said ok. Everyone i dealt with wad courteous and there for an oil change however they found i needed rear brakes replaced. The car is 4 yrs old so i said ok. Everyone i dealt with wad courteous and efficient. More

Awesome place! Excellent and friendly service. Will be back!! Quick, efficient care for my car and did not cost what I thought it would cost. back!! Quick, efficient care for my car and did not cost what I thought it would cost. More

Courteous, offered loaner, nice workmanship. Only problem was told there was a service spot availability on Friday but work really wasn’t done til monday was told there was a service spot availability on Friday but work really wasn’t done til monday More

I brought my Subaru in for a recall repair, oil change and sticker. I was called 3 hours after drop off and told my car needed $900 worth of repairs(3 year old vehicle). I had brake pads replaced and 2 da and sticker. I was called 3 hours after drop off and told my car needed $900 worth of repairs(3 year old vehicle). I had brake pads replaced and 2 days later my rear, right hubcap fell off while driving. I did get a replacement the next day but overheard mechanic telling an employee to “try and get them to buy new brakes” as I was waiting in garage. The employee who helped me with service the second time I went back was really great. His name was Patrick. All of the employees were helpful. Thank you. More

Got in immediately when my appointment was scheduled. Everyone I dealt with was very pleasant. Took the shuttle home. Car was finished right on time. Everyone I dealt with was very pleasant. Took the shuttle home. Car was finished right on time. More

Everton, our service rep, was very helpful, clear and organized. I would recommend him to anyone needing to get their car serviced in the Hyannis area. The only drawback was trying to reach the serv organized. I would recommend him to anyone needing to get their car serviced in the Hyannis area. The only drawback was trying to reach the service department by phone. More

I was very happy that Copeland honored my maintenance insurance that I purchased when I bought my car from prime Subaru ( the previous owner). Very not very! insurance that I purchased when I bought my car from prime Subaru ( the previous owner). Very not very! More

Courteous and professional drop off. Had an oil change only. Ready when they said it would be. No issues. Nice job by everyone I came in contact with. only. Ready when they said it would be. No issues. Nice job by everyone I came in contact with. More

This place is fast, professional, convenient, informative, and friendly. One thing I didn't like was getting a phone call from someone after the visit who said that I should bring my car in agai informative, and friendly. One thing I didn't like was getting a phone call from someone after the visit who said that I should bring my car in again because they're really looking for used vehicles to buy/sell. I thought that was inappropriate. More