Copeland Subaru Hyannis - Service Center

When I had an issue regarding pre-paid service it was quickly resolved to my total satisfaction. Staff are all extremely polite and very pleasant to deal with quickly resolved to my total satisfaction. Staff are all extremely polite and very pleasant to deal with More

First time at Copeland. Great experience. Efficient and professional staff. Took time to explain what more needed to be done when I return to where car was purchased and with whom I have a service contrac professional staff. Took time to explain what more needed to be done when I return to where car was purchased and with whom I have a service contract. More

Always very helpful. They explain what's going on with the car. With my husband recovering from a serious illness, I've been on my own with car things. They've been good to me. the car. With my husband recovering from a serious illness, I've been on my own with car things. They've been good to me. More

Very professional and courteous staff. Easy to schedule. Nice waiting area. Recall service was done quickly and efficiently. Very pleasant experience. Excellent dealership overall. Thank you! Nice waiting area. Recall service was done quickly and efficiently. Very pleasant experience. Excellent dealership overall. Thank you! More

Everton in customer service was very professional and efficient in handling our matter. His courteous manner was especially appreciated. With great service like this we will continue to beCopeland custom efficient in handling our matter. His courteous manner was especially appreciated. With great service like this we will continue to beCopeland customers. More

First visit to service department since it became Copeland. Service intake was prompt and courteous. Oil, filter and tire rotation completed in good time. A/C analysis took longer but still prompt. R Copeland. Service intake was prompt and courteous. Oil, filter and tire rotation completed in good time. A/C analysis took longer but still prompt. Result wasn’t what I’d hoped for, and too expensive, but explained by service advisor, Everton. All in all, pretty satisfied with the appointment. More

Brought my 2011 Subaru Outback in for brake service (pads, rotors on front). Sign-in process was quick and very courteous. Waiting area was clean and very well laid out. The technician performed a qu (pads, rotors on front). Sign-in process was quick and very courteous. Waiting area was clean and very well laid out. The technician performed a quick check and we wound up replacing a couple of marker light bulbs and rear wiper blade. The time from check-in to drive off was less than 90 minutes - very quick. Cost was extremely good!! More

This was a very high pressure dealership. I took my car in for service for an oil change an tire rotation and inspection next thing I know the service rep comes out with a whole list of things that were su in for service for an oil change an tire rotation and inspection next thing I know the service rep comes out with a whole list of things that were supposedly wrong with my vehicle. A worn serpentine belt was one that was listed. I owned a Subaru before and know what a worn belt looks like and this was perfect. They wanted over 300 dollars to replace that alone. I know things are rough in the dealerships now but please don’t try to make it up on your customers who bring their car in for service. More