881 Reviews of Copeland Subaru Hyannis - Service Center
Amazing Service by Dick Beard & Beard Chevrolet I needed to squeeze an oil change into my schedule. I called and Dick Beard said, "To bring it in- to the drive up- quick service." At first, I w I needed to squeeze an oil change into my schedule. I called and Dick Beard said, "To bring it in- to the drive up- quick service." At first, I went to Dick Beard Chevrolet. Mike Finkle drove me in my car- to where that no notice oil change service is located. At the Beard Subaru, Tim Kornet applied my $10.00 coupon for the oil change, then he discovered that my Service Plan entitled me-to one more free oil change. He did not charge me, for that oil change. He also noticed that I needed an Inspection before the end of the month and he took care of all of that in a speedy manner. Tim still applied my $10.00 coupon, to bring down the required three wipers charge- to pass the Inspection- initially that I was to use, for the oil change. I relaxed with a free cup of magazine inside the Beard Subaru, as Tim Kornet had my car serviced. All was done, for me in the same visit; he was helpful; and outgoing. The Oil Change, Wipers, and Inspection work cost me only under $100.00. It was not as pricey, as it could have been and the service was wonderful. It was an amazing visit near the 28th. of December 2016. More
Compassionate and extremely helpful! Jennifer was extremely helpful, I personally do not like dealing with guys at dealerships for good reason. Jennifer understood that and handled my pro Jennifer was extremely helpful, I personally do not like dealing with guys at dealerships for good reason. Jennifer understood that and handled my problems with kid gloves. If I ever find out she is no longer there I will take my business elsewhere. She communicated well with me through every stage of some major engine repairs I was in need of. I will purchase my next vehicle there as long as Jennifer is there. More
Beard is top fo the line for Subaru Service Thank you to the team at Beard Subaru Service. You always make my visit easy and quick as possible. I can't thank you enough for accommodating my ne Thank you to the team at Beard Subaru Service. You always make my visit easy and quick as possible. I can't thank you enough for accommodating my needs - especially coming on the ferry! You've done an excellent job stepping up the service department and it shows. More
Excellent service! I have used this dealership several times for routine maintenance and have always found them to be professional and friendly! Their customer service i I have used this dealership several times for routine maintenance and have always found them to be professional and friendly! Their customer service is excellent! I won't go anywhere else for service from now on! They go above and beyond to make your experience the best! Thank you!! Jim Welch was very helpful when I brought my Outback in for routine oil change and a recall on the wipers! More
The caring professionals bring me back, again and again. I have been using Beard Subaru since I moved to Cape Cod in 2011. I have been especially impressed with the personal approach them have had to me whe I have been using Beard Subaru since I moved to Cape Cod in 2011. I have been especially impressed with the personal approach them have had to me when I bring my car in. The new service manager, Jennifer Brissell, has added a new friendly atmosphere in the service department and seems to be very interested in seeing that the customer is well served. I have also found the sales staff to be honest and available and helpful, and when I am ready to buy a replacement for my Subaru, I will be happy to deal with this team of Keith and George. More
Service Department It was a pleasure working with the new service manager,Jennifer Brussels. She did what she said she was going to do and was professional throughout. It was a pleasure working with the new service manager,Jennifer Brussels. She did what she said she was going to do and was professional throughout. Most of all she instilled confidence that the service department was trustworthy and competent. Don't lose her. She's great. I was thinking about taking our car to a regular mechanic until I met Jennifer. More
Service Toyota Camry I brought my Toyota Camry in for Service. Jennifer Brissell was knowledgable, efficient and friendly. She made the whole experience painless. Thank I brought my Toyota Camry in for Service. Jennifer Brissell was knowledgable, efficient and friendly. She made the whole experience painless. Thanks for the help! More
Excellent Service My recent visit was a necessary minor recall. As always, the reception by the service team made the whole experience a pleasant one. Not only was my My recent visit was a necessary minor recall. As always, the reception by the service team made the whole experience a pleasant one. Not only was my service rep, Mr. Jim Welch, particularly concerned but he also saw that the work was done in a reasonable period of time. I continue to be a happy Beard Subaru Service customer. More
Best, most thoughtful service experience in many years Timing is everything. We'll almost. I dropped my wife's car a day early because she was in hospital recovering from some pretty scary emergency surger Timing is everything. We'll almost. I dropped my wife's car a day early because she was in hospital recovering from some pretty scary emergency surgery. and I was coming down with a horrible case of the flu. Through the fog of these things, the new Service Manager listened carefully & got everything right. By the time the car was finished everything had been attended to correctly, even a thing that had been attempted several times before. Most of this was at no cost, including a ride from my home to pick up the vehicle. Everyone was friendly, outgoing and helpful. No exceptions. In my experience this is rare and worth noting. More
Superb Service! Jen provided superb service. So much so that I texted my husband while my car was being serviced and said this is a big part of why we have gotten t Jen provided superb service. So much so that I texted my husband while my car was being serviced and said this is a big part of why we have gotten two cars from Beard Subaru--superb service (and our fair salesman, George). I brought my car in for the annual inspection but after inspection, it needed other work. The service department (via Jen) was able to get all the work done before I left for the afternoon at a reasonable price. Thank you, George (our salesman) and Jen (service) for providing fair and superb customer service! More