Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
223 Reviews of Copeland Toyota - Service Center
Sort by
September 22, 2011
Everyone associated with the dealership that I have dealt with has been very professional.The service manager has always been very helpful and the sales person has become a friend. The service department has with has been very professional.The service manager has always been very helpful and the sales person has become a friend. The service department has always been cordial. More
by fredward
Employees Worked With
manyf
September 12, 2011
Purchased my car from Copeland and have done all service work there. It's a friendly atmosphere the service advisors are generally pretty good and they schedule there service appointments in a way to minim work there. It's a friendly atmosphere the service advisors are generally pretty good and they schedule there service appointments in a way to minimize unnecessary wait time. More
by bdoleary
Employees Worked With
John - Service Dept
August 09, 2011
I have solely been going to Copeland Toyota for my car services since 1994! I travel from Swansea to Copeland Toyota in Brockton for all my service needs. That says it all! I currently own a 2007 R services since 1994! I travel from Swansea to Copeland Toyota in Brockton for all my service needs. That says it all! I currently own a 2007 Rav4, but, before that, I owned a 1994 Celica. The Celica is still on the road today (driven by my son), and has over 300,000 miles on it! It still runs like a charm! This is because Copeland Toyota, and them alone, serviced the Celica up until 2007! You will be greeted at the service desks by a friendly and attentive service rep. The waiting room is very clean and comfortable. As Copeland's employees walk on by, you get a smile and hello from each and every one of them. As the service technicians perform service on your vehicle, they do a general inspection, and if they find anything, the service rep discusses it with you. I feel as if they are very thorough, and the services performed are excellent. I have never had to bring my vehicle back because of a mistake or missed issue. Dave, the service manager, is absolutely wonderful. He addresses any concerns promptly and is always a gentleman. I am a very loyal customer because of the fact that I get excellent service at Copeland Toyota. I would highly recommend Copeland Toyota to any of my friends and relatives. I give two thumbs up to them! More
by Margaret Charest
Employees Worked With
Dave, service manager, John, and currently a young gentleman whom I have never had the pleasure of meeting
August 04, 2011
Very happy with Copeland will most likely copmtinue service there even with the increase in cost. Will be looking at new cars shortly and yes Copeland is a first stop.... maybe the new dealer accross t service there even with the increase in cost. Will be looking at new cars shortly and yes Copeland is a first stop.... maybe the new dealer accross the street I hear HUndia is not doing bad. More
by RevMichael
Employees Worked With
2
August 03, 2011
Service department personnel are very friendly and service is quick and exactly as promised. Salesman was able to answer any questions I had when I purchased my Prius and follows up periodically. Se service is quick and exactly as promised. Salesman was able to answer any questions I had when I purchased my Prius and follows up periodically. Service manager always contacts me after I have the car serviced to insure that everything was handled properly. More
by billg35
Employees Worked With
Dick May, Dick May
August 03, 2011
I sorry but I didn't get the name, but I know he is going on active duty with the Air Force within the next few month!! Plus he has a broken foot! on active duty with the Air Force within the next few month!! Plus he has a broken foot! More
by Ed Kenney
Employees Worked With
can not remember his name
August 02, 2011
I purchased my 2005 Prius at Copeland and have come to Copeland for service ever since. I'm always happy with the friendliness and politeness of the employees. My car is always ready when promised. I h Copeland for service ever since. I'm always happy with the friendliness and politeness of the employees. My car is always ready when promised. I have always been happy with the quality of the work. More
by esotkowitz
Employees Worked With
many different service representatives
August 02, 2011
I like the dealership, service managers and quality of work. However, paying almost $45 for an oil change and filter is a little bit over the top. When the recommended oil change interval was 3000 miles work. However, paying almost $45 for an oil change and filter is a little bit over the top. When the recommended oil change interval was 3000 miles you were charging half the price for this service. Now that the recommended interval has been increased to 5000 miles you have almost doubled the price for the same service. Is this price increase to make up for the fact that now the car will only need 3 oil changes every 15,000 miles as opposed to 5? More
by Enil55
Employees Worked With
Audrey Gloddy
August 02, 2011
Clean dealership, comfortable waiting area. Courteous and knowledgeable staff. Conveniently located. Copeland holds true to warranty work and covered services. I will definitely recommend and buy ther and knowledgeable staff. Conveniently located. Copeland holds true to warranty work and covered services. I will definitely recommend and buy there again myself. I love Bob Curry! More
by farkels
Employees Worked With
Service writer and cashier
July 12, 2011
Just came in for the programed maint. on my 2010 tacoma.Called for a time and was greeted very nicely.Asked for an appt. that afternoon.No problem.Oil change and rotation of tires,checked and topped tacoma.Called for a time and was greeted very nicely.Asked for an appt. that afternoon.No problem.Oil change and rotation of tires,checked and topped off fliuds cleaned the interior.In and out in 35 mins.BRAVO ZULU [well done]. More
by saltfly
Employees Worked With
service dept
