223 Reviews of Copeland Toyota - Service Center
My Camry is old and has high mileage, so service is important. I have been going to Copeland for about three years and the service is consistently good. I'll be in the market for a new car in the fut important. I have been going to Copeland for about three years and the service is consistently good. I'll be in the market for a new car in the future and plan to talk with the people at Copeland. More
Have been dealing with John McMullin at Copeland Toyota for 10 to 15 years, always friendly and helpful. Have always found the entire staff friendly and pleasant. This is just fill in, I could not submit m for 10 to 15 years, always friendly and helpful. Have always found the entire staff friendly and pleasant. This is just fill in, I could not submit my comments, reason given they to short. It really seems a little stupid that you ask for an opinion, and then tell the customer they have not said enough. I now have over 250 characters and can submit. More
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my mom went with me and she decided to buy a new prius. As my car was being serviced I was looking around and decided to buy myself a new car. WE HAD A WONDERFUL EXPERIENCE. mY LAST CAR i bought at rt.44 t As my car was being serviced I was looking around and decided to buy myself a new car. WE HAD A WONDERFUL EXPERIENCE. mY LAST CAR i bought at rt.44 toyota was a horrible experience so I decided to have my service done at copeland and it was a wonderful decision.I have dealt with many dealerships in my life and they are the best! More
My Avalon has been experiencing minor squeaks and rough operation when I applied my brakes. I considered going to the dealer from whom I purchased my car, Boch Toyota of Norwood, but of late Boch had been operation when I applied my brakes. I considered going to the dealer from whom I purchased my car, Boch Toyota of Norwood, but of late Boch had been quoting what I thought were large figures for common repairs, leading me to this site and to Copeland Toyota - Scion. I called Copeland and was told I could bring my car in within the hour, where I met immediately with Paul G. in the Service Department. The Copeland team found that my brakes were in fact OK, and that the rough ride was caused by third party brakes I'd had installed 50,000 mi ago. Paul gave me the option of repairing the brakes using Toyota parts, but told me I did not have a safety problem. I decided to defer any action on the brakes. My Avalon had another problem which I'd not yet had fixed due to cost. The "VSC" and "Check Engine" lights were on due to a faulty oxygen sensor, but Boch advised it would cost $2,000 to fix and I wanted to defer that expense as long as possible. I asked Paul to examine the problem and propose some solutions. Copeland found two TSB's (Service Bulletins) on the sensors and quoted both options: one would replace the sensor and a manifold, and would cost approximately $1500 (the same was $2,000 at Boch), while the second option, which I selected, replaced the faulty sensor with a new version of the original sensor, costing only $500! This was $1500 less than the quote from Boch. The total service time was only two hours. I'll be bringing both my Toyota's to Copeland for service. More
My problem is not with this dealership. As a matter of fact, the service at the dealership is fabulous. My problem is with the manufacturer (Toyota)and issues w/ its line of automobiles that, in my humble fact, the service at the dealership is fabulous. My problem is with the manufacturer (Toyota)and issues w/ its line of automobiles that, in my humble opinion, will not be corrected until electrical issues are addressed. In the near future I will have to purchase a 2nd car and until I'm confident Toyota addresses the "true" problem(s), I will not buy another Toyota. More
Copeland Toyota has sold and serviced my vehicles for Copeland Toyota has sold and serviced my vehicles for almost twenty years and have always found them honest and friendly. They also try to do what is Copeland Toyota has sold and serviced my vehicles for almost twenty years and have always found them honest and friendly. They also try to do what is best for the customer and not for their pocket. There sales staff are always there when you need assistance but they are not "in your face". More
Sales Department was the best. Service Department was Sales Department was the best. Service Department was the worst. They were not friendly, communicative nor professional. They did not apply the c Sales Department was the best. Service Department was the worst. They were not friendly, communicative nor professional. They did not apply the coupon I had for the work done and they kept my coupon book. I own three other Toyota cars, I could have used the rest of the coupons on these cars. Thanks. More
I have found the dealership to be very friendly and helpful at all times. Having bought my first new car forty years ago, I find Copeland Toyota a rarity. From my initial contact with them over a year helpful at all times. Having bought my first new car forty years ago, I find Copeland Toyota a rarity. From my initial contact with them over a year ago and each contact since I have found that they strive to serve their customers and make the experience a plus. More
Engine light came on. My wife needs car for appointments with clients and must have a car she can rely on. She called Copeland Toyota right away; they gave her an appointment that same day and took care of with clients and must have a car she can rely on. She called Copeland Toyota right away; they gave her an appointment that same day and took care of problem that caused engine light to come on. Our experience with Copeland Toyota's service department has been consistently excellent with attentive and dependable personnel. We stopped buying our Toyotas from a dealer much closer to home because their service department was unattentive and undependable. More