Copeland Toyota - Service Center

The service is always great at Copeland Toyota/Scion. The customer service representatives are always friendly and helpful. The prices are reasonable. I've always had my Prius serviced at Copeland Toy The customer service representatives are always friendly and helpful. The prices are reasonable. I've always had my Prius serviced at Copeland Toyota/Scion. I purchased my Prius at Copeland Toyota/Scion over the phone - and the price was by far the lowest of any dealership I contacted. More

Nothing else needs to be said about Copeland Toyota's Service Department. The service I received was extremely curtious and very professional. From the moment I pulled into the service bay to my paymen Service Department. The service I received was extremely curtious and very professional. From the moment I pulled into the service bay to my payment for services rendered and departing, I was treated like family. In fact, I didn't even feel like a customer. And if you don't know it, that's a good thing. I beleive Toyota is an great vehicle, but every vehicle needs to be serviced. And it's the service that ultimately makes the driving experience enjoyable. More

They meet me at the car and walk me through every step of the way. The waiting area is very comfortable and the car is ready when promised. Everyone is very friendly and helpful and answers all of my conce the way. The waiting area is very comfortable and the car is ready when promised. Everyone is very friendly and helpful and answers all of my concerns and questions. Plus they have free coffee. More

my experience at Copeland Toyota Scion was terrific from the folks thats greet you when you drop off your vehicle to the person taking payment. They took the time to explain to me the issue with my vehicle the folks thats greet you when you drop off your vehicle to the person taking payment. They took the time to explain to me the issue with my vehicle and what was done to correct it. I felt the service was excellent and would and will bring my vehicle back anytime. More

I've been to this dealership for service/repair on my Toyota a dozen times. Unlike other dealerships I've been to, at Copeland Toyota, I am always greeted immediately and there is always someone there to Toyota a dozen times. Unlike other dealerships I've been to, at Copeland Toyota, I am always greeted immediately and there is always someone there to listen to my concerns. The wait time when my vehicle is being serviced/repaired is always reasonable. The staff is friendly and there are massage chairs in the waiting room! More

Since the day I purchased my car 5 years ago, every interaction I"ve had with Copeland has been great. From looking at the car, to financing, to a new owner session, to service where they accommodate interaction I"ve had with Copeland has been great. From looking at the car, to financing, to a new owner session, to service where they accommodate your schedule and needs, Ihave been pleased. Everyone is exceptionally helpful, friendly and works hard. I recommend Copeland to everyone who mentions considering a car -- and when I start to think about purchasing a new car, staying with Copeland is one of the reason (in addition to reliability... but there are other manufacturers who also have a reliable product) that I think of staying with Toyota.... but if you don't continue to have a convertible, I'm not sure what I'll do. Anyway, Copeland provides a great experience. More

Since purchasing our 2005 Toyota Highlander Limited NEW Since purchasing our 2005 Toyota Highlander Limited NEW in 2005,we have relied on Copeland Toyota for all of our service needs. The staff is alwa Since purchasing our 2005 Toyota Highlander Limited NEW in 2005,we have relied on Copeland Toyota for all of our service needs. The staff is always friendly and of assistance whatever the need. I have found the service to be great and always on time. Overall I would Highly recommend this dealership. More

This is the third car that I have purchased from Copeland. I cannot say enough about the people there,from the sales department to the service departemnt. My overall experience whenever I go has ala Copeland. I cannot say enough about the people there,from the sales department to the service departemnt. My overall experience whenever I go has alawys been positive and pleasant! I have and will continue to recommend Copland to my family and friends. In fact, some peole think I am nuts b/c I go to a "dealer" for maintance. I however, trust Copland and find the experience great! K. Lema More

I like the fact that if I have a problem or question regarding my Toyota, I can call the service department, and its taken care of immediately. I also like that they treat you with respect, and listen t regarding my Toyota, I can call the service department, and its taken care of immediately. I also like that they treat you with respect, and listen to what you have to say. That is very important to the female customers. More

I thought that the service was good. I didn't put great because I feel that no matter how good of a job you do, there is always room to improve. I felt that the price was OK because $35 for an oil change because I feel that no matter how good of a job you do, there is always room to improve. I felt that the price was OK because $35 for an oil change on a Corolla seems excessive but I have no idea what any other place would charge. On a side note, I don't mind doing these surveys, however, 2 things: 1) This is probably the fifth one I have been asked to fill out since my oil change 2 months ago; 2) I don't think I should have to describe why I answered the way I did. This should be optional. If it is a requirement, there shouldn't be a character minimum. That seems a little excesive. I probably could have explained it in one sentence. More