My experience with Copple Chevrolet was excellent. I had talked with two other dealers and thought I was buying an Acadia from which ever one came up with the best price. I had previously talked with Kirk Fleck at Copple and when he called to check if I had found a vehicle, I told him I had.
Since he knew what I was looking for he had also found the same vehicle as the other two dealers, however, he at least knew the one I had thought I was buying was already sold!!! I checked with one of the other dealers and when he finally did his homework, he admitted that the vehicle had indeed been sold.
Kirk told me about a trade-in Copple had with only 14,500 miles. I decided to take a road trip and visit the Copple dealership. Kirk met me and showed me the vehicle he thought would work well for my needs and that I would really like.
As this was my first time purchasing a vehicle completely on my own, I was very appreciative of the straight-forward way Kirk discussed the vehicle with me. There was no condescending, false flattery that I had received from the other dealer. The same held true in dealing on the price. They absolutely did not pressure me in any way to purchase from them. It was refreshing to see the interaction between Kirk, Sean Taylor, and Mile Albrect. They seem to really respect one another and are a good team. Kirk also spent over an hour going over all the features of the SUV including setting up the computer. for me. He even bookmarked a page in the owner's manual so I could easily set up my garage code when I got home. He made sure that I knew that he would be available to help me in the future with any questions or concerns I might have.
I would recommend Copple Chevrolet GMC to anyone interested in purchasing a vehicle. I think there is an advantage in dealing with a smaller dealership where they work as a team and where they really care about their customers.