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Coral Springs Nissan - Service Center

Coral Springs, FL

4.6
504 Reviews

504 Reviews of Coral Springs Nissan - Service Center

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April 12, 2023

Friendly and eager to help . Maintenance section is a breeze. Waiting area needs to be updated. More

by Marie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leconte was on point in timing
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Apr 13, 2023 -

Coral Springs Nissan responded

Thank you for the kind words for our service department, Marie! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. William Cafarella Nissan General Sales Manager

April 11, 2023

Satisfying and friendly Great service, easy scheduling of an appointments, excellent friendly shuttle service ....despite the cost of service excellent service More

by TYPUDDIE
Recommend Dealer
Yes
Employees Worked With
Ashtine
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Apr 12, 2023 -

Coral Springs Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! William Cafarella Nissan General Sales Manager

April 08, 2023

The service department was great! Dave was very helpful and informative. I will be back More

by te_lu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
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Apr 08, 2023 -

Coral Springs Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dave met your expectations. Thank you again for choosing Coral Springs Nissan, we look forward to having you as one of our valued customers for many more years to come! William Cafarella Nissan General Sales Manager

April 08, 2023

Timely completed and done correctly. Hossein was very communicative and informative about the repair and how long it would take. More

by Rogue driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Houssein Banki
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Apr 10, 2023 -

Coral Springs Nissan responded

Thanks for sharing your thoughts about your experience with Coral Springs Nissan. Houssein and our team appreciate your business and hope to see you again soon! William Cafarella Nissan General Sales Manager

March 28, 2023

Worst dealership. Service has no idea of what they are doing. Go anywhere else. Has appoint and the had me wait 3 hours for a battery. More

by HarleyDude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave Milice
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Mar 29, 2023 -

Coral Springs Nissan responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Respectfully, Tala Abdelmajid Customer Service Director tabdelmajid@CSAMAuto.com

March 22, 2023

Excellent service department: very courteous, respectful, warm , accommodating and knowledgeable.. Even took the time to teach me how to use all the functions of my new Nissan. More

by Torque wrench
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Houssein Banki
Report | Print
Mar 22, 2023 -

Coral Springs Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. William Cafarella Nissan General Sales Manager

March 22, 2023

Services and caring for the costumer are excellent that I will be referring others to Nissan keep up the good job More

by Tuliaramoswilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santiago Duque
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Mar 22, 2023 -

Tuliaramoswilliams responded

I cannot complain service was excellent Santiago takes his time to explain me about the problem of the car very helpful cooperative and caring person

Mar 22, 2023 -

Tuliaramoswilliams responded

Both did an excellent job I am very satisfied

March 21, 2023

Personable and efficient staff … service was done in a timely manner Satisfied with todays outcome overall More

by Lawrence
Recommend Dealer
Yes
Employees Worked With
Rudolph 5 star
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Mar 21, 2023 -

Coral Springs Nissan responded

Lawrence, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. William Cafarella Nissan General Sales Manager

March 17, 2023

Very poor service to get oil change…. Took 2 1/2 hrs….. poor communication although set appointment More

by Doug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Santiago
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Mar 17, 2023 -

Coral Springs Nissan responded

We're sorry to hear about your experience, Doug, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Respectfully, Tala Abdelmajid Customer Service Director tabdelmajid@CSAMAuto.com

March 15, 2023

Service was prompt and efficient. Andy was attentive and car was ready when he said it would be. More

by rlfrancis301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres
Report | Print
Mar 16, 2023 -

Coral Springs Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Coral Springs Nissan. William Cafarella Nissan General Sales Manager

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